Due to some technical glitch my account balance was showing as zero and I had to make an urgent call to India. I knew that my balance cannot be zero as I had topped it off not that long ago. So, I sen... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
To make calls to India, I have been using it via a local number as well as the KeepCalling app without issues as the ones that I call do not have WhatApp, etc. Both options can call using stored Speed... Ver mais
While the service is ok the customer service is poor . I am confused about the difference between phone India vs keep calling . They are different sites but app says keep calling . My account I was to... Ver mais
A empresa respondeu
connection is not going thru even though I am entering the correct phone number in correct format. after few trials, the connection goes thru. I get the message saying that "entered invalid number" so... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre PhoneIndia.com
Escrito pela empresa
PhoneIndia.com is an international telecommunications website dedicated to Indian immigrants all over the world. PhoneIndia.com helps Indians keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, PhoneIndia.com has always successfully accomplished its mission: bringing people together regardless of their location.
For more info, visit:
For more info, visit:
We're here to help!
Escrito pela empresa
- 24/7 Customer Service
International Calling to India
100% Quality Guarantee | Pay less, talk more
We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.
- No hidden fees Pay only for the minutes you use. No hidden charges or other fees.
- 1 Minute Rounding You will be charged for your calls by 1 minute rounding.
- $5 Minimum Order Try Voice Credit for a low minimum order and enjoy long international calls.
Informações de contacto
4780 Ashford Dunwoody Rd, Suite A 236, 30338, Atlanta GA, Estados Unidos da América
- +1 678 528 0398
- customerservice@phoneindia.com
- phoneindia.com
4,0
Bom
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poor customer service
While the service is ok the customer service is poor . I am confused about the difference between phone India vs keep calling . They are different sites but app says keep calling . My account I was told is with phone India , not keep calling . When I asked the customer rep , he kept repeating they are different stores , not what the differences are . I know they are different stores . Why do we use that App , not the site ? Confusing where my account was.
18 de setembro de 2024
Resposta da PhoneIndia.com
Hello,
KeepCalling and PhoneIndia are different websites created under the same umbrella company. KeepCalling addresses international travelers, while PhoneIndia is especially dedicated to Indian expats. PhoneIndia uses the KeepCalling app. If you wish to use the KeepCalling website, you need to open a new account there.
Your PhoneIndia team
Worst service Liar and scamming people…
Worst service Liar and scamming people , don't use this useless scamming Website.
And you phoned India here is my account email address vikholland12@ gmail.com
You scammed and didn't refundy money I have all proofs and emails from you and go go for lawsuits soon
19 de setembro de 2024
Opinião espontânea
Resposta da PhoneIndia.com
Hello,
We're sorry to hear that your bank has yet to update the transaction on their side. We can assure you that the funds were released from our side on the same day the order was placed. Please note that since the order was canceled, the charge should no longer appear on your bank statement, and the funds should be back in your account. Please reach out to your bank for further assistance, as this delay may be on their side.
Your PhoneIndia team
Excellent clear voice
Excellent clear voice. Great for persons who live abroad and have an Indian telephone number. You can still maintain your contacts in India with Indian mobile number at a fraction of cost.
17 de setembro de 2024
To make calls to India phone numbers
To make calls to India, I have been using it via a local number as well as the KeepCalling app without issues as the ones that I call do not have WhatApp, etc. Both options can call using stored Speed Dial numbers. The per minute rate is good. Recharging the calling card online is easy and quick. When visiting India, use the KeepCalling app too for reaching India phone numbers as I myself do not have India phone number. Highly recommended.
11 de setembro de 2024
Professional
Ease of use in making calls, adding frequent numbers called, payment, and other ways.
11 de setembro de 2024
Easy to access my account
Easy to access my account. Instant refill of minutes. Clear connection.
6 de agosto de 2024
Excellent Quality Every Time!
8 de agosto de 2024
VERY GOOD SERVICE
2 de agosto de 2024
GREAT COMPANY
GREAT COMPANY! Clear calls and great prices. I recommend Phone India to all my friends and family members. Thanks Phone India!
1 de julho de 2024
Though I paid $5 for voice credit it is…
Though I paid $5 for voice credit it is not reflecting in my account Despite the complaint no remedy in the past two days
25 de junho de 2024
Resposta da PhoneIndia.com
Hello,
We checked your account and our agents made some changes to your settings, so now everything is working properly. Our Support Team will be in touch to make sure that everything is working well at your end too.
Your PhoneIndia team
Good rates, best I found on google
Good rates best found on google, don’t take some unreal unneeded fees. Straightforward, I used this website few times and will still be using it. Very good.
19 de junho de 2024
There is no direct custom contact…
I don't like that there is a no direct phone number to Contact a live representative to discuss the issues. Therefore, I would appreciate to have a direct communication line to talk with an agent to solve issues which lately I have. Please provide me a live agent number.
4 de junho de 2024
Resposta da PhoneIndia.com
Hello,
By clicking the Company Info tab on this page you can see all our phone numbers: https://phoneindia.com/contact
You can also fill in the contact form and one of our representatives will get back to you.
Your PhoneIndia team
Unable to make phone call most of the…
Unable to make phone call most of the time....
4 de junho de 2024
Resposta da PhoneIndia.com
Hello,
Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.
As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.
You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://phoneindia.com/access_numbers.
Your PhoneIndia team
Used keep calling couple of years
Used keep calling couple of years , But last four months not working properly.
3 de junho de 2024
Resposta da PhoneIndia.com
Hello,
Please take into account that the quality of the calls, when using the app, relies on your Wi-Fi or cellular data Internet connection and device settings as well.
For a more stable connection, you can try calling with a local access number available for your location (check with your local provider what would be the cost, if any, to dial it).
One of our Customer Support team members will contact you with more details.
Your PhoneIndia team
Been using it for more than 4 years
Been using it for more than 4 years. Very convenient, very reasonable and good connectivity
22 de abril de 2024
Easy & Clear connection
6 de abril de 2024
Mighty little useful app
Must have app for dialling non-WhatsApp and toll-free international numbers at a very reasonable rate - top-ups as low as £2 (₹200) which can provide up to 2-3 hours of call-time to UK, US and EU countries from India.
31 de março de 2024
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.