Pinkcolada Opiniões 

246
•
TrustScore: 1.5 em 5

1,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

SCAM. It has been 2 months and my order never arrived. DO NOT ORDER!!! I AM REPORTING THEM - WILL FILE LEGAL COMPLAINTS.

Classificada 1 em 5 estrelas

Product itself seems like decent quality however it’s quite expensive and sizing is super off. I read a lot of reviews before purchasing. I’m a standard size M/au10 and ordered XL. Website states free... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I placed an order on March 6, 2024. My credit card was charged, however i never recieved a tracking number or my items. I have reached out via Email, Instagram Dm, and the Shop app i used to purchase.... Ver mais

Classificada 1 em 5 estrelas

Placed an order 2 weeks ago shipping was meant to be 3-6 days and have had no update or tracking provided. Reached out via email and through the website and have had no response. Terrible customer ser... Ver mais

Informações sobre a empresa

  1. Loja de fatos de banho
  2. também em
  3. Loja de moda feminina
  4. Loja de roupa
  5. Loja de roupas de praia

Escrito pela empresa

Pinkcolada is Australia's Go-to online Bikini store! Shop a wide range of gorgeous bikinis, swimwear and bathers. Browse our range of high waisted bikinis, one piece swimsuits, plus size bikinis & more!


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

246 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,3

Todas as opiniões

(246)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service
Very helpful when an item was out of stock they communicated straight away and were able to fix the issue and still have it sent out to me over night

22 de dezembro de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

I got sent the wrong bottom colour

I got sent the wrong bottom colour, quality seems good but the cheeky bottom is not very comfortable, as soon as you move one size gets way too cheeky! The top is minimal coverage although unordered the right size it’s not great for bigger breast. Love the red colour and feel of the fabric.

20 de dezembro de 2021
Classificada 5 em 5 estrelas

I am a self confessed bikini addict and…

I am a self confessed bikini addict and Pink Colada bikinis are by far my favorite. I have almost every pattern. They have excellent quality, hold their colour and the cut is perfect. I feel like I have enough coverage while still being a little cheeky and always get asked where I got my bikini when I wear them. Check their size chart to make sure you get the perfect fit. I am a size 8 and take a M.

8 de dezembro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Although I ended up canceling my order…

Although I ended up canceling my order (customs was too costly), their customer service was great! The girls responded to my inquiries in a timely, friendly and professional manner, and were able to process the refund based on my circumstances. Pinkcolada also gave me a discount for next time I'm able to order. I was eyeing these pieces for months, and finally found a good sale, however, unable to get it at this time. Look forward to purchasing a few items in the future.

1 de dezembro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Very flattering

Really happy with swimmers! The bottoms I got Maldives they are perfect cheek ratio! I have wide, high hips and find bottoms really difficult to get that are flattering. These are flattering!!! They don’t dig in at the sides like most do and are very comfortable! The midnight teal colour is so rich too!
The top I purchased the tropez style - also very flattering and I love that the top straps are adjustable. They are however very thin so not as supportive as I’d like! I did find myself adjusting the top while wearing them and I can imagine the swimming in surf might be a challenge.

I was nervous for delivery after reading some old reviews but it was all very timely and as expected! Thank you!

30 de novembro de 2021
Classificada 5 em 5 estrelas

Great material and a nice fit!

Received my order of 2 bikinis. The material is great and fit was correct. The padding is rather thick, but I removed these. I'd been looking for a red bikini and the colour is vibrant, just how youd want it. Would definitely buy from Pinkcolada again! Shipping did take a while, but I live remote and expected it.

28 de novembro de 2021
Classificada 5 em 5 estrelas

Great products

Love my new bikini set. The teal colour is so beautiful. The sizing is accurate and they fit well. Great customer service too!

22 de novembro de 2021
Classificada 5 em 5 estrelas

Will shop again!

I had issues with some purchases about 12 months ago and vowed not to buy from here again. However 12 months on I was sent a voucher to shop with them again as an apology for my troubles last time. They have really picked up their game with customer service. I always loved the quality of their bikinis but the service previously let me down. They have really turned things around and I would definitely shop with them again!

7 de novembro de 2021
logótipo da Pinkcolada

Resposta da Pinkcolada

Hi Imogen! Thank you so much for your wonderful feedback and we will continue to do our best to be able to provide excellent service. Have a great day!

Classificada 5 em 5 estrelas

fits well

fits well
very flattering

6 de novembro de 2021
logótipo da Pinkcolada

Resposta da Pinkcolada

Hi Rebecca, Thank you for your awesome feedback. We will do our best to make more amazing bikinis! Have a great day!

Classificada 5 em 5 estrelas

Best customer service and support

Amazing customer service and support. My purchase was delivered safely and fast.

30 de outubro de 2021
logótipo da Pinkcolada

Resposta da Pinkcolada

Hi Ariane! Thank you for your lovely feedback! We will do our best to provide an excellent customer service experience! Have a great day!

Classificada 2 em 5 estrelas

I purchased for Christmas 2020 & received 11months later

I purchased 3 items for Christmas 2020. After not receiving anything by the new year I followed up, only to receive 2 of the items with the other item now on back-order.

I had to follow up again in October 2021 & received the final item to my order 11months after it was placed.

I didn’t receive any compensation for the massive stuff around & have then been sent several emails just to review my experience.

The swimmers are nice but the whole experience was not worth it.

30 de outubro de 2021
logótipo da Pinkcolada

Resposta da Pinkcolada

Hi. Thank you for your feedback. We do apologize for the delays in our pre-order deliveries as our operations have been affected by the pandemic entirely. We have sent you a separate email and we will do our best to improve our services in the future. Have a lovely day!

Classificada 5 em 5 estrelas

Great customer service

Replied straight back and was able to tell me where my order was.

27 de outubro de 2021
logótipo da Pinkcolada

Resposta da Pinkcolada

Hi Chantelle! Thank you so much for your wonderful feedback and we will do our best to provide an excellent service always!
Have a great day!

Classificada 3 em 5 estrelas

Very happy, meets expections.

I offer a 3-star review because PinkColada met my expectations. Ordering and delivery was swift and efficient, price point was good for the quality received. Sizing was accurate-ish- I had to submit an exchange for a smaller size despite reading a number of reviews on the bikini top I ordered to try and determine my size. My exchange was processed efficiently and I was issued with a credit note to re-purchase the correct size despite requesting a size exchange (it was given as an option on the form). I am happy with my purchase but there was nothing particularly exceptional of note

27 de outubro de 2021
logótipo da Pinkcolada

Resposta da Pinkcolada

Hi Casey! Thank you for your feedback and this will help us improve our services and policies in the future. Please feel free to contact us anytime if you have further questions.

Classificada 1 em 5 estrelas

Delivery never arrived-I have since…

Delivery never arrived-I have since read many reviews online and it appears it is very common that this company takes your money and does not provide the goods.

26 de outubro de 2021
logótipo da Pinkcolada

Resposta da Pinkcolada

Hi Hilary! We sincerely apologize for the inconvenience this may have caused you. After checking your information, your shipping address has been updated as per your request and package is still currently in transit via DHL express. You can also get in touch with DHL directly to check on the current status. https://mydhl.express.dhl/us/en/tracking.html#/results?id=8207875863
Please feel free to contact us via our support channel if you need further assistance with your order and our support team will be happy to assist you! Thank you for your patience.

Classificada 5 em 5 estrelas

So after looking for awhile I finally…

So after looking for awhile I finally made my first order of 2 pairs of swimwear that I totally loved!! Once they arrived I was really happy but found that there was a bottom missing, I was abit annoyed about it. I contacted Pinkcolada and dealt with Katie she was so understanding and happy to help always emailing back and fixed the problem! I will definitely be purchasing more from this store and telling everyone about how great they are to deal with! Thank you Katie again you are a customer service superstar!! 😊

20 de outubro de 2021

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