Very easy to transfer pet ownership with a small fee. Holly was very helpful in keeping me informed of progress as checks have to made to insure pet hasn’t been stolen. Would encourage everyone to mi... Ver mais
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I was struggling with getting my dogs microchip verified under my name from previous owner. I contacted petdatabase to help me with this... a very lovely lady called Holly Thompson was so helpful to m... Ver mais
I found Holly to be very nice, which has made the experience in changing my cats details much better after he had to be rehomed due to ill health. I found it to be straight forward with her help, fo... Ver mais
I applied to change my new dog chip into my name it has only taken a couple of days and it is all complete thanks to Holly Thompson , very helpful with no problems , thank you for all your help .
Informações sobre a empresa
Escrito pela empresa
We believe every pet deserves to be found. Ensure your pet's details are kept up to date on the UK's Defra-compliant pet microchip database and lost pet service.
Informações de contacto
3rd Floor Marlborough House, 298 Regents Park Road, Finchley, N3 2SZ, London, Reino Unido
- 0330 818 8558
- info@petdatabase.com
- petdatabase.com
Respondeu a 27% das suas opiniões negativas
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Holly was very helpful in assisting us…
Holly was very helpful in assisting us with some admin we needed done.
Had to transfer ownership of my cat
Had to transfer ownership of my cat, as she’d gone missing for 6 weeks and finally found her, she’d found herself a new home in which she was happier as she didn’t get on with my other cats, so met with new owner and arranged the transfer which was done quickly and with ease, with the help of Indy from pet database
Thanks for the prompt service
Thanks for the prompt service . Holy helped me today to change my address .
Brilliant service all round
Huge thanks to Holly for adding our vets to the account, as it wasn’t on the drop down list.
Easy to register and received confirmation immediately on doing so. Far more efficient than the original company responsible for registering the microchip.
Confident that should our little bundle of fluff ever need scanning, that all the information held by PetDatabase will help get them back home quickly. The scannable tag definitely works and it’s hugely reassuring to know that anyone with a smartphone can scan the QR code to contact us directly.
Indy rocks.
Indy helped us get our pets microchips updated and consolidated into a single database ahead of our family road trip. Thanks to her our pups got to travel with us and be a part of our holiday. We had a great time and her efforts helped get them across the borders and home safely. Thank you!
Indy was great
Indy was great and very thorough. Helped me massively. Thank you so much
Kept me in the loop and when old owner…
Kept me in the loop and when old owner okayed the change of details Indy was quick and efficient to make sure everything went through ok and there was no problems.. Very personable
Re-Homing
I had very little information, I knew the dog I had re-homed was previously a Romanian recue, I had the passport with some details.
Indy helped to find the dogs history as the chip number had an owner but we didn't know who it was registered too.
I recently updated my pet’s details on…
I recently updated my pet’s details on PetDatabase.com and was genuinely impressed and reassured by the process. It’s such an important step in responsible pet ownership, knowing that my puppy’s information is safely stored on a government-recognised database gives me real peace of mind.
The team was incredibly helpful throughout (special shoutout to Orion for the support, it didn’t go unnoticed!). If you haven’t already, I’d highly recommend getting your pet’s details up to date. It’s quick, secure, and could make all the difference if your furry friend ever goes missing.
Thanks again to the PetDatabase team, you’ve made a potentially stressful task feel simple and even enjoyable!
Very quick and well guided
Very quick and well guided. Didn’t take long to correct the issue and Orion was a great help.
Thank you.
Carlos Ram
Amendment required
Needed an amendment doing to my personal details. Lovely Indy contacted me so swiftly and informed me it had been corrected. Thank you so much...great service.
Having problems as the wrong pet name…
Having problems as the wrong pet name has been registered with my chip number. I’ve tried to make contact 3 times now to get this resolved and not had a reply in over a week.
Trying to get hold of Indy to resolve this.
Lovely communication and very thorough x
new puppy that had the pet database chip
We purchased a new puppy that had the pet database chip already inserted. The website is very good to negotiate and I had to send a message to the company requesting that they transfer the puppy into my name. Indy was very good at getting back to me and the matter has now been completed within three days - very simply; I would recommend this pet chip company who are very professional, and no additional fees for the lifetime of your pet.
I would not hesitate to recommend other people use this company.
Excellent
Had to rehome one of our dogs. Indy at Pet Database was extremely helpful. Speedy service and thorough i would recommend to anyone to use this service no automated chat bot. I now feel happy knowing our dogs details are with his new owner.
Great speedy service from Petdatabase…
Great speedy service from Petdatabase to change our boy’s chip over to us as new owners. Indy was fab and fast on the email, letting me know quickly when it was all done.
Indy was very helpful with explaining…
Indy was very helpful with explaining what I have to do to change the microchip over to my name for my cat.
Fast, informative and reliable service
Fast, informative and reliable service. Shout out to Indy who took care of the transfer of our new addition really quickly making the process easy and understandable. Polite and courteous, appreciated the whole experience.
This is amazing my dog now has myself…
This is amazing my dog now has myself as his owner and an alert if he goes missing would definitely recommend anyone that loves their dogs to do same
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