Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very easy to transfer pet ownership with a small fee. Holly was very helpful in keeping me informed of progress as checks have to made to insure pet hasn’t been stolen. Would encourage everyone to mi... Ver mais

Classificada 5 em 5 estrelas

I was struggling with getting my dogs microchip verified under my name from previous owner. I contacted petdatabase to help me with this... a very lovely lady called Holly Thompson was so helpful to m... Ver mais

Classificada 5 em 5 estrelas

I found Holly to be very nice, which has made the experience in changing my cats details much better after he had to be rehomed due to ill health. I found it to be straight forward with her help, fo... Ver mais

Classificada 5 em 5 estrelas

I applied to change my new dog chip into my name it has only taken a couple of days and it is all complete thanks to Holly Thompson , very helpful with no problems , thank you for all your help .

Informações sobre a empresa

  1. Serviço de controlo de animais

Escrito pela empresa

We believe every pet deserves to be found. Ensure your pet's details are kept up to date on the UK's Defra-compliant pet microchip database and lost pet service.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

624 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Had to transfer ownership of my cat

Had to transfer ownership of my cat, as she’d gone missing for 6 weeks and finally found her, she’d found herself a new home in which she was happier as she didn’t get on with my other cats, so met with new owner and arranged the transfer which was done quickly and with ease, with the help of Indy from pet database

10 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service all round

Huge thanks to Holly for adding our vets to the account, as it wasn’t on the drop down list.
Easy to register and received confirmation immediately on doing so. Far more efficient than the original company responsible for registering the microchip.
Confident that should our little bundle of fluff ever need scanning, that all the information held by PetDatabase will help get them back home quickly. The scannable tag definitely works and it’s hugely reassuring to know that anyone with a smartphone can scan the QR code to contact us directly.

10 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Indy rocks.

Indy helped us get our pets microchips updated and consolidated into a single database ahead of our family road trip. Thanks to her our pups got to travel with us and be a part of our holiday. We had a great time and her efforts helped get them across the borders and home safely. Thank you!

1 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Re-Homing

I had very little information, I knew the dog I had re-homed was previously a Romanian recue, I had the passport with some details.
Indy helped to find the dogs history as the chip number had an owner but we didn't know who it was registered too.

27 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I recently updated my pet’s details on…

I recently updated my pet’s details on PetDatabase.com and was genuinely impressed and reassured by the process. It’s such an important step in responsible pet ownership, knowing that my puppy’s information is safely stored on a government-recognised database gives me real peace of mind.

The team was incredibly helpful throughout (special shoutout to Orion for the support, it didn’t go unnoticed!). If you haven’t already, I’d highly recommend getting your pet’s details up to date. It’s quick, secure, and could make all the difference if your furry friend ever goes missing.

Thanks again to the PetDatabase team, you’ve made a potentially stressful task feel simple and even enjoyable!

20 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amendment required

Needed an amendment doing to my personal details. Lovely Indy contacted me so swiftly and informed me it had been corrected. Thank you so much...great service.

18 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Having problems as the wrong pet name…

Having problems as the wrong pet name has been registered with my chip number. I’ve tried to make contact 3 times now to get this resolved and not had a reply in over a week.

Trying to get hold of Indy to resolve this.

5 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

new puppy that had the pet database chip

We purchased a new puppy that had the pet database chip already inserted. The website is very good to negotiate and I had to send a message to the company requesting that they transfer the puppy into my name. Indy was very good at getting back to me and the matter has now been completed within three days - very simply; I would recommend this pet chip company who are very professional, and no additional fees for the lifetime of your pet.
I would not hesitate to recommend other people use this company.

12 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Had to rehome one of our dogs. Indy at Pet Database was extremely helpful. Speedy service and thorough i would recommend to anyone to use this service no automated chat bot. I now feel happy knowing our dogs details are with his new owner.

31 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fast, informative and reliable service

Fast, informative and reliable service. Shout out to Indy who took care of the transfer of our new addition really quickly making the process easy and understandable. Polite and courteous, appreciated the whole experience.

27 de julho de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais