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Phillips & Cohen Associates (UK) Ltd. Opiniões 

815
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... Ver mais

Classificada 5 em 5 estrelas

Matt , customer advisor He was compassionate towards myself while dealing with my late moms enquiry, he was polite, efficient and explained every to me and what he thought was best going forward wit... Ver mais

Classificada 5 em 5 estrelas

Kind and patient letting me speak. Very kind about the loss if my beautiful husband. Calm and to the point. Nothing was problematic - he put me at ease as he was above all - human which is the most... Ver mais

Classificada 5 em 5 estrelas

Donna was very sympathetic and showed amazing empathy. She was able to explain the steps in dealing with finances after the death of a loved one and was patient in answering all and any questions. Mad... Ver mais

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. Consultor financeiro
  3. Agência de seguros

Escrito pela empresa

We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

815 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(815)

442 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

My Father passing away and balance on credit card

Donna called me and explained the reason for her call, also asked me questions to determine the outcome of my dad's credit card balance.
She explained everything very clearly to me and we both discussed issues surrounding my dad's passing away and my mums payments for funeral and I learnt a lot. She was very helpful and caring. Thank you.

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Matt was very respectful and very professional

Matt was very respectful and understanding of my situation and helped me resolve my predicament with a positive and calming attitude. He explained everything clearly and understandable.
My problem was resolved very quickly and dealt with in a very professional manner.
Customer service at its finest

10 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

All emails were ignore so I called on…

All emails were ignore so I called on the phone and Amy was very helpful just not sure why the emails were ignored

9 de março de 2026
Opinião espontânea
logótipo da Phillips & Cohen Associates (UK) Ltd.

Resposta da Phillips & Cohen Associates (UK) Ltd.

Good morning Mr Thompson, thank you for the balanced review & we apologise if your email correspondence was not acknowledged and handled appropriately. We certainly welcome email interaction so are sorry for the inconvenience of your having to call us. To enable us to investigate, we would sincerely appreciate it if you would forward your last email to our team to feedback@phillips-cohen.co.uk and we will investigate as a priority. Thanks again & all the very best

Classificada 5 em 5 estrelas

Supreme Service From Donna

I was very fortunate to have my call answered and handled by a super lovely lady called Donna.
She genuinely cared for me and my needs, there was nothing forced and she gave me really practical advice.

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Excellent, compassionate interactions with agents at this firm. They have been the kindest people to deal with following the death of my father.

5 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Professional and sympathetic…

The person that called to deal with my mother’s estate and possible money owed was understanding and sympathetic. The issue was dealt with promptly and was overall a pleasant experience. I felt I was in good hands thanks to the professionalism of the caller.

4 de março de 2026
Opinião espontânea

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