The item is tracked to arrive in a month - but never arrived. I would not recommend this company at all. The order was never delivered, despite the company’s claim that it was delivered only to a spec... Ver mais
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Order placed 6 weeks ago has still not arrived. Repeated attempts have been made to contact Customer Service - but no response ever received. I can't understand how a company can stay in business a... Ver mais
A empresa respondeu
DO NOT order from this company. They charged my account and two months later, no word, updates, response to my inquiry on when dog jackets would arrive. SCAM company -- I'm not going to order anything... Ver mais
Same experience as everyone else. Order items totaling almost $100 and they stated they would provide a full refund and nothing ever happened. Tried calling the phone number on the email and they sa... Ver mais
Informações sobre a empresa
Informações de contacto
Estados Unidos da América
- +1 888 89 25150
- office@petyfy.com
- petyfy.com
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Ordered in October
Ordered last year. Never received item. Customer service advised they would issue a refund as the item was no longer available. Never received the refund. Contacted customer service several times. They no longer will respond. Just lost my $31.99....total scam....
Ordered back in December 18 2020 never heard from them I believe its a Big Scam no product and no refund Cecile from Newton
Ordered back in December 2020.I ordered 4 water proof dog vests with leashes never heard from them no dog vests and no refund 😠 Cecile from Newton
Complete and total scam
Same experience as everyone else. Order items totaling almost $100 and they stated they would provide a full refund and nothing ever happened. Tried calling the phone number on the email and they say they're keeping all of their customer service reps safe from Covid so no one can answer. BIG SCAM!!!! Trying to file complaint on BBB. Do not order anything from this store. SCAM.
This is a scam site
This is a scan site. Did not get the dog jacket. Not the refund. Lost the money. Do not buy from them.
I ordered dog jacket from Petyfy, promised to wrong fix size, still NO Jacket
I ordered a dog jacket from Petyfy on Dec 21, 2020 as it is a WINTER jacket. I finally got it on 1-13-21, it was WAY TOOOOO SMALL. I sent message to Petyfy on 1-17-21, trying to do a return with free shipping label. Petyfy Support Team responded on 1-24-21 apologizing for sending wrong size, and told me they will replace item at no cost for a larger size. I immediately responded on 1-24-21, asking for bigger size (need 4XL). It is now 2 1/2 months later, still no larger size jacket. I sent f/o emails on 2-3-21, 2-13-21, 3-13-21 with NO response. It is now Spring, no use for jacket. However, I still want the jacket. UGH!!!
If I could give this company a zero I…
If I could give this company a zero I would. Ordered a jacket, heard from this company 2xs and was promised a refund. Haven’t heard a thing since. NEVER ORDER FROM THEM!!! 🤬🤬
PLEASE READ!
Thieves😡 I ordered in December 2020
Not even worth one star!!! It never came and as I read the reviews I started to think it is a huge scam!!! They kept making up different excuses, now I am trying to get a refund!!!!!!!😡😡😡😡
Thieves!
No stars at all, big scam after our last email where they agreed to refund my money for the mdse. never received (waited more than 2 months), contacted my bank and not even they can help me with this situation. I lost my money!
I have not received my order and have…
I have not received my order and have tried to contact twice now with no answer. This site is I think a scam. Do not order anything.
3 months and I have not received anything
I placed my order on Dec 28th, 2020. Three months later I have not received anything. I have emailed them, no reply, no refund, no customer service.
Actually ZERO STARS is the right…
Actually ZERO STARS is the right rating. Do not order with this company - they are scammers.
This company is a scam
This company is a scam. Ordered a backpack in Jan. E-mailed about the status beginning of March. No word from anyone. Super disappointed. DO NOT ORDER FROM THIS COMPANY. The website isn't even operable anymore.
backpack
The backpack was delivered weeks after it was ordered. It smelled and still smells toxic. Chemicals used in making this backpack caused me to have a very stressful respiratory reaction. I wouldn't allow my dogs to even go in the backpack for their health and safety.
Horrible product, do NOT buy!
Not even worth one star
Not even worth one star. TOTAL SCAM. Ordered vest fall of 2020 and never received product. Was constantly assured was in its way. Then got to the must be lost in mail stage. Then the unfortunately that product is no longer available. Asked for a refund and was told no problem. Currently March of 2021 and no refund either. DO NOT BUY FROM THIS SCAMMER.
This company is a scam
This company is a scam. No one ever answers the phone and they always say your order is lost in the mail !
DO NOT WASTE YOUR TIME OR MONEY WITH petyfy
Ordered a dog backpack in November 2020
Ordered a dog backpack in November. No product delivered. Phone number inactive. Email worked and I received a reply offering me refund or product in February 2021. 3 weeks later, no refund and still not product. Email also changed. Marj is on support team but clearly there is not support and feel this is a scam. Sad to see this and how people can continue to scam.
I agree with everyone that posted
I agree with everyone that posted. Ordered a jacket and got it no problem, reordered another and never received the purchase. I am disputing the charge since there is no way of getting in touch with the company now that their website is down. Avoid all products offered on Facebook....most are a scam.
Worst company EVER!!
Worst company EVER!!! Never order from them it is a scam I spent a lot of money and I can't get a refund and I never received over $100 worth of items. The phone number doesn't work and NO response on email. Worst experience EVER!!
Tried to return something and never got…
Tried to return something and never got any response. I tried many times, many ways to get a hold of them.
I ordered a backpack Jan 5th and after…
I ordered a backpack Jan 5th and after contacting them several times, they said they would refund Feb 28 but it is now March 10th and I have no product nor my refund! I checked the website and it’s not even active anymore, BEWARE they are scammers!
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