Petcoveshop Opiniões 

150
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

I bought two of the litter boxes over 2 years ago. With minimal monthly cleaning they have held up great and don’t give off bad smells like other litter boxes do. I recently had an issue where I neede... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I contacted Petcove to purchase a new silicone liner for my PurrTek 5G Smart Self-Cleaning Litter box. I purchased this item second hand and absolutely love everything about it. Alondra very quic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have had great luck with our Purrtek litter machine. I broke a small part and couldn’t find a replacement in Amazon or the Petcove website. I reached out to customer support and Freddie helped me ou... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a great experience with PetCove’s customer support, especially with Butch! I was having an issue with my litter box and reached out for help after trying several troubleshooting steps on my... Ver mais

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Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

150 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(150)

133 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Overall 4.5 but rounding up to 5 stars…

Overall 4.5 but rounding up to 5 stars for the great customer service. I bought an automatic cleaning litter box from PetCove and it’s been almost terrific. I just wish it had a liner to make it easier for deep cleaning/sanitizing. PetCove customer service is fantastic, I had an issue with the waste collector liners and they pointed me in the right direction. The friendly and fast response made me feel that if a more serious issue came up, they would be able to handle it. Looking forward to other great products from this brand.

15 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional customer service AND product!

What amazing customer service!!! I had a little issue with my Petcove automatic litterbox, but I didn’t feel that it impacted its function enough to contact customer service. THEY contacted ME just to follow up on my satisfaction. (I’ve had the unit for maybe a year, I think.) I told Sarah about the issue, but told her it was no big deal. She requested I send a video, and before I knew it she’s sending a replacement! All this was taken care of in just a few messages back and forth. Her caring, attention to detail and prompt responses made me feel like I was her only customer. Really special. And really rare these days. Great product and customer service to match! Thank you Sarah and Petcove!!!

12 de maio de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

So great! No smell!

We really like our petcove self cleaning litterbox. It cleans so well and there is no smell.

Our small torti loves it. After she goes, she waits outside to watch it clean. I get notifications and can tell there are times she goes in and gets out just to watch it spin. LOL. My larger cat does not fit in there. He want to go in and use it after his sister, but just doesn't fit.

I moved the box to my home office. Even after a smelly poop, it cleans and deodorizes so fast, my office doesn't smell. You wouldn't know there is a litterbox right next to my desk.

Downside though - and the only reason not a 5 star product... it is so hard to get litter in there! Why wouldn't they have an opening on top so you can pour litter right into the box. I have a cup that I use to scoop the litter in. It's a bit of a pain, but it works.

Also, note that the app is not that great. I contacted Petcove about this. Gives you some information, but seems a bit of a waste.

11 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Litter box

My cat is King of the litter box … and as a male, his elimination leaves a lot to be desired in the olfactory sense.
I got the stainless steel litter box from Petcove and I am loving it. From the odorizer to the ease of set up and cleaning, this has been my favorite litter box. It keeps odors at almost Nil. And … I love how it looks … not like a junky litter box. It has a sleek design that is nice in any room.

8 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A + service

A + service.
It was very easy to set up. The size is perfect. It is so much better than the other litter bot we have. We love the design of this.
It is very quiet when it is cleaning. It doesn’t look like a cement mixer.
I believe this will last a lifetime because it is pretty solid.
As you can see Mavis couldn’t wait to jump in and use it. She didn’t even wait till we put a bag in the tray.
Speaking of the tray, I do think there should be a sticker or something telling people the directions and stuff is in that door. I knew to remove all the tape first but my husband couldn’t figure out where to find the directions.
As far as the app for it goes, I wish it had the times the cats visited the box. Not just the day and how many times. That is a little bit harder than the other brand we have. (Cement mixer looking one). If you can add the times the cat visits the box along with the date, then this would be perfect.
Thank you for making such an amazing product for our babies.

15 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We absolutely LOVE this litter box

We absolutely LOVE this litter box! We have tried several boxes in the past never finding a good match, but this one exceeded all our expectations. Our kitty loves the privacy it offers and we love how easy it is to clean and how the box is designed to capture any odors. We have had people come to the house and not know we had a cat! The box is super durable and we like that the scooper and the drop mat were included with the purchase. We have been using it for a while now and highly recommend it to others.

7 de maio de 2025
Opinião espontânea

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