Give this company a wide birth I ordered just under £60 worth of clothing and they never arrived after hearing nothing from my emails I’m. Ow contacting my bank for a fraudulent company … please don’t... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I brought 4 summer outfits for my 6 month old baby boy and they arrived quickly, were great quality & super cute! Very traditional in style which I love. They also wash really well! I’ve seen so man... Ver mais
I first started buying from this company on line and when they opened there shop in Loughton I was over the moon. From my first purchase everything was beautifully presented and packaged even got s... Ver mais
A empresa respondeu
I hadn’t ordered from this website for a while but having just had an order delivered I realised why I’d liked it before. Firstly there’s a great choice of beautiful clothing from around Europe. Then... Ver mais
Informações sobre a empresa
Escrito pela empresa
Dressing babies & children beautifully worldwide. We sell hand picked (sometimes handmade & designed by us) items from exclusive Spanish and Portuguese brands. We pride ourselves by only selling items made with love and care, in an ethical way.
Informações de contacto
Reino Unido
- petitsamoursclothing.com
3,8
Bom
106 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
received complete wrong order told 3…
received complete wrong order told 3 times a courier was comming and still hasn’t
29 de agosto de 2024
Resposta da Petits Amours
Hi Rianne,
We are very sorry you recieved the wrong colour gift set. The courier situation was out of our hands, but I’m glad it was collected in the end and the order has now been refunded in full.
Again, our apologies for the inconvenience!
Customer service was friendly
Customer service was friendly, quick and helpful. They easily changed my order when I contacted them about it. A great customer service.
1 de agosto de 2024
Always the best service and quality
24 de junho de 2024
Belachelijke kosten & lelijke kleding
Heb hier 4 pakketten besteld voor 60 euro per pakket en zou dan een waar van 130 in moeten zitten dit was niet het geval in alle 4 de pakketten alleen maar oude troep gekregen !! Buiten dat alles om heb ik verzendkosten betaald van 35 euro om daarbovenop van FedEx nog een inklaringsfactuur van 90 euro te krijgen echt belachelijk raad dan ook iedereen aan om hier nooit te bestellen zeker niet als je niet in uk woont want deze kosten zijn bij mij niet bekend gemaakt voor het bestellen anders had ik zoiezo nooit besteld.
6 de junho de 2024
Opinião espontânea
Very quick delivery
Very quick delivery, beautiful choice of clothes and gorgeous presentation on delivery.
24 de abril de 2024
Disappointing customer service
Purchased a dress after this company being recommended - 10 days later no parcel & no despatch email - emailed to ask if it was on way, no reply, sent a nice message on Instagram just to ask if anyone had got my email and if I could expect my parcel anytime soon, I received a reply apologising to say it hadn’t been sent but not sure why and it would be looked into after the bank holiday - great, Fair enough, never heard anything after the bank holiday but Instagram stories were still being posted with new stock and offers so messaged a further twice, still being polite just asking if someone could let me know what was happening and received a very blunt and rude reply saying they would send a refund, no explanation nothing. Customer service not great.
6 de maio de 2024
Have ordered from petit amours many…
Have ordered from petit amours many times it my favourite shop to buy from and my go to for any outfits for my daughter and now my baby boy due in July. Fast delivery and customer service is brilliant! If you have any queries they come back to you so quick! Couldn't recommend enough! The best clothes.
24 de abril de 2024
Opinião espontânea
Efficient Service
Efficient service. Item was pre-ordered awaiting restock at end of February when item was dispatched as promised. Very happy I didn’t have to chase and service was executed in a timely manner.
23 de fevereiro de 2024
Perfect.
The best quality! Always an amazing service and always a gorgeous exclusive to be found. My favourite go to!
27 de janeiro de 2024
Poor customer service
The item i purchased was not as described and the company refused to give me a refund. I would not recommend purchasing from this company
25 de novembro de 2023
Resposta da Petits Amours
Hi Louise,
As discussed by email, the item was as described, the true full fabric composition of the product is stated on the website.
We cannot refund hugely discounted Black Friday orders due to being a small business and not having huge stock levels.
Your credit note is valid for 6 months. We hope you find something to replace your tracksuit in that time.
All the best,
Charity
Easy to navigate the website
Easy to navigate the website. Kept informed of the delivery status and clothes are really good quality
24 de novembro de 2023
Absolutely beautiful from the clothes…
Absolutely beautiful from the clothes down to the packaging perfect 🤩 will be ordering more! Thanks Girls xx
24 de novembro de 2023
Always so helpful and great customer…
Always so helpful and great customer service. Beautiful clothes ❤️
26 de outubro de 2023
Gorgeous clothing and amaozmg customer…
Gorgeous clothing and amaozmg customer service can’t recommend enough we will certainly be a returning customer ❤️
25 de julho de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.