Super quick response to a return query. Very helpful when liaising between myself and the company where the item was purchased through, if it wasn’t for a pigsback customer service rep I would never h... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My first time using this company. I bought an emperor size mattress - not a commonly available size so I was very pleased to find it on pigsback, at a really good price. Very pleased with the produ... Ver mais
A empresa respondeu
Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the... Ver mais
A empresa respondeu
I have been dealing with pigsback for several years now & I have to say they are one of the most helpful companies, always there to help & advise & ready to sort out any issues. They take responsibil... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Since 2000 Pigsback.com has been the destination marketplace for Ireland's best offers in premium short breaks, dining, beauty, golf, leisure and goods. We work with Ireland's best hotels, hospitality and leisure merchants who have been selling exclusive offers through Pigsback.com for nearly 20 years. Pigsback.com also operates a marketplace for goods (delivered to your door) in its Gifts & Shopping category, where approved merchants offer our members thousands of great value trending deals. At Pigsback.com, we pride ourselves on our service culture, encapsulated in our 5-Point Promise. Whenever a merchant or offer isn't living up to what was promised, we're there to intervene with merchants on behalf of members. We employ just over 18 people in our HQ in Dublin, with representatives around the country.
Informações de contacto
151, The Masonry Suite 201/202, 156 Thomas St, Dublin 8, , D08 PY5E, Dublin, Irlanda
- helpdesk@pigsback.com
- pigsback.com
4,4
Excelente
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super quick response to a return query
Super quick response to a return query. Very helpful when liaising between myself and the company where the item was purchased through, if it wasn’t for a pigsback customer service rep I would never have received a reply as DM logistics are a disgrace. Pigsback we’re Super efficient and resolved my query with ease and without hassle. Would 100% recommend. I have always shopped here without any issues products and services are amazing. Would recommend.
22 de maio de 2023
Opinião espontânea
Resposta da Pigsback
Hi Aisling,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
Courtney sorted my problem in a…
Courtney sorted my problem in a professional and orderly manner, would use them again in a heartbeat
12 de maio de 2023
Opinião espontânea
Resposta da Pigsback
Hi Joanna,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
Solution.
They replied to my query promptly.
They told me a step by step solution to my query and it worked perfectly.
27 de abril de 2023
Opinião espontânea
Resposta da Pigsback
Hi Mary,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
Excellent service provided
Excellent service provided. There was nothing they could do regarding my query as I did not read the small print but they pointed that out in a timely manner and was not waiting long at all for a response
25 de abril de 2023
Opinião espontânea
Resposta da Pigsback
Hi Deirdre,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
Hotel Booking / Change Dates
I needed to change my dates and customer service was excellent
22 de abril de 2023
Opinião espontânea
Resposta da Pigsback
Hi Liz,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
I had a few issues regarding my email &…
I had a few issues regarding my email & a hotel booking but it was all sorted in no time from the help team & happy to deal with again.
13 de abril de 2023
Opinião espontânea
Resposta da Pigsback
Hi Derek.
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
Courtney the manager was absolutely…
Courtney the manager was absolutely wonderful and so helpful
5 de abril de 2023
Opinião espontânea
Resposta da Pigsback
Hi Declan.
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
Very professional and prompt service
Very professional and prompt service. Courtney was courteous and the advice given was excellent.
30 de março de 2023
Opinião espontânea
Resposta da Pigsback
Hi Tom,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
I had an issue with a voucher and it…
I had an issue with a voucher and it was sorted out immediately by Rose-Ann. A great service and a brilliant company to purchase great deals from. Courtney is also excellent to deal with.
27 de março de 2023
Opinião espontânea
Resposta da Pigsback
Hi Seamus,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
I had an issue with a voucher that I…
I had an issue with a voucher that I hadn’t used ( 100 % my fault ). Thanks to Courtney, who not only resolved the issue promptly but also kindly extended the voucher. Great service and customer care. Well done.
15 de março de 2023
Opinião espontânea
Resposta da Pigsback
Hi Emmett,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Pigsback were delayed sending me on my…
Pigsback were delayed sending me on my items , but when they did arrive , pigsback gifted items to me which was so good of them, I really appreciated it. Many thanks again.
1 de março de 2023
Opinião espontânea
Resposta da Pigsback
Hi Barbara,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
The efficiency of the response
14 de março de 2023
Opinião espontânea
Resposta da Pigsback
Hi Kathleen.
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
Helped by Courtney.
Helped by Courtney.. always so very helpful, pleasant and everything dealt with really quickly, professionally and politeness!
Really happy with the service
Stella
13 de março de 2023
Opinião espontânea
Resposta da Pigsback
Hi Stella,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
WE HAD A QUESTION ABOUT OUR BOOKING
WE HAD A QUESTION ABOUT OUR BOOKING, THEY CAME BACK TO US AND WERE HELPFUL, WE HAVE USED PIGS BACK BEFORE AND HAVE FOUND THE DEALS AND THE WAY THEY DESCRIBE THEM ACCURATE, WE WOULD NOT HESITATE TO RECCOMEND, WE SHALL BE USING THEM AGAIN SOON, THANK YOU ALL AT PIGS BACK.
5 de março de 2023
Opinião espontânea
Resposta da Pigsback
Hi Barbara,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
Brilliant service
Brilliant service, fast, personal and efficient. Thanks a million again pigsback.
1 de março de 2023
Opinião espontânea
Resposta da Pigsback
Hi John,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
Prompt excellent Customer Service
Prompt excellent Customer Service. Very efficient.
Love booking hotel breaks with Pigsback as they always offer great value for money. Courtney is always a pleasure to deal with.
26 de fevereiro de 2023
Opinião espontânea
Resposta da Pigsback
Hi Marie,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
Very satisfying customer
Speedy response to my query followed by 100% resolution to my issue.
17 de fevereiro de 2023
Opinião espontânea
Resposta da Pigsback
Hi Noeleen,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
Terrible Customer Service
Absolutely no customer service no contact number trying to contact using the email address and no reply.
I have been trying to book my hotel stay for tonight as my voucher expires 28th Feb. Availability was showing and suddenly the chosen dates were unavailable however when I contacted the hotel they have numerous rooms available for tonight for this offer despite me not being able to book it through the pigsback link. This makes absolutely no sense to me while there are rooms available very typical you no longer can book despite rooms being available. I can't even use my voucher and will end up repurchasing. Still waiting to hear back absolutely ridiculous service. Dont purchase!!
27 de fevereiro de 2023
Opinião espontânea
Resposta da Pigsback
Hi Gillian,
Thank you for taking the time to leave a review.
i am very sorry you have been unable to book for tonight
Unfortunately, there is a cut off time for same day bookings. I am very sorry you have been affected by this. We can see you emailed us today at 11am. Please note our team requires up to 48 hours to respond to emails.
Kind Regards
Pigsback.com Team.
Food was delicious
Food was delicious. Hotel is beautiful and the staff
were very good and pleasant
25 de fevereiro de 2023
Opinião espontânea
Resposta da Pigsback
Hi Helen,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
Excellent service from Courtney
Courtney always provides an excellent service. She responds promptly and is very friendly and efficient. A very impressive customer service experience, unlike many other companies.
22 de fevereiro de 2023
Opinião espontânea
Resposta da Pigsback
Hi Siobhan,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.