Banner for Phillips & Cohen Associates (UK) Ltd.

Phillips & Cohen Associates (UK) Ltd. Opiniões 

815
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... Ver mais

Classificada 5 em 5 estrelas

Matt , customer advisor He was compassionate towards myself while dealing with my late moms enquiry, he was polite, efficient and explained every to me and what he thought was best going forward wit... Ver mais

Classificada 5 em 5 estrelas

Kind and patient letting me speak. Very kind about the loss if my beautiful husband. Calm and to the point. Nothing was problematic - he put me at ease as he was above all - human which is the most... Ver mais

Classificada 5 em 5 estrelas

Donna was very sympathetic and showed amazing empathy. She was able to explain the steps in dealing with finances after the death of a loved one and was patient in answering all and any questions. Mad... Ver mais

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. Consultor financeiro
  3. Agência de seguros

Escrito pela empresa

We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

815 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(815)

441 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

True professionalism

Unfortunately I can’t remember the ladies name but she explained everything clear, understandable and explained all options I could could contact them with if I needed any future help. Very professional.

6 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Donna was very sympathetic and showed…

Donna was very sympathetic and showed amazing empathy. She was able to explain the steps in dealing with finances after the death of a loved one and was patient in answering all and any questions. Made a difficult phone call so much easier. Please pass on my thanks again to Donna

3 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service from start to finish. Malcolm on the team spoke with incredible compassion, patience, and understanding. They took the time to listen to the situation and explained everything clearly. Their kindness and genuine willingness to help made a real difference today. It's refreshing to receive such professional and caring customer service. Thank you for your outstanding support.

29 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Late Wife's Estate

I received a letter regarding my late Wife. I called the company aprehensive of what it was concerning. I spoke with a very nice Lady who appeared to be very knowledgeable and helped me reach a satisfactory outcome.
The Lady's manner was very calm and reassuring. She offered her condolences, which was nice and I appreciated it. I can't think what else to say, apart from, I would like to thank the Lady for being so nice and putting my mind at rest.

Thank you

27 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely lady

Lovely lady. But I am currently abroad and had to call her back BUT the phone number will not work on Viber.
I am dealing with my sons estate so need another telephone number / whatsapp/ email to discuss the problem please

26 de junho de 2026
Opinião espontânea
logótipo da Phillips & Cohen Associates (UK) Ltd.

Resposta da Phillips & Cohen Associates (UK) Ltd.

Good afternoon Ms Ford, please accept our condolences for the loss of your Son. Unfortunately there can be limitations on our freephone numbers when calling from abroad. Please use +44 (0)161 413 4894 instead or you can email us at support@phillips-cohen.co.uk. For your convenience, our offices are open the following UK times - 8am-8pm Monday to Thursday, until 5.30pm on a Friday and 9am-1pm on Saturdays. All the very best & we hope that you find all of our team to be equally lovely if you do call!

Classificada 5 em 5 estrelas

Extremely efficient

The gentleman I spoke to was very very efficient. Informative. Showed compassion. Answered my queries in a professional manner. Very good experience with them

24 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My experience

Both the agents I spoke to today were very kind and considerate of our loss. Especially the lady I spoke to secondly was very compassionate. sensitive matters as this need this kind of understanding and kindness and I would like you to personally thank the lady I spoke to.

24 de junho de 2026
Opinião espontânea

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