PiktochartOpiniões 

221
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have enjoyed using Piktochart for school this past year. I had not planned to renew my subscription due to not needing it anymore and was charged for another year when it automatically renewed accor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I needed to come up with an infographic, and realized that Piktochart already allows AI-generated infographic where I can specify the topic, or via my original content - and AI will handle the res... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Piktochart is a really easy-to-use tool. I really love the fact that I can create a wide variety of designs, from images, brochures, presentations, to videos powered by AI... Also the tool saved me a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been using Piktochart for a while now, mostly for infographics and presentations and the templates are what got me hooked. They're built for content heavy work and they actually hold up once... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de software

Escrito pela empresa

Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

221 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(221)

105 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I just love how nice the employees were…

I just love how nice the employees were when i lost my project. and they gave me more time for free and they were very generous and understanding. i love this company.

17 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Thank you for your kind words, Elijah! Happy to hear that you're enjoying Piktochart!

Classificada 4 em 5 estrelas

When I had trouble accessing my account…

When I had trouble accessing my account for a project, they were sure to go out of their way to help. Although it was a little difficult at first, they did help it what I needed. My advice is don’t be afraid to ask for help!

17 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Hi Kayla,

Thank you so much for your kind words—we really appreciate you taking the time to share your experience! 😊

We’re glad we could help you get back on track with your project!

And we couldn’t agree more—never hesitate to reach out, we’re always here to help! 💙

Classificada 5 em 5 estrelas

Piktochart replaced Canva for me!

I really enjoy using Piktochart to create various types of content. Piktochart works well for making reports, presentations, and social media graphics. The Piktochart interface is user-friendly, and the templates are great. I can create professional-looking designs with Piktochart, even though I don’t know much about design.

I used to rely on Canva all the time, but now I primarily use Piktochart for this kind of work.

Piktochart is my main choice for this.

The support team at Piktochart is very friendly. They respond quickly when I need assistance.

The free version of Piktochart has some limitations. Still, I'm satisfied with it. Piktochart is a good option for anyone who wants to create visual content quickly and easily.

5 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Great to hear that you are enjoying Piktochart, Nabin!

Classificada 5 em 5 estrelas

I love Piktochart

I love Piktochart! It’s simple to use, and their support team is super friendly, helpful, and quick to respond.

15 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Appreciate your kind words, Rita!

Classificada 5 em 5 estrelas

Great Tool with Excellent Support

Piktochart is super easy to use and makes creating professional visuals really fast. Their support team is also very helpful! I highly recommend it!

15 de março de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Great to hear about your experience on Piktochart, Lamita! We appreciate your continued support. :)

Classificada 5 em 5 estrelas

Excellent Customer Service

Excellent Customer Service, Fast responses, and App is very easy to navigate, My wife can use it from school works!

15 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Great to hear that, Bryan! We appreciate your continued support :)

Classificada 5 em 5 estrelas

Great experience

Great experience! Helps me a lot in working School presentations and infographics for our school programs. Easy to navigate, and good looking ready made templates.

15 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Hi Rowelyn, that's great to hear! We appreciate you!

Classificada 5 em 5 estrelas

customer support has been so quick in…

customer support has been so quick in giving me a solution to my issue. the platform is also very easy to use and was able to test out the AI tool! good experience so far

2 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Great to hear that, Alyssa! We appreciate your continued support :)

Classificada 5 em 5 estrelas

Saved the day

companies have glitches, and for the first time ever the download feature wasn't working. I reached out for support and Lamita said it was a system error. When I explained I had a deadline to get the creative out, she downloaded and emailed to me. Now THAT IS WHITE GLOVE Customer service.

1 de abril de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Thank you for your kind words, Grant! This made our day and appreciate your kind patience during the short glitch. 🥹

Classificada 5 em 5 estrelas

Excellent Software, Truly Outstanding Support

I have been using Piktochart for more than 10 years, and it has consistently been an excellent tool. What I particularly appreciate is how the platform keeps evolving — they continuously improve features and regularly integrate new functionalities. The recent AI features, in particular, are very practical and genuinely useful in day-to-day work.

However, what truly sets Piktochart apart is their outstanding customer service. Whenever something is unclear or goes wrong, their team responds quickly and effectively.

A recent example says it all: I accidentally selected a business environment while I am a solo user, which resulted in an unexpected charge of nearly €700. As soon as I contacted them, they immediately understood it was a mistake and refunded the full amount without any hassle.

That level of trust, understanding, and responsiveness is rare — and it reflects the true quality of the organization.

24 de março de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Thank you so much for your kind words! We appreciate you. Feel free to reach out to us any time you need help! 😊

Classificada 4 em 5 estrelas

Easy to use and produced a quality…

Easy to use and produced a quality pamphlet rather than paying an advertising or printing firm to make one. We are a small company that doesn't need something complex or expensive to inform community members about our company and what we are working on.

19 de março de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Hi Deborah, great that you managed to produce high quality pamphlet with Piktochart! We hope to see more!

Classificada 5 em 5 estrelas

Great Team at PIktochart!

The Piktochart team is always very responsive to questions, concerns and any issue that you need help on!

16 de março de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Thank you so much, Marilyn! We appreciate you. Feel free to reach out to us any time you need help!

Classificada 5 em 5 estrelas

Piktochart saved the day!

I had an issue with an assignment recently and the staff at Piktochart identified the issue and totally saved the day. The customer service I received today was genuine and absolutely stellar. Thank you so much!

17 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Shocking

I only wanted to use it to make an infographic for my school assignment. They did not make the policy clear that after the 7-day free trial, everything including the visual created is deleted. The price for me as a student is just too expensive to afford for. To clarify, my studies do not require me to frequently do up things like infographics or banners. While they did say that they sent emails to remind to subscribe, i was completely unaware that my work would be deleted.

20 de fevereiro de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Hi Tristin,

Thank you for sharing your experience—we’re really sorry for the confusion and understand how frustrating this must have been.

Just to clarify, if a workspace isn’t upgraded after the trial, the visuals are not deleted but locked, which means they can be accessed again once the account is upgraded. That said, we completely understand how this may not have been clear and how that could feel concerning.

We’d really like to help you regain access to your work. Could you share your email address with us? We’ll take a closer look and see what we can do for you.

Thanks again for your feedback—it truly helps us improve 💙

Classificada 3 em 5 estrelas

silly policy, fast help

I feel like it is a very silly policy that the website deletes your projects if you run out of free trial time and you'll have to purchase a new plan for them to use a one time recovery on your account. the only this review has 3 stars is because of how fast the support responded to my questions and how to fix it.

18 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Pagué con tarjeta virtual o recargable…

Pagué con tarjeta virtual o recargable los 0,10€. Dejé la tarjeta sin saldo e intentaron al día siguiente cargar 49,90€ que naturalmente fueron rechazados.
Mi consejo es pagar siempre a estos sitios con Visa recargable.
Son peligrosos.

15 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Support and Outstanding Assistance from the Piktochart Team


I would like to express my sincere appreciation to the Piktochart Support Team for the excellent assistance I received. They were incredibly responsive, patient, and professional in helping me regain access to my account. The guidance provided was clear, efficient, and made the entire process stress-free. It’s truly reassuring to know that such a supportive and knowledgeable team is behind the platform. Thank you for resolving my issue so promptly!

10 de fevereiro de 2026
Opinião espontânea
logótipo da Piktochart

Resposta da Piktochart

Hello, Jane! Thank you for your kind words and glad to hear that your issues were resolved immediately!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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