I will not recommend anybody to order online as after you pay they say it’s not available and you have to fight for refund,very unprofessional and as well why i visited there SZR branch it looks so me... Ver mais
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Leia as opiniões dos outros
I had a great experience at this pet shop! I was looking for a better litter option for my cats, and Sherilyn was incredibly helpful. She took the time to understand what I needed and recommended a li... Ver mais
A empresa respondeu
Great Place to be at their stores, convenient locations around the UAE and most importantly always close to our community we live in. We use Pet Corner Sheikh Zayed Road- staff are extremely helpful ,... Ver mais
A empresa respondeu
Still awaiting a refund after weeks of my items not being delivered. Customer service has said it’s down to accounts? So I have bought items that don’t exist , haven’t been delivered yet being questio... Ver mais
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Escrito pela empresa
Pet Corner Dubai is a trusted provider of high-quality pet supplies and grooming services, dedicated to enhancing the lives of pets and their owners across UAE. We offer a wide selection of pet essentials, including premium food, toys, and accessories for all types of pets. Our grooming services are available in-store and through our convenient mobile grooming unit, bringing professional, stress-free care directly to your doorstep. Committed to customer satisfaction, Pet Corner also offers seasonal and festival discounts to make quality pet care more accessible. With a passion for pets and a dedication to quality, we’re here to serve Dubai’s pet community with care and convenience.
Informações de contacto
Storall Warehouse 5, Dubai Investment Park 2,, N/A, Dubai, Emirados Árabes Unidos
- +97148811494
- info@petcornerdubai.com
- petcornerdubai.com
3,0
Aceitável
32 opiniões
Respondeu a 61% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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I will not recommend anybody to order…
I will not recommend anybody to order online as after you pay they say it’s not available and you have to fight for refund,very unprofessional and as well why i visited there SZR branch it looks so messy ,I have seen cockroaches all over .You have better reliable petshops in here then this .
5 de abril de 2026
Opinião espontânea
Theivs
Theivs, display unavailable items once you buy it, they don't refund your money claiming that waiting for approval which will never come, don't buy from them, I have 11 cats buying from different apps in UAE and others never faced such issue
17 de março de 2026
Opinião espontânea
Ms emma
Ms. Emma is very hardworking and professional. She assisted me very well. I truly appreciate her help. Thank you!
26 de fevereiro de 2026
Opinião espontânea
Great prices and fast delivery
26 de janeiro de 2026
Management was very prompt on giving…
Management was very prompt on giving solution or tend to complain.
25 de março de 2025
Pet Corner UAE – Very Poor Online Ordering Experience
Very disappointing online shopping experience with Pet Corner UAE.
I placed an online order for dog and cat food, completed checkout, and paid successfully. My order showed “under processing.” The next day, I was informed that several items I had already paid for were out of stock.
I was offered replacements, but I wasted a lot of time trying to find alternatives because almost everything shown as “available” on the website was also out of stock. This should not happen—if items are unavailable, the system should not allow checkout or payment.
When I requested a refund, I was told that refunds are not offered, only wallet credit for future purchases. After such poor service, forcing customers to accept store credit is unacceptable.
On top of this, Pet Corner charges a platform fee (separate from VAT), yet their platform fails to manage inventory accurately. The fee feels unjustified given the inconvenience, wasted time, and misleading stock availability.
This misleading stock information and automatic fee charge constitute an unfair commercial practice under UAE Consumer Protection Law (Federal Law No. 15 of 2020). I request that this practice be investigated and rectified to ensure transparent and fair online sales. @ Ministry of Economy/Dubai Economy & Tourism/DED
Overall:
• Poor inventory & stock management
• Misleading product availability
• No proper refund option
• Wasted customer time
• unjustified platform fees
- Very poor customer service
I hope Pet Corner improves their system and refund policy.
I HIGHLY DO NOT RECOMMEND ordering online from Pet Corner.
5 de janeiro de 2026
Opinião espontânea
All items are out of stock
All items are out of stock, do not order from them. How a big company does not have a system? And they will not refund you immediately. Slow customer service. Totally unacceptable.
5 de janeiro de 2026
Opinião espontânea
Still awaiting a refund after weeks of…
Still awaiting a refund after weeks of my items not being delivered. Customer service has said it’s down to accounts? So I have bought items that don’t exist , haven’t been delivered yet being questioned about refund . Finally got them to do a refund and it’s a scam - they refunded to an account that isn’t mine. Yet again on the phone all day trying to rectify . Isn’t taking someone’s money theft?
17 de dezembro de 2025
Opinião espontânea
Staff is very knowledgeable and…
Staff is very knowledgeable and experts, I never came across anyone who has full knowledge about all pets in one store
Definitely recommend the businessbay branch especially, they have healthy pets and if you're genuinely ready to become a pet parent THIS is the place you start your journey. Really appreciate the hardwork and insights about my star tortoise diet tips Thank you...
7 de dezembro de 2025
Opinião espontânea
Mobile grooming
I booked a mobile appointment on the 26th October with Adelaide and asked for the payment link then recieved a message saying it would not be possible to have the service as I lived to far away, even though we have had all our dogs over the the last 18years groomed by Pet Corner. The customer service follow up to get a booking based on having more customers in our area was terrible. Non responsive even after WhatsApp and calls. 5 weeks after still trying to get an appointment insisted on speaking to a supervisor / manager Sherlylin who promised she would come back to me did not and called her again. Bottom line after using this company since we have had dogs in Dubai will not be using there services and they need to change there approach to the customer.
26 de outubro de 2025
Opinião espontânea
Resposta da Pet Corner Dubai
Dear Joanne,
We genuinely value the relationship we have built with you over the last 18 years, and we recognise the trust you have placed in Pet Corner throughout this time. Because of this long history, we believe it is important to address your review with complete clarity and fairness.
Our business has evolved significantly, and like many service-based organisations in the UAE, we have transitioned to a fully digital self-booking system for grooming appointments. This ensures transparency, accuracy, and equal access for all customers. Manual bookings are no longer supported, and this is clearly communicated across our platforms.
Regarding your location, our mobile grooming vans operate within defined service zones, and unfortunately, your address falls outside the radius we are able to serve. This is a logistical limitation, not a reflection of how we value you or your pets.
However, what concerns us deeply is the one-star review, which does not reflect the 18 years of service, loyalty, and effort our teams have consistently provided. Throughout nearly two decades, we have cared for your pets with dedication, and during that entire time, we did not receive a positive rating or public acknowledgement of the work our staff put in for you.
It is disheartening that a single instance where we simply could not extend our mobile grooming beyond our operational limits resulted in a rating that harms the very business you have supported for years.
We believe customers also carry a moral responsibility when reviewing businesses they have benefitted from for so long. A one-star rating for something outside our control is not a fair reflection of who we are or the service we have consistently delivered.
We remain grateful for the trust you placed in us over the years, and our doors are always open should you wish to continue with our in-store grooming services or explore alternative solutions with our management team.
We hope you will also acknowledge the quality and care we have maintained for almost two decades.
Pet Corner Management Team
Resposta da Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Resposta da Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
You charged extra for 60-minute…
You charged extra for 60-minute delivery, but I’ve been waiting this whole time and nothing has arrived! Don’t make us pay extra if you can’t even deliver on time!
21 de outubro de 2025
Opinião espontânea
Resposta da Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Very professional and orders are…
Very professional and orders are delivered without delay , Mr Manoj is very helpful and always follows up if items are unavailable
26 de agosto de 2025
Resposta da Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Booking was a hassle.
Booking was a hassle.
Team are very distracted, no follow up, they took long time to answer my inquiry and I got no clear answer
I was then forced to go with the service as they deducted the money for wrong service and at the end Full grooming was actually a basic one o couldn’t capture any difference.
No recommended at all
25 de agosto de 2025
Resposta da Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Money taken after cancelled order
I cancelled the order as it is the wrong food. Again money is taken off my account and I’m not refunded but money is put in my wallet which I am forced to spend. Please cancel this order and refrain from taking money off my account
26 de agosto de 2025
Resposta da Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
not trustworthy business
I have seen countless ads on Instagram promoting this pet shop, but my experience has been disappointing. After placing an order, I didn’t receive any updates or delivery for over three days. When I reached out to them, they informed me that the items were out of stock.
I demanded a refund, yet they insisted on issuing store credit instead of returning my money to my original payment method. This is unacceptable. Their customer service is slow and unresponsive, showing a complete lack of attention to their customers' needs.
Despite having numerous branches, this does not reflect the quality of their service, and I do not consider them a trustworthy business.
25 de agosto de 2025
Opinião espontânea
Resposta da Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Gemma and Rio are the best groomer
Gemma and Rio are the best groomer. Very professional, takes good care of my Coconut and always assures my kitty the he is in good hands. My cat after grooming smells soo good. I can see that they care so much about cats.
26 de julho de 2025
Resposta da Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
great service
25 de julho de 2025
Resposta da Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Resposta da Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
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