I am a goldsmith with a small jewelry business and the number of images that I send out for clipping to transparency is small, but Pixelz treats me as though I were a major client. Their work is impe... Ver mais
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They're outstanding, always delivering the best results I could hope for even when supplied with less than ideal images. Turnaround is usually very fast even without the pro plan. Absolutely worth the... Ver mais
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Plus side: the pixelz interface is super easy. Easy to set up the specifications. Quick response. Prices seems fair. Quality of work nice with one exception (see below). Down side: color matching in... Ver mais
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Absolutely lovely team, support and experience! From day 1 until today we have had the best customer experience that, I at least, have ever had. Miss Giang was always there when we needed! Kind an... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Pixelz is the retouching service powering e-commerce. Elevate your brand, bring products to market faster, and take back your time with Pixelz product image editing service. Try it for free today and see why 30,000+ brands and retailers have chosen Pixelz to edit over 30 Million images.
Informações de contacto
311 Fourth Avenue #517, 92101, San Diego, Estados Unidos da América
- +1-844-228-2853
- cs@pixelz.com
- pixelz.com
4,5
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent quality work and super fast!
10 de abril de 2019
Opinião espontânea
Resposta da Pixelz
Hi Nicholas,
That is what we are after! Offering industry-leading work, in a time frame that works for you!
Happy to know that we have been able to offer that to you!
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
Resposta da Pixelz
Hi Kurt,
Super to hear that we have been able to service your needs at a price point that works for you! We are always trying to make sure we can have the best possible offering at a reasonable price.
Thanks again for choosing to work with us!
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
Brilliant speedy service
Brilliant speedy service, highly recommended!
2 de abril de 2019
Opinião espontânea
Resposta da Pixelz
Hi Paula,
Delighted to hear that we have been able to offer you a quick and reliable service for you! That is one of our primary aims.
Thank you very much for choosing to work with us here at Pixelz.
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
I am new to e-commerce and posting…
I am new to e-commerce and posting quality photos is a must for me. The customer support is very good and their staff will connect and help you quickly. Important because I cannot make sound decisions without answers.
30 de março de 2019
Opinião espontânea
Resposta da Pixelz
Hi Connie,
Thank you very much for such high praise! I am really happy to hear that we have been able to help a newcomer to the e-commerce world as well! We are always trying to ensure our customers are well informed about how best to navigate photo post-production needs.
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
Resposta da Pixelz
Hi Guy,
What great feedback to receive! I am very happy to hear that we were able to offer you a great service and in a speedy manner.
Thank you very much for choosing to work with us here at Pixelz!
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
Very good quality photo editing
Very good quality photo editing and timely turnaround. Quite pleased and at a very reasonable cost. Much better than 5er!
20 de março de 2019
Opinião espontânea
Resposta da Pixelz
Hi Jonathan,
I am delighted to hear that you are so happy with both our editing services and turn around time. At Pixelz, we understand time to market and top-notch image editing is the backbone to a successful e-commerce business. And keeping the cost down won't hurt either!
Thanks again,
Ian Mitchell
Customer Success Integration Manager
It's a real blessing to have quality…
It's a real blessing to have quality photos and good service at an affordable price. Just started using Pixelz and plan to keep on.
15 de janeiro de 2019
Opinião espontânea
Resposta da Pixelz
Hi Donald,
Thank you so much for such kind words! I am delighted to hear we have been able to offer you a great service at the right price! It is what we are aiming for after all!
Looking forward to growing the partnership in the future.
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
Desktop? Ipad?
First, everything looks amazing! The only problem is that I can't find a source to get help. So I'm using this review section to find an answer. Can ipad pro be used with this software? Or does it have to be a desktop computer?
9 de janeiro de 2019
Opinião espontânea
Resposta da Pixelz
Hi Lindsay,
Really happy to hear that you are happy with our services!
In regards to your question at hand, you are able to use our services on both a desktop computer or on an Ipad Pro.
We have our knowledge base that you are more than welcome to check out at https://support.pixelz.com/hc/en-us
Additionally, you can reach out to our support team at cs@pixelz.com and they would be delighted to assist!
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
Resposta da Pixelz
Hi Emma,
Thank you very much for letting us know that you are happy with the results!
We are always striving for the best possible results, in the quickest amount of time.
Happy Editing ahead!
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
Pixelz was fast
Pixelz was fast, really easy to use, and my images turned out perfectly!
8 de dezembro de 2018
Opinião espontânea
Resposta da Pixelz
Hi LYT,
Thank you very much for such super feedback!
We understand the need for our customers to increase their time to marketing, and taking away the worry around getting on point product photography!
Happy to hear that we were able to do that for you.
Many Thanks,
Ian Mitchell
Customer Success Integration Managers
Amazing!
Very impressed with the quality of work. The cutouts are superb on very complex items. Pixelz is reliable and very efficient, with a really fast turnaround. I don't know how they do it for the money!
4 de dezembro de 2018
Opinião espontânea
Resposta da Pixelz
Hi Geraldine,
Great to hear your feedback! I am really happy to hear that we were able to help with your complex images. We always strive to be efficient, effective and speedy! We know how important it is with time to market.
Thanks again for choosing to work with us.
Many Thanks,
Ian Mitchell
Customer Success Integration Manager
This is fantastic and inexpensive…
This is a fantastic and inexpensive service with a very speedy response time. Great for Amazon sellers who need a white background on product shots, Flawless pictures within 24 hours. What more could you want? Responsive support if needed and more complex editing when required.
A Fantastic service.
4 de dezembro de 2018
Opinião espontânea
Resposta da Pixelz
Hi Tom,
Thank you very much for such high praise. I am really happy to hear that we have been able to offer a cost-effective, and speedy service to you!
Equally, I am glad we were able to do both the bread and butter, and the more complex stuff for you!
Looking forward to continuing to work with you!
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
Very disappointed in pixelz
Very disappointed in pixelz. I have been using them for years and was always happy. I sent in a picture to be fixed and paid for it. But they won't tag the tag off the product (which they have done for all my pictures for the last few years) unless I upgrade to an expensive plan. So I paid but they won't finish my picture
I would like to give negative stars but that isn't an option.
30 de novembro de 2018
Opinião espontânea
Resposta da Pixelz
Hi Lisa,
Thank you very much for reaching out and for sharing your thoughts. I am very sorry to hear that you are no longer happy with our services.
From reviewing the image in question, I can certainly understand the frustration caused. I do want to stress that we have a 100% satisfaction guarantee, so we if we are not able to do something we will make sure that you are not charged.
You have been a very loyal and active customer for more than two years, so I will be reaching out to yourself very shortly to continue the conversation.
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
Fast and bad editing
I find that I have often fix the work they've done. There are no standards there as I can tell the edits are done by different people. I find they have layers that are empty but should be edited. They may get the work done fast, but it's not done right.
30 de novembro de 2018
Opinião espontânea
Resposta da Pixelz
Hi Betty,
Thank you very much for letting us know your thoughts.
I am very sorry to hear that you are not happy with our editing services as of right now. We do offer a 100% guarantee, so I would really like to work with you in order for you to be a success here at Pixelz going forward.
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
Like your service and everything
Like your service and everything, thanks a lot
24 de novembro de 2018
Opinião espontânea
Resposta da Pixelz
Hi Angelika,
I would like to thank you for choosing to work with us here at Pixelz! I am really happy to hear that you enjoy our services and the offerings that we have.
Many Thanks,
Ian Mitchell
Customer Success Integration Manager
PIXELZ ROCKS....customer service is the…
PIXELZ ROCKS....customer service is the best!!! I'm very grateful I found this company online. The assistance of Pixelz have created a better opportunity for my brand NewDayNewSmile.com t-shirt line to impact the world.
20 de novembro de 2018
Opinião espontânea
Resposta da Pixelz
Hi Lynis,
Wow! You have made everyone here at Pixelz day! I am so happy to hear that you are not only happy with our image editing but our customer service as well!
All of our Customer Support Executives are former editors at Pixelz, so they are the best resources in making sure you get the images you need.
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
Fast turnaround
Fast turnaround. Quality procesing and quick and competent support.0
19 de novembro de 2018
Opinião espontânea
Resposta da Pixelz
Hi Anders,
Great to know our ultra fast delivery times were of use to you! Our support team is ready and waiting to help 24 hours a day, 6 days a week!
Many thanks,
Ian Mitchell
Customer Success Integration Manager
Great service
Great service! Really fast and professional quality. Highly recommend!
18 de novembro de 2018
Opinião espontânea
Resposta da Pixelz
Hi Felicity,
Thank you very much for the kind words!
I am delighted to hear how happy you are with our services.
Happy editing ahead! :)
Many Thanks,
Ian Mitchell
Customer Success Integration Manager
Great quality, lightening fast, and easy to deal with.
I use Pixelz' for my Amazon images.
Their customer interface is very easy to use and easy to understand.
They return the work almost before you send it!
Their prices are competitive.
If you want a quality result Pixelz is the service to use.
You won't regret it.
14 de novembro de 2018
Opinião espontânea
Resposta da Pixelz
Hi Martin,
Everyone here at Pixelz is glowing with such high praise. I am thrilled to read it!
We are always trying not only to have fast turnarounds, and best in class image editing services, but also a user interface that is easy, and intuitive to use!
Happy to hear that we achieved that for you.
Many Thanks,
Ian Mitchell
Customer Success Integration Manager
Great experience, wouldn’t /couldn’t ask for more
I had a not so good experience, it turned out I had not given them good quality products to work with- I was at fault.
One of their marketing guy - Alberto - called wanting to ensure we were getting value for our money. After sending better images it allowed them to do what they do best. Looking forward to working with them more as we develop our brand.
6 de novembro de 2018
Opinião espontânea
Resposta da Pixelz
Hi Gary,
First and foremost, Alberto is a great Product Specialist and one of our leading stars here at Pixelz. Delighted you were able to connect with him!
The better the images we receive, the better the images we can deliver, and I am really happy we were able to work with you to make a success. We are looking forward to working with you going forward, and scaling to match your needs as you grow!
Kind Regards,
Ian Mitchell
Customer Success Integration Manager
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