Pikl Insurance Opiniões 

433
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Just renewed my policy with Lauren who couldn't have been more helpful. The important points were covered, queries answered and all in next to no time. Great, professional and friendly service!

A empresa respondeu

Classificada 5 em 5 estrelas

Keith from Pikl contacted me after I completed the details online. He was excellent; friendly, patient and really helpful. He gave me time to think everything through, called me back as promised, and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was looking for 'host insurance' for a property that we let out via Airbnb. The premium quoted from the existing broker was 70% higher than previous years for no apparent reason. I therefore spen... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de seguros

Escrito pela empresa

Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

433 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(433)

25 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

New expeience

This is the first time I have done this sort of thing on-line . the first lady i spoke to was lovely and Max the gentleman who dealt with my policy whilst i was on line was so very helpful and patient. thank you all so much.

1 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Good experience with Pikl

Good experience purchasing second home buildings and contents insurance from Pikl. Specialist cover seems perfect for my requirements.

16 de junho de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi Sue,

Glad to hear you had a positive experience with us! Thank you for taking the time to leave us a review. We appreciate your valuable feedback.

Kind regards,

Wesley

Classificada 5 em 5 estrelas

I received a call back from a courteous…

I received a call back from a courteous and patient adviser. I found the online booking easy. The documentation is clear.

14 de junho de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi Sandra,

Thank you for taking the time to leave us a review! We greatly appreciate your valuable feedback!

Kind regards,

Wesley

Classificada 5 em 5 estrelas

Easy Peasy! After contacting a number of insurance…

After contacting a number of insurance companies and not finding the niche cover I wanted, I found the customer advisor for this company very helpful. It was very simple to get the cover I needed and I have ticked another job off my list!

9 de junho de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi Adrienne,

Great to hear you had a positive experience with us, we appreciate your valuable feedback!

Kind regards,

Wesley

Classificada 5 em 5 estrelas

Excellent customer service from all…

Excellent customer service from all members of staff I talked too. Very quick phone response - no waiting time to get through. Staff explained things well and were very friendly and helpful in ensuring I purchased the right service.

3 de junho de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi Fiona,

Thank you for taking the time to leave us a review! We are happy to hear of your positive experience with us, and appreciate your valuable feedback!

Kind regards,

Wesley

Classificada 5 em 5 estrelas

easy input .no nonsense .

easy input .quick and smple

2 de junho de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi Geoff,

Thank you for taking the time to leave us a review :) we appreciate your feedback

Kind regards,

Wesley

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Even though was not able to get first time on phone someone called me back as promised the next day and got me the BEST deal. Very happy with service and would highly recommend.

27 de maio de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi Kristen,

Thank you for taking the time to leave a review! we appreciate your valuable feedback.

Kind regards,

Wes

Classificada 5 em 5 estrelas

very straightforward purchase to…

very straightforward purchase to protect occasional hosting insurance

27 de maio de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi Dawn,

Thank you for taking the time to leave us a review, we appreciate your valuable feedback!

Kind regards,

Wesley

Classificada 5 em 5 estrelas

Easy !

Easy, reasonable prices, pretty good all in all.

20 de maio de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi Martin,

Thank you for taking the time to leave a review! We appreciate your feedback.

Kind regards,

Wes

Classificada 5 em 5 estrelas

Great level of cover for Hosts & Properties Owners

Max took the time to reply to each question via email, and Rebecca called me back to wrap up the policies and process the payment promptly.
Pikl seems to be the new disruptor in the insurance sector for short-term rentals such as Airbnb & hosting, just like Starling, to the new digital banking sector.
The level of cover is high in general, and hosts can also decide to purchase the property Host package for £99/year to top up their existing insurance.

19 de maio de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi Rodolph,

Great to hear of your positive experience with us! We appreciate your valuable feedback and you taking the time to leave us a review!

Kind regards,

Wes

Classificada 5 em 5 estrelas

very easy and straight forward unlike…

very easy and straight forward unlike most insurance for short letting!

17 de maio de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi Hugo,

Thank you for taking the time to leave us a review, we appreciate your feedback.

Kind regards,

Wes

Classificada 5 em 5 estrelas

Pikl understands....

Pikl seem to understand the needs of customers who want insurance for their Holiday Lets

8 de maio de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi Tony,

Thanks for taking the time to leave a review we appreciate your feedback!

Kind regards,

Wes

Classificada 1 em 5 estrelas

Incompetent or fraud racket?

I was planning to Air B&B my house for a short while and stumbled across Piki. I signed up for house and contents insurance with the add on for Air B&B. Price and cover were similar to what I usually pay. I signed up to pay monthly. I normally pay up front for the year.
I had to cancel the add on for Air B&B as my circumstances altered. I received a prompt refund from Piki.
I was then informed I couldn’t pay monthly. Fine, not a problem. However, it meant I looked elsewhere and found an alternative policy that better meets my needs as my policy doesn’t run out for another week.
I notified Piki and was informed I would be refunded. I then received an email requesting full bank card details including my cvc number!!! And that is absolutely not ok. This company are either incompetent or running a fraud racket.

7 de maio de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Thanks for your comments. We’d like to reassure you that we take things like this seriously and it’s not our process to request card details by email. This has been addressed internally and a member of our team will contact you shortly. Thanks for being a Pikl customer and feel free to reach out to us if you need us to help you further.

Classificada 5 em 5 estrelas

Just want I needed

Just want I needed. Host insurance to cover a one bedroom B&B. Easy to get the quote and complete purchase online. Highly recommended.

4 de maio de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi David,

Thanks for taking the time to leave a review, we appreciate your feedback!

Kind regards,

Wesley

Classificada 5 em 5 estrelas

Great service

Great service from Joel, ours enquiry was definitely not a "out of the box" policy and his help was much appreciated! He made several phone calls and came up with some alternatives for us to choose from. I would recommend trying Pikl

4 de maio de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi Ian,

Thanks for taking the time to leave a review, we appreciate your valuable feedback!

Kind regards,

Wesley

Classificada 5 em 5 estrelas

Had to call during the quote process…

Had to call during the quote process and spoke with Joel but all queries answered and a good price. Overall great service.

27 de abril de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi David,

Thank you for your valuable feedback, we appreciate you taking the time to leave us a review :)

Kind regards,

Wesley

Classificada 5 em 5 estrelas

A stress-free process

Simple, straightforward and sensibly priced cover. There was no small print - it was all spelt out very clearly in the actual document.

22 de abril de 2022
Opinião espontânea
logótipo da Pikl Insurance

Resposta da Pikl Insurance

Hi,

Thanks for taking the time to leave a review we appreciate your valuable feedback.

Kind regards,

Wesley

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