Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Same as everyone one else. Between here and the sister site for custom frames spent approx. €160 on frames over a month ago. Tried to contact multiple times no response. Trying to get my money back.

Classificada 1 em 5 estrelas

Ordered two frames from this company last Thursday before 1 pm . (Website claims 72 hr delivery working days if ordered before 1pm) . It’s now been 120 working hours and I haven’t even received a con... Ver mais

Classificada 5 em 5 estrelas

Fantastic service from Morgan at Picture frames.ie. His team always goes above and beyond to ensure that my orders are delivered on time, in perfect condition and at a reasonable cost. I wouldn’t hesi... Ver mais

Classificada 1 em 5 estrelas

I can't believe this guy is still going, but moreover I can't believe I only looked him up on Trustpilot now. Total scammer. You can't still be blaming Brexit for delays, that's such a load of rubbi... Ver mais

A empresa respondeu

Informações sobre a empresa


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

44 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 12% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Scam - stay away

Same as everyone one else. Between here and the sister site for custom frames spent approx. €160 on frames over a month ago. Tried to contact multiple times no response. Trying to get my money back.

22 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

Same listings and contact numbers as framedwallart website probably a scam website

19 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered 2 picture frames.

I ordered 2 picture frames.. nearly 2 weeks later and no word from them not even a confirmation email. I phoned twice but no answer. I've open a dispute with PayPal to get my money back

31 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid this business

Ordered a 70*100 frame, received emails and a call to assure me frame was ready to be sent and to pay. No sign of the frame weeks later, they don't answer emails or calls. Had to raise a dispute with PayPal to get my money back.

11 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT USE THIS COMPANY!!!!!!

Ordered nearly 200eur worth of frames. Got a phone call from Morgan to say one was out of stock and if I'd be happy to replace with another colour. Then a few days later an email came through to say all of them were out of stock but would be with me 2-3 days time.
I've sent numerous emails and tried to call him on both numbers to get my money back and radio silence.
An absolute crook so please DO NOT USE THEM!!!!!!!!!

14 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

avoid !

Ordered two frames from this company last Thursday before 1 pm . (Website claims 72 hr delivery working days if ordered before 1pm) . It’s now been 120 working hours and I haven’t even received a confirmation email nor update . I have emailed twice and also phoned only to get a voicemail. I’ve opened a dispute with my bank & will update my review if issue is resolved .

20 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I had a similar experience to others…

I had a similar experience to others mentioned here. After placing my order and receiving a confirmation, there was radio silence. I tried calling several times and emailed to ask for an update, but never received a response. After checking Trustpilot and seeing other reviews, I realised I wasn’t alone. Thankfully, I had paid through PayPal and was able to get a refund.

14 de julho de 2025
Opinião espontânea
logótipo da Pictureframes

Resposta da Pictureframes

hi Sofia, I sent you an email that the frame would be out of stock for a while and offered a refund. I received no reply. As soon as I saw your paypal restriction. I immediately gave you a refund. I apolgise for the inconvenience but you must not have seen the first email. Kind Regards, Morgan

Classificada 5 em 5 estrelas

Excellent quality.

I have purchased both standard and custom frames from here. Really pleased with the order - frames were of excellent quality. Customer service was exemplary as well, will definitely be using again for any more framing needs.

30 de outubro de 2024
Classificada 5 em 5 estrelas

Excellent Picture Frame Supplier

Excellent Picture Frame Supplier. I purchase in excess of 100 frames for an annual corporate event. I have been purchsing these frames from Pictureframes.ie for the last 6 years. I find them entirely trustworthy and they provide an excellent service. Five Stars from me.

22 de outubro de 2024
Classificada 5 em 5 estrelas

First choice for frames

Pictureframes.ie is my first choice for frames. The selection is diverse, and the quality is impressive. I've purchased many times, and the service has always been reliable!

6 de setembro de 2024
Classificada 5 em 5 estrelas

Pictureframes.ie - Fantastic service

Fantastic service from Morgan at Picture frames.ie. His team always goes above and beyond to ensure that my orders are delivered on time, in perfect condition and at a reasonable cost. I wouldn’t hesitate in ordering from pictureframes.ie in the future. Their wide selection of ready-made frames is the best out there, and their bespoke frame designs are fantastic too. Bill Sweeney Photography.

12 de junho de 2024
Classificada 5 em 5 estrelas

Great service

I found picture frames to be an excellent supplier and from start to finish their service and product were exceptional. Atlantic print have use pictutreframes.ie on numerous occasions and never have had any problems.

17 de julho de 2024
Classificada 5 em 5 estrelas

I would highly recommend…

I would highly recommend pictureframes.ie. After numerous emails discussing my framing options, I felt completely supported throughout the process. The custom frames match my artwork and are of the highest quality . I found Morgan to be very pleasant and helpful. In my opinion the best picture framing company around.

13 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Can't rely on delivery or communication. Stay away

Having to join the people who wished I'd checked the reviews first. It's been 1 month since I ordered. No delivery. 3 emails and multiple failed phone calls that get through to answering machine telling you to email. Zero replies. Asking for a refund but I don't know if I'll get it. Sad. Tried to support an irish business. All they had to do was answer an email or pick up a phone.

27 de abril de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

I wish I had read these reviews before ordering...

I wish I had read these reviews before I ordered from this place. Thankfully it was only €25 that I spent and not the hundreds of Euros seen in other reviews.

Ordered 2 fairly small frames 10 days ago and no sign of them being delivered. These weren't bespoke frames, either, just standard, off-the-shelf sizes. Contacted them a few days ago and no response. I guess I could call on the phone and be verbally abused like so many others have but it's Friday and I don't need the stress. At least I'm now prepared for them to not EVER be delivered, judging by some of the other reviews, so I'll be pleasantly surprised when/if they ever do get to me.

The review is 3 Stars purely for the fact that there IS a chance that what I ordered will get to me at some point, maybe, who knows.

12 de abril de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais