Made shelves and breakfast bar for my flat as everything looks great. They helped make bespoke sizes for me and the tricky spaces in my old flat (nothing is standard sized) and it worked out much chea... Ver mais
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Leia as opiniões dos outros
The service I received from the company was fine. The problem occurred with delivery when the delivery company delivered my goods to the wrong address and I had to collect a large item from someone... Ver mais
Constant delays on delivery, even after speaking numerous times to their office. When the item finally arrived, it was shipped in pieces with no instructions. When I contacted the customer services t... Ver mais
Just ordered and fitted a quality brushed stainless steel stair rail from Pipe dream furniture. The rail came supplied with all the necessary fixings to complete the job and from the time of orderin... Ver mais
Informações sobre a empresa
Escrito pela empresa
Here at Pipe Dream Furniture we have a passion for creating bespoke pieces of furniture made from all sorts of pipe fittings, whether it is to become the new centrepiece for your room or a finishing touch we are here to provide a personal service to help you get exactly what you are looking for.
Informações de contacto
Britannia Works, DY5 2YX, Brierley Hill, Reino Unido
- 0121 828 4055
- sales@pipedreamfurniture.co.uk
- pipedreamfurniture.co.uk
3,9
Bom
719 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent product
Excellent product, fits perfectly in the house and have had lots of compliments on it!
2 de abril de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your wonderful review! We’re thrilled to hear the product fits perfectly and that it’s receiving so many compliments.
It’s fantastic to know you’re enjoying it in your home!
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I only got part of my order I contacted…
I only got part of my order I contacted the company and said I had paid for next day delivery there said it was not them it was the delivery coning from someone else and there had contacted the other party or tried and were waiting I don't know how that would help me there asked what there could do, Don't use them unless you want to pay for a service you will not get disappointed
1 de abril de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your feedback. We’d like to clarify the situation regarding your order. Both packages were prepared and collected by the courier on the same day for next-day delivery. While one package arrived as expected, the second was delayed.
As discussed, we have contacted the courier to resolve this and ensure your remaining package is delivered. At no point did we advise the item was coming from anywhere else, it has been with the courier throughout. We also asked what further steps you would like us to take while awaiting delivery confirmation.
Please don’t hesitate to reach out if you need any additional information or assistance. We greatly appreciate your patience and understanding.
Thank you again,
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First class service!
1 de abril de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your fantastic review! We’re delighted to hear you received first-class service and truly appreciate your kind words.
We look forward to helping you again in the future!
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Excellent product
Excellent product. The whole experience was brilliant. The customer support was very helpful and friendly throughout the process. The quality of the shelves exceeded my expectations and delivery was quick and efficient. Highly recommended!
30 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you so much for your glowing review! We’re thrilled to hear that the entire experience, from our customer support to the quality of the shelves and quick delivery, exceeded your expectations.
Your recommendation means a lot to us, and we’re delighted you’re so happy with your purchase!
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Really happy with our new shelves
Really happy with our new shelves. The quality appears great, the colour and finish were also great and the delivery was smooth and quick.
Our carpenter who fitted the shelves as part of a arch cabinet build commented on the quality and thickness of the wood.
30 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your fantastic review!
We’re delighted to hear you’re really happy with your new shelves and that the colour, finish, and delivery all met your expectations.
It’s especially great to hear your carpenter noticed the quality and thickness of the wood, feedback like that really makes our day. We hope your arch cabinet build looks stunning!
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Surprised this company has an average…
Surprised this company has an average of 3 stars… my experience was great with them.
I ordered a fairly large shelve (2m+). It arrived within 24 hours, perfect colour, easy easy installation, great service overall.
Thank you!!
12 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your wonderful review! We’re thrilled to hear your experience was so positive, from the fast delivery to the perfect colour and easy installation.
It’s always great to know our service is appreciated, and your feedback means a lot. We really value your support!
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Oak Handrail and Stainless Fittings
An excellent product let down by poor transport from FedEx sending conflicting emails about delivery info. Regarding the product it would be helpful if a pilot hole could be drilled as standard in the ends of the rails to help with centralising the plastic caps. Also the screws fixing the brackets to the handrail could have a smaller head and all screws could be stainless steel. This review might seem critical and is meant for you to consider, but overall I'm very pleased with the quality of the product.
19 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your detailed feedback. We’re glad to hear you’re pleased with the quality of your handrail.
We sincerely apologize for the delivery issues with FedEx and understand how frustrating conflicting emails can be. Your suggestions regarding pilot holes, screw heads, and using all stainless steel screws are very helpful, and we’ll certainly consider them for future improvements. We truly appreciate your thoughtful input and kind words despite the transport hiccup.
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Extremely pleased with our handrail
Extremely pleased with our handrail. Arrived within a couple of days and was packaged well. Chose to have the oil finish which I would recommend - it enhances the wood and saves the bother of varnishing yourself. Good quality item which enhances our hallway. 5 stars all the way.
13 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your fantastic review! We’re delighted to hear you’re extremely pleased with your handrail and that it arrived quickly and well packaged.
We’re glad you chose the oiled finish and found it enhances the wood while saving you time. It’s wonderful to know the handrail is adding both quality and style to your hallway.
5 stars all the way indeed!
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Defective items but company refused to help
I bought some shelf brackets that came damaged, with the powder coating peeling. I tried contacting the company multiple times to ask for a refund but all my communications were ignored. Eventually, I had to request help from my credit card company, who arranged a refund for me. I'm giving 2 stars rather than 1 star, to try to be fair to the company. The shelf brackets were solidly made and accurate to the advertised measurements, albeit the finish was a little rough. The range of products seems interesting so I might potentially have purchased other items. However, I don't have confidence in the company to deal with any issues that arise.
13 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your review, in order to resolve this matter with you we have contacted you to request more information, however, this has not been responded to.
If you would like to contact directly, we would be happy to help resolve this with you.
Many thanks
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Strong product and into the bargain good looking
Great product and good looking. If mounted correctly the shelving will withstand an earthquake!
19 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your fantastic review! We’re thrilled to hear you find the shelving both strong and good looking.
We love your “earthquake-proof” endorsements. it’s great to know it’s built to last when installed correctly!
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Floating shelves
Floating shelves. 5 star product. What else need i say?
24 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your brilliant review! We’re delighted to hear you’re so happy with your floating shelves—5 stars say it all!
We really appreciate your support and hope they continue to look fantastic in your space.
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Loved the options that were available…
Loved the options that were available to us. We wanted some quality wood for a specific project and PDF didn't disappoint. Quality was great, delivery service fast, good all round experience.
24 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your fantastic review!
We’re thrilled to hear you found the options you needed and that the quality of our wood met your expectations.
It’s great to know the delivery was fast and that you had a positive overall experience. We really appreciate your kind words and support!
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Really good product with quick…
Really good product with quick delivery. However I ordered an oak stair rail with copper fixings. Baffled and slightly annoyed that they sent it with silver screws. Sometimes it’s attention to detail that counts.
24 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your feedback. We’re glad to hear you’re happy with the product quality and quick delivery.
We sincerely apologize for the oversight with the screws, attention to detail is very important, and we understand how frustrating this must have been. We’ll make sure to address this to prevent it from happening in the future and would be happy to resolve it for you if needed.
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Fabulous shelving
The web site is great and easy to navigate. Great range of products. All information needed clearly displayed.
Product arrived super quick and is fabulous thank you.
20 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your wonderful review! We’re so pleased to hear you found our website easy to navigate and enjoyed browsing our range of products.
It’s fantastic that your shelving arrived quickly and that you’re delighted with it. We really appreciate your kind words, thank you!
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I’m absolutely thrilled with my shelf
I’m absolutely thrilled with my shelf , very quick delivery and the comments I have had on it with visitors saying how beautiful it looks
24 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your fantastic review! We’re delighted to hear you’re thrilled with your shelf and that it arrived quickly.
It’s wonderful that your visitors are noticing and complimenting it too, that’s always such a nice feeling. We’re so glad it’s adding beauty to your space!
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Delighted with our new alcove shelf
Delighted with our new alcove shelf, exactly what we were looking for. Beautiful piece of oak with an interesting live edge so it really looks bespoke, fits perfectly and arrived quickly.
20 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your lovely review! We’re thrilled to hear your new alcove shelf is exactly what you were looking for.
It’s wonderful to know you appreciate the beautiful oak and unique live edge, it’s always great when a piece feels bespoke and fits perfectly. We’re glad it arrived quickly and hope it brings beauty and function to your space for years to come!
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Efficient ordering system
Efficient ordering system, arrived when promised. Only one small thing, Courier did not communicate their delivery slot on the day as promised.
18 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your review!
We’re glad to hear you found our ordering system efficient and that your order arrived on time.
We appreciate you letting us know about the courier communication issue and will take this on board to improve the delivery experience.
We hope you’re happy with your purchase overall!
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Just fitted new oak doors and decided…
Just fitted new oak doors and decided to change the handrail to match. Delivery was very quick, excellent communication throughout. Delighted with the quality and finish as they are a perfect match with the doors. I would certainly se again.
17 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you so much for your wonderful review!
We’re delighted to hear the handrail complements your new oak doors so perfectly.
It’s great to know that delivery was quick and our communication met your expectations. We truly appreciate your kind words and look forward to serving you again in the future!
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Solid bit of timber
Solid bit of timber, great windowsill. Needed it customising to fit my kitchen and they did it.
Very happy
11 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your fantastic review! We’re thrilled to hear that your windowsill fits perfectly after customization and that the timber met your expectations.
It’s great to know you’re very happy with the result, we take pride in making sure every piece works beautifully in your home.
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Nice solid good looking shelving
Good quality shelving, exactly what I ordered, arrived on time and now in use!
17 de março de 2026
Opinião espontânea
Resposta da Pipe Dream Furniture
Thank you for your great review! We’re so pleased to hear the shelving was exactly what you were expecting and that it arrived on time.
It’s fantastic to know it’s already in use and doing the job while looking good too! Thanks again for your feedback.
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