The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... Ver mais

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Leia as opiniões dos outros
Matt , customer advisor He was compassionate towards myself while dealing with my late moms enquiry, he was polite, efficient and explained every to me and what he thought was best going forward wit... Ver mais
Kind and patient letting me speak. Very kind about the loss if my beautiful husband. Calm and to the point. Nothing was problematic - he put me at ease as he was above all - human which is the most... Ver mais
Donna was very sympathetic and showed amazing empathy. She was able to explain the steps in dealing with finances after the death of a loved one and was patient in answering all and any questions. Mad... Ver mais
Informações sobre a empresa
Escrito pela empresa
We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.
Informações de contacto
Building 5, Floor 9, Exchange Quay, M5 3EF, Manchester, Reino Unido
- 0333 555 1051
- support@phillips-cohen.co.uk
- phillips-cohen.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
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Kind and Understanding a credit to the company
The gentleman I spoke with was so kind and understanding. I’ve just lost my husband and I’m feel so lost and he asked questions and took his time reassuring me that I will get there but at my pace and he was patient. A credit to your company I wish there was more kind people like him in he world
A very nice company to deal with.
I contacted this company after a family member passed. They were very professional, but also very sympathetic.
I was dreading dealing with the deceased persons financial affairs, but this company made it very easy. Jenny was brilliant, easy to talk to, and had empathy in bucket loads. Thank you.
The agent I spoke to was incredibly…
The agent I spoke to was incredibly helpful and caring, more like talking to a friend.
Very informative and very helpful .
Very informative and very helpful .
They were in no rush to secure any payments and were happy to wait for a few months.
Very polite and helpful.
Fantastic service
Joseph was extremely helpful, kind, thoughtful and professional. It was a pleasure talking to him
the lady i spoke to was so…
the lady i spoke to was so understanding and very very helpul, unfortunately i have forgot her name, but so was so helpul and this time as im still grieving, cant speak highly enough
Very helpful and compassionate while…
Very helpful and compassionate while dealing with the estate of my late father
Very helpful understanding and…
Very helpful understanding and efficient.explained the whole process clearly and asked if I had any questions customer care very good.
Donna was very understanding
Donna explained everything, and was very kind as I was a little bit emotional
Very understanding and empathetic to my…
Very understanding and empathetic to my aituation
Kind and couteous
The gentleman Matt whom I spoke to was very kind and courteous, whilst giving me a complete run down of what happens and when with an estate in probate .
The person who phoned me was,very…
The person who phoned me was,very helpful,polite,and respectful,
Donna was kind and showed empathy to…
Donna was kind and showed empathy to the situation
Very empathetic over the phone,and…
Very empathetic over the phone,and helping me knowledgeably.
Thank you.
Iohana Lepsa
Personable & listened.
Contact about a deceased relative as…
Contact about a deceased relative as I'm executor. Found the company sympathetic and understanding. Also reassuring wich is in my opinion very important at such times
Information call.
I called Phillips Cohen up. To help with my aunties debt.
The lady whom helped me was, kind, informative, knowledgeable and helpful.
I know the matter will be solved.
Feel so much better.
Lisa.
very kind and friendly…
The agent was very kind and friendly and explained everything.
Joseph was very helpfull and…
Joseph was very helpfull and understanding of my situation. We went threw the questions and it was a relief of an outcome.
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