I have enjoyed using Piktochart for school this past year. I had not planned to renew my subscription due to not needing it anymore and was charged for another year when it automatically renewed accor... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I have enjoyed using Piktochart for school this past year. I had not planned to renew my subscription due to not needing it anymore and was charged for another year when it automatically renewed accor... Ver mais
A empresa respondeu
I needed to come up with an infographic, and realized that Piktochart already allows AI-generated infographic where I can specify the topic, or via my original content - and AI will handle the res... Ver mais
A empresa respondeu
Piktochart is a really easy-to-use tool. I really love the fact that I can create a wide variety of designs, from images, brochures, presentations, to videos powered by AI... Also the tool saved me a... Ver mais
A empresa respondeu
I've been using Piktochart for a while now, mostly for infographics and presentations and the templates are what got me hooked. They're built for content heavy work and they actually hold up once... Ver mais
A empresa respondeu
Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.
1-21-01, Suntech @ Penang Cybercity (1817) Lintang Mayang Pasir 3, 11950, Bayan Baru, Malásia
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I just love how nice the employees were when i lost my project. and they gave me more time for free and they were very generous and understanding. i love this company.

Resposta da Piktochart
When I had trouble accessing my account for a project, they were sure to go out of their way to help. Although it was a little difficult at first, they did help it what I needed. My advice is don’t be afraid to ask for help!

Resposta da Piktochart
I really enjoy using Piktochart to create various types of content. Piktochart works well for making reports, presentations, and social media graphics. The Piktochart interface is user-friendly, and the templates are great. I can create professional-looking designs with Piktochart, even though I don’t know much about design.
I used to rely on Canva all the time, but now I primarily use Piktochart for this kind of work.
Piktochart is my main choice for this.
The support team at Piktochart is very friendly. They respond quickly when I need assistance.
The free version of Piktochart has some limitations. Still, I'm satisfied with it. Piktochart is a good option for anyone who wants to create visual content quickly and easily.

Resposta da Piktochart
I love Piktochart! It’s simple to use, and their support team is super friendly, helpful, and quick to respond.

Resposta da Piktochart
Piktochart is super easy to use and makes creating professional visuals really fast. Their support team is also very helpful! I highly recommend it!

Resposta da Piktochart
Excellent Customer Service, Fast responses, and App is very easy to navigate, My wife can use it from school works!

Resposta da Piktochart
Great experience! Helps me a lot in working School presentations and infographics for our school programs. Easy to navigate, and good looking ready made templates.

Resposta da Piktochart
customer support has been so quick in giving me a solution to my issue. the platform is also very easy to use and was able to test out the AI tool! good experience so far

Resposta da Piktochart
companies have glitches, and for the first time ever the download feature wasn't working. I reached out for support and Lamita said it was a system error. When I explained I had a deadline to get the creative out, she downloaded and emailed to me. Now THAT IS WHITE GLOVE Customer service.

Resposta da Piktochart

Resposta da Piktochart
I have been using Piktochart for more than 10 years, and it has consistently been an excellent tool. What I particularly appreciate is how the platform keeps evolving — they continuously improve features and regularly integrate new functionalities. The recent AI features, in particular, are very practical and genuinely useful in day-to-day work.
However, what truly sets Piktochart apart is their outstanding customer service. Whenever something is unclear or goes wrong, their team responds quickly and effectively.
A recent example says it all: I accidentally selected a business environment while I am a solo user, which resulted in an unexpected charge of nearly €700. As soon as I contacted them, they immediately understood it was a mistake and refunded the full amount without any hassle.
That level of trust, understanding, and responsiveness is rare — and it reflects the true quality of the organization.

Resposta da Piktochart
Easy to use and produced a quality pamphlet rather than paying an advertising or printing firm to make one. We are a small company that doesn't need something complex or expensive to inform community members about our company and what we are working on.

Resposta da Piktochart
The Piktochart team is always very responsive to questions, concerns and any issue that you need help on!

Resposta da Piktochart
I had an issue with an assignment recently and the staff at Piktochart identified the issue and totally saved the day. The customer service I received today was genuine and absolutely stellar. Thank you so much!
I only wanted to use it to make an infographic for my school assignment. They did not make the policy clear that after the 7-day free trial, everything including the visual created is deleted. The price for me as a student is just too expensive to afford for. To clarify, my studies do not require me to frequently do up things like infographics or banners. While they did say that they sent emails to remind to subscribe, i was completely unaware that my work would be deleted.

Resposta da Piktochart
Piktochart is an excellent tool to handle various documents resulting in a high value output. Take the required training to understand how the tool works and you'll find that it is one of the best tool in the market for its purpose.
I feel like it is a very silly policy that the website deletes your projects if you run out of free trial time and you'll have to purchase a new plan for them to use a one time recovery on your account. the only this review has 3 stars is because of how fast the support responded to my questions and how to fix it.
Pagué con tarjeta virtual o recargable los 0,10€. Dejé la tarjeta sin saldo e intentaron al día siguiente cargar 49,90€ que naturalmente fueron rechazados.
Mi consejo es pagar siempre a estos sitios con Visa recargable.
Son peligrosos.
I would like to express my sincere appreciation to the Piktochart Support Team for the excellent assistance I received. They were incredibly responsive, patient, and professional in helping me regain access to my account. The guidance provided was clear, efficient, and made the entire process stress-free. It’s truly reassuring to know that such a supportive and knowledgeable team is behind the platform. Thank you for resolving my issue so promptly!

Resposta da Piktochart
Piktochart always comes to the party. No matter what the problem, they go above and beyond. They are truly superstars.
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