Ich hatte die ganz Zeit seit meiner Bestellung ein schlechtes Gefühl. Bezahlt vorab und überhaupt keine Versandinfos. Keine Antwort auf schriftliche Mailanfragen. Letztendlich kam die Bestellung an.... Ver mais
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i'm a host with three properties .The bookings have been strong and up until September payments have made to us, rarely on time. We havent received payments for September , November or December . loc... Ver mais
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This apartment in Applewood Mill Road was simply superb. So comfortable, close to so many Supermarkets like Tesco, Iceland and restaurants to eat like Pizza Hit , Doner kebab. The rooms were very clea... Ver mais
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We had a very pleasant stay at Ashbourne heights last weekend. Pillow partners have been great in providing necessary information along the way. We did incur an issue while staying there which was qui... Ver mais
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Informações sobre a empresa
- Alojamento com serviço
- Acomodação de férias
- Arrendamento de apartamentos de férias
- Empresa gestora de propriedades
- Agência de arrendamento de apartamentos a curto prazo
Escrito pela empresa
Pillow Partners are the UK's leading social impact short term rental company. We ensure every stay with us is linked to doing good for communities.
Informações de contacto
Centre of Excellence, 15 Durham Street, G41 1BS, Glasgow, Reino Unido
- 01292434654
- info@pillowpartners.co.uk
- pillowpartners.com
4,0
Bom
769 opiniões
Respondeu a 41% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent value for the money
Excellent value for the money. Nice location near the train station.
17 de novembro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Andy,
Thank your for taking the time to write your review! We are delighted to hear that you found our accommodation to be excellent value for the money. It's wonderful to know that you enjoyed your stay and that our location near the train station added to the convenience of your experience. We look forward to hosting you again!
Kind regards,
Kayla
Lovely apartment
Lovely apartment, well decorated and very cosy atmosphere!
17 de novembro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Amyalethea,
Thank you for your kind review! We are delighted that the apartment was lovely and cosy for you! We hope to host to you again!
Kind regards,
Kayla,
CX Team
Fantastic weekend in Largs
I’ve just had a fantastic weekend with friends at a Pillow Partners apartment in Largs. The accommodation was perfect - very well presented, clean, comfortable and lots of small details which made it exceptionally homely. We each raved about it, and will definitely be back. Thank you to the team x
17 de novembro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Fiona,
Thank you so much for your kind review We are thrilled to hear that the apartment was perfect for you and that it was well presented, clean and comfortable.
We are delighted that you and your friends enjoyed your stay and that you're considering coming back. We look forward to hosting to you again!
Kind regards,
Kayla,
CX Team
The Pillow Partners team were…
The Pillow Partners team were incredibly helpful in sourcing an available property when our original booking with another company became uninhabitable. The property we were offered was easy to access, clean and warm with beautiful views across to Bute and Cumbrae right from the front door. The property was well equipped with plenty of space for more than just the 3 adults in our group. The slight down side for us was the road noise at night but this was a minor inconvenience more than made up for by the spectacular sunrises and sunsets.
8 de novembro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Jo,
Thank you so much for taking the time to share your experience with Pillow Partners. We are delighted to hear that our team was able to assist you in finding an alternative property promptly when your original booking faced challenges.
It's fantastic to know that the property we offered met your expectations, providing easy access, cleanliness, warmth, and stunning views of Bute and Cumbrae. We appreciate your kind words regarding the spaciousness and well-equipped features of the property, ensuring a comfortable stay for your group.
Kind regards,
Kayla,
CX Team,
Pillow Partners
Perfect location in a suburb of London. Completely renovated. Extremely clean.
The studio was completely renovated and technically up to date. The location - outside London - was very well connected. Trains and buses run regularly. There are restaurants and pubs just opposite. It is a 1-room studio with a full kitchenette. The bathroom was very modern and very spacious. Everything was extremely clean. The apartment became nice and warm.
12 de novembro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Stefanie,
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay in our completely renovated studio located in the suburb of London.
It's wonderful to know that you found the studio technically up to date and appreciated the modern and spacious bathroom. Your kind words about the full kitchenette and the warmth of the apartment are much appreciated. Creating a cozy and convenient space for our guests is important to us, we are delighted that you loved the location also!
We hope to host to you again!
Kind regards,
Kayla,
CX Team
Beautiful, well equipped apartment.
The apartment is secure, spacious, tastefully decorated, and in a great location. It was well represented on the website, with everything we needed for a comfortable stay. We would have awarded it 5 stars, but for one issue; the area below a short flight of stairs where the smaller bedroom and the bathroom are situated is a cold spot, resulting in a bedroom which takes longer to warm up than the rest of the accommodation and a cold bathroom. We felt this could be remedied with a larger bathroom radiator. It was easy to gain access by following the instructions. We really enjoyed our stay.
10 de novembro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Jane,
Thank you for taking the time to share your feedback, and we're thrilled to hear that you found our apartment beautiful, well-equipped, and in a great location.
Your suggestion regarding the temperature in the smaller bedroom and bathroom is valuable, and we appreciate your constructive input. We apologise for any inconvenience caused by the cold spot, and we will certainly look into the possibility of installing a larger radiator to address this issue promptly.
We're pleased that you found the access instructions easy to follow and that you enjoyed your stay overall. We hope to host to you again!
Kind regards,
Kayla,
CX Team
Absolutely Brilliant and comfy
6 de novembro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Gabriel,
Thank you for your review! We are pleased that you had a brilliant stay and the property was comfortable for you! We look forward to hosting you in the future!
Kind regards,
Kayla,
CX Team,
Pillow Partners
Great experience!
6 de novembro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hello Ivano,
We are delighted that you had a great experience! We hope to host to you again!
Kind regards,
Kayla
CX Team
The pictures on booking.com are not right but the apartment is better
The pictures on booking.com are different from what the actual flat looks like as there has been some work done to give 2 double rooms, a room with two singles and a separate kitchen and lounge.
The flat was very tidy and warm.
3 de novembro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hello Mr Mc Kean,
We're thrilled to hear that you found our apartment even better than expected! It's fantastic that you appreciated the improvements, including the extra double room and separate kitchen and lounge. We always aim to enhance our guests' experience, and it's rewarding to know that we've succeeded in your case. we're delighted that you found the flat tidy and warm also.
Kind regards,
Kayla,
CX Team
Nice and cosy
We had a perfect stay. The apartment was very well located, nicely and fully equipped.
I highly recommend.
2 de novembro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hello Audrey,
Thank you for your feedback we are delighted that the apartment was nice and cosy for your stay! We are also pleased that you had everything you needed! We hope to host to you in the future!
Kind regards,
Kayla,
CX Team
Satisfaction
The apartment is very quiet and located in a strategic area, between supermarkets and the station. Very comfortable and well furnished.
1 de novembro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Dan,
Thank you for sharing your experience with us. We're delighted to hear that you were satisfied with your stay in our apartment.
It's great to know that you found the apartment quiet and conveniently located in a strategic area, making it easy to access supermarkets and the station.
Kind regards,
Kayla,
CX Team,
Pillow Partners
One week
We spend one week in this pleasant Apartment. The interior was very good. We felt very comfortable and domestic. Thank you
30 de outubro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hello Bettina,
Thank you for taking the time to share your experience. We're delighted to hear that you spent a pleasant week in our apartment and found the interior to be of very good quality.
Your comfort and feeling at home are important to us, and we're thrilled to know that you felt comfortable and domestic during your stay.
Kind regards,
Kayla
CX Team
Good value stay if you do not need luxury.
Good communication up to and during the stay. We were a large group and the house fully met our needs. There were faults such as an uneven kitchen floor, curtains in living room held up by string for example but for us the house had character and our enjoyment was not affected.
25 de outubro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hello Peter,
Thank you for taking the time to leave your feedback about your recent stay. We're glad to hear that you found your stay to be a good value, and we appreciate your honest comments.
We're pleased that our communication met your expectations, and we're always here to assist our guests. It's great to know that the house fully met your needs, even though there were some imperfections. Your understanding of these issues and appreciation of the house's character mean a lot to us.
We take your feedback seriously and will certainly look into addressing the issues you mentioned to enhance the overall experience for future guests.
Kind regards,
Kayla,
CX Team
Lovely spacious 2-bedroom apartment…
Lovely spacious 2-bedroom apartment with views towards the golf course and a short walk to the beach and high street. Comfortable beds, modern bathrooms and kitchen. I would definitely recommend this apartment.
28 de outubro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Patricia,
Thank you for taking the time to share your experience with us. We're delighted to hear that you had a wonderful stay at our spacious 2-bedroom apartment and that you found it to be both comfortable and well-equipped.
The views of the golf course, proximity to the beach, and the high street are indeed some of the highlights of our location, and we're thrilled that you enjoyed them.
Kind regards,
Kayla,
CX Team
What a place!!
What a place!!! Such attention to detail, some really lovely touches like leaving some treats! The cottage is just beautiful...I want to live there permanently! Definitely be coming back!!
26 de outubro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Sarah,
Thank you for your enthusiastic review! We're thrilled to hear that you were so delighted with your stay and that you found our cottage to be a place that captivated your heart.
We believe that attention to detail and those little extra touches can make a stay truly memorable, and it's wonderful to know that you appreciated them, including the treats we left for you.
We hope to host to you again!
Kind regards,
Kayla,
CX Team
Lovely cottage
Perfect place for us to come home to after a long day at Alton Towers and less than 5 minutes down the road. We'll equipped for cooking breakfast in the morning and The Bulls Head pub just up the road had great service, friendly staff and delicious food.
23 de outubro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hello Tee,
Thank you for sharing your experience with us. We're delighted to hear that our lovely cottage served as the perfect retreat for you after a fun-filled day at Alton Towers. The convenience of being just a short distance away from the park is a definite plus.
It's great to know that you found the cottage well-equipped for your needs, allowing you to start your day with a hearty breakfast. The positive feedback about The Bulls Head pub nearby is much appreciated, and we're pleased to hear that you had a great dining experience there.
Kind regards,
Kayla,
CX Team
This apartment in Applewood Mill Road…
This apartment in Applewood Mill Road was simply superb. So comfortable, close to so many Supermarkets like Tesco, Iceland and restaurants to eat like Pizza Hit , Doner kebab. The rooms were very clean , very comfortable and beautiful for a family or few friends. There is a kitchen too which made it so easy for us to re-heat in the oven , warm up drinks in the microwave, keep food and milk in the fridge. Everything was just perfect 👍🏻 . Lovely place to stay in London Gatwick , crawley.
24 de outubro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hello Sujata,
Thank you for your wonderful feedback about your recent stay at our Mill Road Apartment. We are thrilled to hear that you had a superb experience and found our accommodation to be comfortable, convenient, and well-located.
It's great to know that you appreciated the proximity to supermarkets and restaurants, making your stay even more convenient. We take pride in maintaining clean, comfortable, and beautiful rooms to ensure a pleasant stay for families and friends.
Your positive comments about the kitchen and its amenities are much appreciated. We aim to provide a home away from home experience, and it's clear that our facilities met your needs perfectly.
We hope to have the pleasure of hosting you again in the future!
Kind regards,
Kayla,
CX Team
Great apartment set in a residential…
Great apartment set in a residential area with shared grounds and entrance.Clean and modern with good facilities.
Ready for a bit of a touch up and maintenance in places but nothing off putting. Instructions on access weren’t very clear at first as the info link didn’t work.
Would definitely stay here again next time I’m over this way ! Thank you
20 de outubro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Paul,
Thank you for taking the time to share your feedback about your recent stay at our apartment. We're delighted to hear that you enjoyed your visit and appreciated the setting in the residential area with shared grounds and entrance.
We appreciate your comments about the cleanliness, modernity, and the good facilities of the apartment. Your input is important to us, and we take your feedback seriously.
We will certainly address the maintenance issues to ensure the property remains in top condition. We apologise about the instruction issues and we will look into this. We hope to host to you again!
Kind regards,
Kayla,
CX Team
An exceptionally clean and comfortable…
An exceptionally clean and comfortable apartment centrally located . We spent a week at 3c Marshalls Lane and couldn’t have been happier with all the dealings we had with Pillow Partners from booking to checking out .
14 de outubro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Chrisanne,
We are truly delighted to receive such a positive review from you! It's wonderful to hear that you found our apartment exceptionally clean and comfortable during your week-long stay. Our aim is to provide our guests with a memorable and comfortable experience, and it's great to see that we succeeded.
Your kind words about your experience with Pillow Partners, from booking to checking out, are much appreciated. Your satisfaction is our utmost priority, and we're thrilled that we were able to meet your expectations.
Kind regards,
Kayla,
CX Team
Very nice house and serviceminded hosts.
14 de outubro de 2023
Opinião espontânea
Resposta da Pillow Partners
Hi Helle,
Thank you for your kind words and positive feedback! We're delighted to hear that you found our house to your liking and that our hosts provided you with service that met your expectations. Ensuring our guests have a pleasant and comfortable experience is always our goal, and it's great to see that we succeeded during your stay.
Kind regards,
Kayla,
CX Team
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