PiktochartOpiniões 

221
TrustScore: 4.5 em 5

4,5

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have enjoyed using Piktochart for school this past year. I had not planned to renew my subscription due to not needing it anymore and was charged for another year when it automatically renewed accor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I needed to come up with an infographic, and realized that Piktochart already allows AI-generated infographic where I can specify the topic, or via my original content - and AI will handle the res... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Piktochart is a really easy-to-use tool. I really love the fact that I can create a wide variety of designs, from images, brochures, presentations, to videos powered by AI... Also the tool saved me a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been using Piktochart for a while now, mostly for infographics and presentations and the templates are what got me hooked. They're built for content heavy work and they actually hold up once... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de software

Escrito pela empresa

Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

221 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(221)

105 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I have enjoyed using Piktochart for…

I have enjoyed using Piktochart for school this past year. I had not planned to renew my subscription due to not needing it anymore and was charged for another year when it automatically renewed according to the agreement. I had forgotten to cancel! I immediately contacted them, and their team was amazing in helping me find a solution!

23 de junho de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Hello, Katie! Thank you for taking the time to leave your feedback with us and glad to hear that the team helped to find a solution!

Classificada 5 em 5 estrelas

réponse rapide et compétente

réponse rapide et compétente
Equipe réactive à ma demande qui m'a trouvé une solution formidable

12 de junho de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Merci beaucoup pour votre aimable avis, Melani ! Nous sommes ravis d'apprendre que notre équipe a pu vous répondre rapidement et vous aider à trouver une solution qui vous convient.

Merci d'avoir choisi Piktochart. N'hésitez pas à nous contacter si nous pouvons vous aider davantage à l'avenir :)

Classificada 5 em 5 estrelas

Efficient and easy-to-use

Efficient and easy-to-use

3 de junho de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Hi Eliza, thank you for sharing your review ! We're glad to hear that you find Piktochart efficient and easy to use. 😊

Classificada 5 em 5 estrelas

Great design tool that keeps on giving!

There are a lot of design tools out there. Piktochart's a really good tool if you need to create something long-form, like a report or presentation. It came clutch when I needed to make a slide deck for a new job interview. Templates were great. The AI tools are awesome too. Used the free plan for a few months but recently upgraded.

Got the company to expense a business account after they saw the improved visuals I made in recent months. Core tool is great! And customer support is extremely helpful too.

10 de março de 2026
Opinião espontânea
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Resposta da Piktochart

Thank you so much for taking the time to share your feedback, Vincent! We appreciate you.

Classificada 5 em 5 estrelas

A lifesaver for anyone who is creative-challenged!

I needed to come up with an infographic, and realized that Piktochart already allows AI-generated infographic where I can specify the topic, or via my original content - and AI will handle the rest!

That's so convenient as I'm definitely creative-challenged - it's always hard to spice up something nice visually.

Also, if I need to add specific graphics - I can also ask Piktochart to generate that for me. No more endless browsing and searching for stock photos!

7 de maio de 2026
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Resposta da Piktochart

Thank you so much for taking the time to share your feedback, Usamah! We appreciate you.

Classificada 5 em 5 estrelas

Great customer service experience!

My son did a Piktochart project for school, not realizing there was a 7 day trial period. He turned in his assignment the way the teacher asked him to and then she realized there was an issue with the turn in and asked him to turn it in again. When he went to do so, the trial expired and he could not access his project. I emailed the support team at Piktograph and they took care of the issue right away. They were very responsive on email and as a result, my son was able to turn in his project for a grade on time. Thank you Piktograph!

6 de maio de 2026
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Resposta da Piktochart

Hi Lori, thank you so much for taking the time to share this!

We're really glad our support team could step in quickly and get your son back into his project before the deadline.

We hope the assignment went well — and that your son enjoyed creating with Piktochart! 😊

Classificada 4 em 5 estrelas

Overall Good Experience!

Piktochart was easy to use and had a variety of templates! My only concern is that I do not feel it was clear enough that there is a 7 day free trial and that after it is up you will lose access to your content. However, the support team was friendly and responded very promptly and helped me out.

30 de abril de 2026
Opinião espontânea
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Resposta da Piktochart

Hi Brianna,

Thank you so much for your feedback—we’re really glad to hear you found Piktochart easy to use and enjoyed the templates 😊

We appreciate your note about the 7-day free access and understand how that could have been clearer. We’re continuously working to improve how we communicate this to avoid any confusion.

Glad our support team could help you out quickly! If there’s anything else we can assist with, feel free to reach out anytime!

Classificada 5 em 5 estrelas

Piktochart is a really easy-to-use tool…

Piktochart is a really easy-to-use tool. I really love the fact that I can create a wide variety of designs, from images, brochures, presentations, to videos powered by AI... Also the tool saved me a lot of time.
I would high recommend the tool to someone who's really looking forward to creating visuals, without the need for a designer.

29 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Hi Georges,

Thank you so much for your kind words—we’re really glad to hear Piktochart has been easy to use and helpful in saving you time! 😊

It’s great to know you’re enjoying the variety of formats and our AI-powered features. That’s exactly what we aim for—making it simple for anyone to create impactful visuals without needing design experience.

We truly appreciate your recommendation, and if there’s ever anything we can do to support you further, we’re always here to help!

Classificada 5 em 5 estrelas

One Platform for Consistent Visual Content

Piktochart replaced several separate tools for our team. We now create infographics, documents, presentations, social graphics, and print materials from one platform. This consolidation has helped us save money and keep our visual content more consistent.

29 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Hi S.N,

Thank you so much for sharing this—we’re really glad to hear Piktochart has been able to replace multiple tools for your team! 😊

It’s great to know the platform is helping you create a wide range of visuals while keeping everything consistent and cost-effective. That’s exactly what we aim to support.

We truly appreciate your feedback, and if there’s anything more we can do for your team, we’re always here to help!

Classificada 5 em 5 estrelas

The team is always great with response…

The team is always great with response time and eager to help where they can. A lost art in today's we got your money so we're indifferent now era.

28 de abril de 2026
Opinião espontânea
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Resposta da Piktochart

We appreciate your kind words, Sean! Always glad to help!

Classificada 5 em 5 estrelas

Piktochart AI Tools review

I really like the AI tools feature, it helps me with editing my photos like removing background and erasing unwanted objects

9 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Thank you for your review! Glad to hear that you liked the AI tools feature!

Classificada 5 em 5 estrelas

I've been using Piktochart for a while…

I've been using Piktochart for a while now, mostly for infographics and presentations and the templates are what got me hooked. They're built for content heavy work and they actually hold up once you start filling them in. I barely start from scratch anymore.

also the AI features are what keep me coming back though. You just paste in some text or upload a doc and it spits out a layout in seconds🤯 and the image editor and AI modifier are also pretty handy for fine-tuning the generated images without jumping to another tool. You'll still need to tweak things, but that's kind of expected with any AI tool.

One thing I didn't expect was how good their support is. Every time I've reached out they've been quick and actually helpful

1 de julho de 2025
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Thank you for the lovely review, Saketh! We're glad to hear that you found Pikto AI features are helpful for you!

Classificada 5 em 5 estrelas

User-friendly and AI integration

Clean, user-friendly interface that’s easy to navigate. AI integration works smoothly and improves efficiency.

27 de abril de 2026
Opinião espontânea
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Resposta da Piktochart

Thank you for sharing your thoughts with us, Peggy!

Classificada 5 em 5 estrelas

There was a mishap and I lost all of my…

There was a mishap and I lost all of my work that I took days on for a final project in college, and they made accommodations to get my account back so I could download my work again. I would have failed the class if they didn’t do that. I am very grateful you all have such a great team!!

22 de abril de 2026
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Resposta da Piktochart

Thank you so much for sharing this — we're really glad we could help! We hope the rest of your project went smoothly, and good luck with your studies! 🎓

Classificada 5 em 5 estrelas

The support helped my students and me

The support helped my students and me. So far, this website demonstrates care and listens to its consumers.

21 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Hi Charlette, thank you for taking the time to share a review and we appreciate your kind words! Let us know if you need anything else :)

Classificada 4 em 5 estrelas

Great Customer Services

Had issues at first with the site but the Customers Services were incredibly prompt and kind. Helped me out and came up with a solution. I am going to leave 4 stars for the initial issues I had with it but if I could just rate the customer experience I would give it 5.

20 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Hi Olli,

Thank you for taking the time to share your experience—we’re really sorry to hear how frustrating this has been for you. It’s definitely not the experience we want for our users.

We understand your concerns around limitations, performance issues, and the output quality. This isn’t the intended workflow, and we’d really like to take a closer look at what’s happening on your account—particularly the loading issues, crashes, and AI credit usage.

There may be ways we can help improve the output or troubleshoot the performance issues you’re facing. If you’re open to it, could you please reach out to us at support@piktochart.com with your account details? Our team would be more than happy to assist and work through this with you.

We truly appreciate your feedback—it helps us improve—and we’d really like the chance to turn this experience around for you.

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