i will never do business with this company again. They faslsely advertise and do not respond to requests for help with wrong sized items shipped. They only responded after i placed my order in disput... Ver mais
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Being a perfume collector, I value the quick response to an order. I'm more than satisfied with the service from you, the fast packaging and delivery. Looking forward to the next order. Thank you!
Informações sobre a empresa
Escrito pela empresa
Gorgeous discount fragrances, perfume, cologne, skincare, makeup and cosmetics, all at prices you can afford.
Informações de contacto
1178 Broadway, 3rd Floor, 3072, 10001, New York, Estados Unidos da América
- +1 (888) 690 3787
- contact@perfumepur.com
- perfumepur.com
4,4
Excelente
207 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Right Bottle, Definitely The Wrong Perfume
The perfume that I ordered came in the right bottle but is NOT the correct perfume within. Not sure what’s in the bottle but definitely not what I ordered or paid for.
4 de maio de 2026
Resposta da Perfumepur.com
Thank you for your feedback. We're very sorry to hear about your experience.
All of our products are sourced from authorized suppliers, and we completely understand your concern if the fragrance does not seem as expected. In some cases, manufacturers may reformulate fragrances or there may be slight differences between batches, which can affect scent perception.
Of course, if you are not satisfied with the product, you may return it in accordance with our return policy for a refund.
We sincerely apologize again for the inconvenience and appreciate your feedback.
Great product.
24 de abril de 2026
Perfume I use can not find. This place shipped to me
Can not find that fragrance only on line. Love it. It took longer than what I expected for shipping. I will just have to order earlier. All was good
23 de abril de 2026
This item would not spray
This item would not spray. When I messaged you you said to take a video of the perfume and send it. I’m 71 years old. I have no idea how to send a video. Also said to take pictures of package it was shipped in. Well I threw that away because I didn’t know it wouldn’t spray. Why can’t I send it back to you
13 de abril de 2026
Resposta da Perfumepur.com
Thank you for your feedback, and we’re very sorry to hear about the issue you experienced.
We understand your frustration, and please allow us to clarify that our request for photos or a short video is not meant to create inconvenience. The purpose of this policy is simply to help us verify the issue and determine the best and fastest solution for you.
That said, we understand your situation and have already issued a return label for your order, which was sent to you by email.
Please use the label to return the item to us. Once it arrives at our warehouse and is inspected, we will proceed with your refund immediately.
We sincerely apologize again for the inconvenience caused and appreciate your understanding.
Not satisfied
I order 3 perfumes i only received one .
And i have not received my refund back
2 weeks have past .
13 de abril de 2026
Resposta da Perfumepur.com
Thank you for your feedback, and we’re really sorry for the confusion and frustration caused.
After carefully checking your order, we can confirm that we only received payment for one product, not three. A partial refund was issued on April 13 via PayPal, and we have also sent you a screenshot by email showing these details for full transparency.
In most cases, PayPal refunds appear quickly, but sometimes there can be slight delays. We recommend checking your PayPal account or contacting PayPal support if you don’t see it yet.
We truly appreciate your patience and understanding. If there’s anything else we can help with, please feel free to reach out to us directly, we’re always here to assist.
Good product just don’t pay for…
Good product just don’t pay for expedited delivery because it’s only after the order is processed and that could be days from the order date
6 de abril de 2026
Resposta da Perfumepur.com
Thank you for your feedback!
We’re sorry for any inconvenience caused regarding the processing time. While we always aim to prepare and ship orders as quickly as possible, there are periods when we experience a higher volume of orders, and processing can take 1-3 business days before dispatch.
We appreciate your understanding and will continue working to improve our processing times. If you have any other questions or need assistance, feel free to reach out anytime.
I finally have my favorite perfum…
I finally have my favorite perfum Casmir by chopard. I very happy thank you. When concerns I had emailed and you responded quickly thank you.
Carrie ✨️
6 de abril de 2026
Easy to order and delivery was quick
30 de março de 2026
Great service, reasonable price and variety of items
Easy to make my purchase by being able to see all available products
25 de março de 2026
Nice I love the perfumeur
16 de março de 2026
Great prices and very quick shipping.
17 de março de 2026
The delivery was delivered on time
The delivery was delivered on time! The product? I love it.
17 de março de 2026
My experience with Perfume was spectacular my packaging looked like I shopped at the mall and when I opened it the fragrance fumes came off the package it smelled extremely wonderful
My experience with Perfume
16 de março de 2026
Everything shipped as promised
Everything shipped as promised, correct item. Thank you,
11 de março de 2026
Excellent extensive selection
Excellent extensive selection; great prices; prompt delivery.
21 de fevereiro de 2026
The perfume package arrived safely
The perfume package arrived safely. The packaging was secure—-strong box and contents were well protected. Thank you.
20 de fevereiro de 2026
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