Just renewed my policy with Lauren who couldn't have been more helpful. The important points were covered, queries answered and all in next to no time. Great, professional and friendly service!
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Just renewed my policy with Lauren who couldn't have been more helpful. The important points were covered, queries answered and all in next to no time. Great, professional and friendly service!
A empresa respondeu
Keith from Pikl contacted me after I completed the details online. He was excellent; friendly, patient and really helpful. He gave me time to think everything through, called me back as promised, and... Ver mais
A empresa respondeu
Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Ver mais
A empresa respondeu
I was looking for 'host insurance' for a property that we let out via Airbnb. The premium quoted from the existing broker was 70% higher than previous years for no apparent reason. I therefore spen... Ver mais
A empresa respondeu
Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!
Suite B, 2nd Floor , The Atrium, St Georges Street, , NR3 1AB, Norwich, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This is the first time I have done this sort of thing on-line . the first lady i spoke to was lovely and Max the gentleman who dealt with my policy whilst i was on line was so very helpful and patient. thank you all so much.
Good experience purchasing second home buildings and contents insurance from Pikl. Specialist cover seems perfect for my requirements.

Resposta da Pikl Insurance
I received a call back from a courteous and patient adviser. I found the online booking easy. The documentation is clear.

Resposta da Pikl Insurance
After contacting a number of insurance companies and not finding the niche cover I wanted, I found the customer advisor for this company very helpful. It was very simple to get the cover I needed and I have ticked another job off my list!

Resposta da Pikl Insurance
Excellent customer service from all members of staff I talked too. Very quick phone response - no waiting time to get through. Staff explained things well and were very friendly and helpful in ensuring I purchased the right service.

Resposta da Pikl Insurance

Resposta da Pikl Insurance
Excellent service. Even though was not able to get first time on phone someone called me back as promised the next day and got me the BEST deal. Very happy with service and would highly recommend.

Resposta da Pikl Insurance
very straightforward purchase to protect occasional hosting insurance

Resposta da Pikl Insurance

Resposta da Pikl Insurance
Max took the time to reply to each question via email, and Rebecca called me back to wrap up the policies and process the payment promptly.
Pikl seems to be the new disruptor in the insurance sector for short-term rentals such as Airbnb & hosting, just like Starling, to the new digital banking sector.
The level of cover is high in general, and hosts can also decide to purchase the property Host package for £99/year to top up their existing insurance.

Resposta da Pikl Insurance
Quick and simple to apply for hosting insurance.

Resposta da Pikl Insurance
very easy and straight forward unlike most insurance for short letting!

Resposta da Pikl Insurance
Pikl seem to understand the needs of customers who want insurance for their Holiday Lets

Resposta da Pikl Insurance
I was planning to Air B&B my house for a short while and stumbled across Piki. I signed up for house and contents insurance with the add on for Air B&B. Price and cover were similar to what I usually pay. I signed up to pay monthly. I normally pay up front for the year.
I had to cancel the add on for Air B&B as my circumstances altered. I received a prompt refund from Piki.
I was then informed I couldn’t pay monthly. Fine, not a problem. However, it meant I looked elsewhere and found an alternative policy that better meets my needs as my policy doesn’t run out for another week.
I notified Piki and was informed I would be refunded. I then received an email requesting full bank card details including my cvc number!!! And that is absolutely not ok. This company are either incompetent or running a fraud racket.

Resposta da Pikl Insurance
Just want I needed. Host insurance to cover a one bedroom B&B. Easy to get the quote and complete purchase online. Highly recommended.

Resposta da Pikl Insurance
Great service from Joel, ours enquiry was definitely not a "out of the box" policy and his help was much appreciated! He made several phone calls and came up with some alternatives for us to choose from. I would recommend trying Pikl

Resposta da Pikl Insurance
Had to call during the quote process and spoke with Joel but all queries answered and a good price. Overall great service.

Resposta da Pikl Insurance
Simple, straightforward and sensibly priced cover. There was no small print - it was all spelt out very clearly in the actual document.

Resposta da Pikl Insurance
Really straightforward and reasonable quote. Recommended for Airbnb

Resposta da Pikl Insurance
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.