Phoolwala.com Opiniões 144

TrustScore: 2.5 em 5

2,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered at 0925 PM in the night yesterday, for morning delivery today. Siddharth not only took the order at such a late time, but also ensured fresh, well made and a beautiful bouquet was delive... Ver mais

Classificada 4 em 5 estrelas

How I impressed my brother? It was the birthday of my brother and I was stuck with professional commitments. As we all know how family and friends are important to us other than work, I ordered a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

One of my friend suggest me about Phoolwala.com for Flowers & Gift. I have seen the collection and contacted them. They give an opinion me for gifting flowers and gifts on my special day. It was outst... Ver mais

Classificada 1 em 5 estrelas

Garbage needs 0*....trustpilot should allow such rating for frauds and cheats. Order set of 4 flower pots from UK to be delivered to Navi Mumbai. The frauds took money, did not deliver anything, and l... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja outlet

Escrito pela empresa

Phoolwala.com is India’s leading online florist company, delivering fresh flower bouquets & baskets arrangements of various designs along with sweets, cakes, chocolates, soft toys and other gifts items on Birthday, Anniversary, Love N Romance, Get-Well Soon and on other important occasions worldwide. Phoolwala.com India Florist expertise in Same Day, Midnight & Fixed time Flowers & Gifts deliveries across India.


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

144 opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Birthday bouquet

I ordered a Birthday bouquet for my wife. They delivered as promise. Beautiful arrangement and great service. Will definitely call them again.

24 de novembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Flowers were delivered .There was no…

Flowers were delivered .There was no card no name of sender the party whom I sent had no idea who sent them They only came to know when I called them. This was in the city of Hyderabad India.
my order number
PW184667 dated Nov 21st 2023
Amar Reddy email

23 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Cake

This is really helpful.... I ordered for chocolate cake and they delivered it in given time and the cake was amazing....... I would like to Suggest you to order from Here....., there customer service is amazing 💌

7 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I have not received my order and trying…

I have not received my order and trying to call for refund my amount but they are not picking up the call and not refund my amount. Fraud website never order from this phoolwala.com

23 de outubro de 2023
Opinião espontânea
logótipo da Phoolwala.com

Resposta da Phoolwala.com

Dear Customer,
We sincerely apologize for any inconvenience you've experienced. To assist you better, could you please provide us with your order number? Once we have this information, we will promptly investigate the issue and provide you with the necessary details.
Thank you for your cooperation.
Best regards,
Support Team
Phoolwala.com
+91-9873356937

Classificada 1 em 5 estrelas

Worst worst

The owner/customer service provider is so pathetically rude. They don't deliver in the selected time slot. Upon calling them, they blatantly deny to adhere to the timings. According to the person I talked to with my issue, we are supposed to call and place order as the website has issues with the slots.

18 de outubro de 2023
Opinião espontânea
logótipo da Phoolwala.com

Resposta da Phoolwala.com

Hi,
Thanks for writing your feedback about Phoolwala.com.
Please share the order number to check and update your the status.
Regards,
Phoolwala.com
Customer Supprt team
Call/Whatsapp: +91-9873356937

Classificada 1 em 5 estrelas

Horrible

Disgusting behaviour of the owner or whoever’s number is been provided .. Took the order and never got delivered and now to refund the amount, the person had stopped answering calls ..

10 de outubro de 2023
Opinião espontânea
logótipo da Phoolwala.com

Resposta da Phoolwala.com

Dear Bharath,
Thanks for writing your feedback about Phoolwala.com.
Please share the order number to check and update your the status.
Regards,
Phoolwala.com
Customer Support team
Call/Whatsapp: +91-9873356937

Classificada 1 em 5 estrelas

Terrible Experience

Terrible Experience - Phoolwala.com Failed to Refund My Money for rs 1300 and neither placing my order

I recently had the misfortune of dealing with Phoolwala.com, and I must say it was a deeply frustrating and disappointing experience. I placed an order with them and, unfortunately, had to cancel it due to unforeseen circumstances. That's when my ordeal began.

Phoolwala.com took my money without hesitation, but when it came to refunding it, they displayed a shocking lack of integrity and customer service. It has been an agonizing wait, and I have yet to see a single penny returned to my account.

Their customer support is abysmal. I attempted to contact them multiple times through emails and their helpline, but all my efforts were met with indifference and silence. It's as if they vanished into thin air once they had my money securely in their hands.

I understand that sometimes issues may arise, and companies may have valid reasons for delays, but the complete absence of communication and transparency in this case is inexcusable. I was left completely in the dark, with no idea when, or even if, I would ever see my money again.

This experience with Phoolwala.com has left me deeply dissatisfied and frustrated. Their lack of accountability and customer service is beyond disappointing. It's clear that their business practices are not customer-centric, and I would strongly advise against dealing with them, especially if you value your hard-earned money and expect even the most basic level of customer care.

In conclusion, my interaction with Phoolwala.com has been nothing short of a nightmare. They took my money and have failed to refund it, leaving me feeling cheated and deceived. I urge anyone considering their services to think twice and explore more reputable and trustworthy options. Order no PW182086 -Delivery Reschedule Acknowledgement

16 de outubro de 2023
Opinião espontânea
logótipo da Phoolwala.com

Resposta da Phoolwala.com

Dear Suraj,
Thanks for writing your feedback about Phoolwala.com.
At Phoolwala, we refund all such orders which not delivered due to any reason.
Please share the order number to check and update your the status.
Regards,
Phoolwala.com
Customer Support Team
Call/Whatsapp: +91-9873356937

Classificada 1 em 5 estrelas

I ordered flower bouquet and rasmalai…

I ordered flower bouquet and rasmalai cake from Hyderabad branch and transferred the money to Shidhartha Gautam Goswami Hyderabad the fraud guy. Delayed order with no bouquet and a cake with no rasmalai in it. He was lecturing me about
his authentic service and that he doesn't do cheap business and when I called again and again for the delivery he switched off his phone. And the important thing is he covered it with a lie that cake was 1kg that's why he can't refund but it was a half kg cake. Liar . Fraud . Spoiled costumers day. They don't care about someones special day . Cheats.I'm complaining in consumer forum for sure. Can't allow guys like Shidhartha to fool out of people. Phoolwala.com worst service. Not trustable at all
I uploaded the images of what rasmalai cake she showed me to send and what actually delivered
And there was no bouquet and chocolates

11 de outubro de 2023
Opinião espontânea
logótipo da Phoolwala.com

Resposta da Phoolwala.com

Dear Jayshree,
Thanks for writing your feedback about Phoolwala.com.
Please share the order number to check and update your the status.
Regards,
Phoolwala.com
Customer Support Team
Call/Whatsapp: +91-9873356937

Classificada 1 em 5 estrelas

Phoolwala.com shouldn’t be trusted and…

Phoolwala.com shouldn’t be trusted and website is fake. They’re using automated generated emails. The website is well maintained and looks like it is genuine, but it is not. I’ve been charge around ₹5000. I think the website should be blocked and police complaint should be filed on this guys so other person wouldn’t be affected. I’m going to give the police complaint today .all the best.

21 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Payment taken, no service

The payment went through, no confirmation order and the person in question has not received anything. They say you can contact them through Whatsapp, no answer, no one has even received or read the message. Am contacting card provider to stop the payment.

19 de maio de 2023
Opinião espontânea
logótipo da Phoolwala.com

Resposta da Phoolwala.com

Dear Zen Cat,
Thanks for writing your feedback about Phoolwala.com.
At Phoolwala, we refund all such orders which were not delivered due to any reason.
Please share the order number to check and update your the status.
Regards,
Phoolwala.com
Customer Support Team
Call/Whatsapp: +91-9873356937

Classificada 1 em 5 estrelas

I would give it a zero star

I would give it a zero star. They never delivered the product and kept ignoring all my calls. There is no refund or anything. Thieves. Take your money elsewhere.

14 de maio de 2023
Opinião espontânea
logótipo da Phoolwala.com

Resposta da Phoolwala.com

Dear Iti Purohit,
Thanks for writing your feedback about Phoolwala.com.
At Phoolwala, we refund all not delivered orders due to any reason.
Please share the order number to check and update your the status.
Regards,
Phoolwala.com
Customer Support Team
Call/Whatsapp: +91-9873356937

Classificada 1 em 5 estrelas

Fraudulent website. Thieves

Fraudulent website. The order was cancelled, but it has been more than a month and they still have not refunded my money. The order tracker does not show any orders. The phone numbers mentioned on the website do not work. I requested call back multiple times but no one has contacted me yet.

I was able to connect get the number of an employee who said that they will refund me in 3-4 days, but it's been 3 weeks but no refund was made. my number has also been blocked now.

8 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

It's a gang of online scam &…

It's a gang of online scam & fraudsters, never order from them, they will cheat ur money & then disappear. I strongly recommend filing police complain against these cheats

6 de dezembro de 2022
Opinião espontânea
logótipo da Phoolwala.com

Resposta da Phoolwala.com

Dear Tanay Thakur,
Thanks for writing your feedback about Phoolwala.com.
Please share the order number to check and update your the status.
Regards,
Phoolwala.com
Customer Support Team
Call/Whatsapp: +91-9873356937

Classificada 1 em 5 estrelas

Unreliable and disappointing service... dont buy here and get cheated

I made an order for a boquet of lilly for Rs.1400 for the dad's 75th birthday .But they delivered 5 roses poked on a thermacol base , most of the thermocol was seen outside . This is unreliable and very unfair service . Please dont buy here . I saw the google reviews and made the purchase despite of so many other options . But this is cheating .

14 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Online Scam

Never order anything from this site. If you are an NRI !! They will take your money , they will not deliver your item, they never answer phone calls and basically they screw you up.. This is a Scam.
Then why there are positive reviewers !!! Company's like this one use there own people to write reviews .. When you order an item only you understand there true face.

27 de outubro de 2021
Opinião espontânea
logótipo da Phoolwala.com

Resposta da Phoolwala.com

Dear Aradhya,
Thanks for writing your feedback about Phoolwala.com.
Please share the order number to check and update your the status.
Regards,
Phoolwala.com
Customer Support Team
Call/Whatsapp: +91-9873356937

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