I am a goldsmith with a small jewelry business and the number of images that I send out for clipping to transparency is small, but Pixelz treats me as though I were a major client. Their work is impe... Ver mais
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They're outstanding, always delivering the best results I could hope for even when supplied with less than ideal images. Turnaround is usually very fast even without the pro plan. Absolutely worth the... Ver mais
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Plus side: the pixelz interface is super easy. Easy to set up the specifications. Quick response. Prices seems fair. Quality of work nice with one exception (see below). Down side: color matching in... Ver mais
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Absolutely lovely team, support and experience! From day 1 until today we have had the best customer experience that, I at least, have ever had. Miss Giang was always there when we needed! Kind an... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Pixelz is the retouching service powering e-commerce. Elevate your brand, bring products to market faster, and take back your time with Pixelz product image editing service. Try it for free today and see why 30,000+ brands and retailers have chosen Pixelz to edit over 30 Million images.
Informações de contacto
311 Fourth Avenue #517, 92101, San Diego, Estados Unidos da América
- +1-844-228-2853
- cs@pixelz.com
- pixelz.com
4,5
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service! From the quality of the pictures, turnaround time, above and beyond customer service, always on top of answering every single question and explaining everything in depth, to the site itself with an easy to navigate interface. I also find the pricing structure very fair with the plan options as well as add-ons which allow to get the final image exactly the way you want. Highly recommend!
31 de outubro de 2020
Opinião espontânea
Resposta da Pixelz
Hello Anna,
This feedback has made our day!
It is such a pleasure to hear that our customers are getting our product and service's full value. Indeed, going above and beyond is an attitude here at Pixelz. Fast turnaround, consistent quality results with fair prices and customized services are what we are going after.
The team and I will be more than happy to assist you with your next orders.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Pixelz; a simple and straightforward website
Pixelz is a simple, straightforward website. The adjustments to the photos are good and we receive them quickly.
26 de outubro de 2020
Resposta da Pixelz
Hello Mariette,
It's great to hear about this experience. Indeed, simplicity is the key here at Pixelz, along with consistent quality and fast turnaround time.
Happy to be of your service!
Kind Regards,
George Ntatianidis
Global Customer Support Director
Plus side/ down side
Plus side: the pixelz interface is super easy. Easy to set up the specifications. Quick response. Prices seems fair. Quality of work nice with one exception (see below).
Down side: color matching in sets of pictures is not so good. They are individually retouched well but one to the next (on same product image set) can show too much color variation to be useful.
22 de outubro de 2020
Resposta da Pixelz
Hello Matthew,
Thank you so much for the feedback! It will definitely help us improve our services to you. I am glad to hear that you enjoy the Pixelz product, the easy interface, competitive prices, and overall service level.
I understand you would like us to match your products' color within the same image set. The good news is that we have a feature in the Professional plan called Color Matching that definitely can meet your requirement. Besides, we do have a way to group your images in one set (via name convention) to achieve better consistency.
One of my team members has now contacted you to elaborate more on the available options in our attempt to elevate your experience to a 5-star level. We are much looking forward to hearing back from you soon.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Always deliver great photos edited in a…
Always deliver great photos edited in a very timely manner. Thank you.
20 de outubro de 2020
Resposta da Pixelz
Hello Cindy,
It is such a pleasure to receive this feedback from a valued customer like you. We commit to offering you the quality and fast service you have been enjoying for many years now.
I am looking forward to hearing from you again soon.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Really wonderful service
Really wonderful service. Great value and fast turn around. Always pleased with the results.
19 de outubro de 2020
Resposta da Pixelz
Thank you for this nice feedback!
I am very pleased to hear that you get the full value of our service and the consistent results you get with fast turnaround times. That is exactly what we are after here at Pixelz.
My team and I are looking forward to assisting you with your future orders.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Pixelz is an excellent resource for my jewelry business
Pixelz is an excellent resource for my business. They do an A+ job of editing and their customer service is fantastic!
19 de outubro de 2020
Resposta da Pixelz
Hello Alison,
This is great feedback and inspiration for my team to offer you even better service moving forward. We are on a mission to make your life easier when it comes to your image editing needs.
I am looking forward to hearing from you again soon.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Resposta da Pixelz
Hello Maricris,
Welcome to Pixelz!
I truly appreciate your great feedback. Indeed, we aim at exceeding your expectations :)
Kind Regards,
George Ntatianidis
Global Customer Support Director
Excellent services
14 de setembro de 2020
Opinião espontânea
Resposta da Pixelz
Hello Alberto,
Thank you very much for this excellent feedback!
Kind Regards,
George Ntatianidis
Global Customer Support Director
Amazing!
Amazing product, fast production and shipping. Great company!
7 de setembro de 2020
Opinião espontânea
Resposta da Pixelz
Hello Neisha,
This is great feedback and we are very grateful to receive that from you. I am excited to hear that you are getting the most out of our product and enjoying the fast delivery among other things.
I am looking forward to hearing from you again any soon.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Highly Recommend
Engaged, helpful, professional - and very very quick :-) Alberto makes what seems overwhelming for a non-professional an excellent experience. Highly recommend!
7 de setembro de 2020
Opinião espontânea
Resposta da Pixelz
Hi Allison,
You have made our day :) Welcome to the Pixelz Community!
I will make sure to pass this great feedback along to the whole team and Alberto. Your excellent experience in terms of smooth onboarding, professional customer service and consistent high-quality results, is our top priority!
We are looking forward to a great partnership, Allison.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Impressive platform to manage complex…
Impressive platform to manage complex projects, with really great customer service!
6 de setembro de 2020
Opinião espontânea
Resposta da Pixelz
Hello Rob,
Welcome on board!
I am delighted to receive this feedback from you. Indeed, here at Pixelz, we aim to make your life easier when it comes to complex projects and image editing needs in general. Excellent customer service for us is a lifestyle, and we take pride in that :)
The team and I are much looking forward to hearing from you soon!
Kind Regards,
George Ntatianidis
Global Customer Support Director
Always a positive experience!
Always a positive experience!
I've been using Pixelz for years at various companies and they've proven time and time again to be a reliable partner who can deliver quality results. Utilizing them, we're able to greatly increase our output while remaining lean internally.
3 de setembro de 2020
Opinião espontânea
Resposta da Pixelz
Hi Austin,
This kind of feedback makes us so happy and inspired to keep offering you the extraordinary service you have been expecting of us. It is great to hear that you get the full benefit out of our product, and it helps you to remain lean internally. That is exactly what we are after here at Pixelz!
We love to be your life-time reliable partner!
Kind Regards,
George Ntatianidis
Global Customer Support Director
Pixelz team give such great customer…
Pixelz team give such great customer service and the work they do is unbelievable to perfection there are many staff who take great care of us at Corbell Silver making our pictures look so much better.
2 de setembro de 2020
Opinião espontânea
Resposta da Pixelz
Hello Howard,
Thank you so much for this fantastic feedback!
It's been such a pleasure to be of your help for many years now. The team here is ready to impress you more with excellent customer service and consistently high-quality delivery of your pictures.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Easy editing you can do yourself & great customer service
Easy editing you can do yourself. A couple of my images didn't come out as I had expected (I had made mistakes setting up the Specifications), I emailed them for help & their service is great, they always reply within 24 hours :)
Great easy photo editing! & really happy with the service
2 de setembro de 2020
Opinião espontânea
Resposta da Pixelz
Hello Sam,
This is great feedback and inspiration for my team to offer you even better service, moving forward. We are on a mission to make your life easier when it comes to your image editing needs.
I am looking forward to hearing from you again any soon.
Kind Regards,
George Ntatianidis
Global Customer Support Director
I was very happy with the fast response…
I was very happy with the fast response to my query and was very happy with the end result of photo’s.
Will definitely use in the future.
Highly recommend!
20 de agosto de 2020
Opinião espontânea
Resposta da Pixelz
Hello Desley,
Welcome to the Pixelz Community!
I am pleased to hear that you are delighted both with the results you got and the service you received. We are here to impress you moving forward!
Kind Regards,
George Ntatianidis
Global Customer Support Director
I have used other companies but they…
I have used other companies but they did not give me the high quality amazon photos I needed. It is affordable on the solo plan. Plan to keep using Pixelz.
12 de agosto de 2020
Opinião espontânea
Resposta da Pixelz
Hello Becky,
It's fantastic to know that you find Pixelz as the best fit for you when it comes to your image editing needs. It is also great to know that you enjoy the high quality with affordable prices on your plan. That is exactly why we have established different plans to meet your specific editing needs with consistency in quality and delivery.
Welcome aboard, Becky!
Kind Regards,
George Ntatianidis
Global Customer Support Director
Resposta da Pixelz
Hello Alvaro,
Thank you for your great feedback. This inspires us to do more for you, moving forward!
Kind Regards,
George Ntatianidis
Global Customer Support Director
Such a disappointment / not recommended.
I've been using Pixelz for 3 years and the last time I used them was last week. I am highly disappointed in the quality and the web site performance. Something has happened and their company has gone way down hill. I've added a second star thinking it may be to COVID-19. They have a custom price for me because my products need complex cuts and I pay ALOT more per image than most companies. I've had to now mark each area in photoshop and in the same time I could have just done the cutouts in house. I'm very disappointed in the quality and the fact that I've had to reject them images over and over again.
6 de agosto de 2020
Opinião espontânea
Resposta da Pixelz
Hello Joslyn,
I am very sorry to hear that you were disappointed with the quality of your images and the performance of the website. It is not our intention to cause this inconvenience to you.
We take full responsibility for not giving you the proactive heads up about the challenges we have been facing with the additional complexity of your images. My team has reached out to you in person to elaborate more about this challenge and refund you the cost of your recent order in full.
I appreciate your honest feedback, and this will help us be more proactive, moving forward.
Kind Regards,
George Ntatianidis
Global Customer Support Director
Significantly improves my images.
4 de agosto de 2020
Opinião espontânea
Resposta da Pixelz
Hello John,
I appreciate your great feedback!
Our goal is not only to improve your images but make you successful via saving a ton of productive hours and offering you exceptional imagery that sells your products. Your success is our success!
Kind Regards,
George Ntatianidis
Global Customer Support Director
Pixelz does great work
Pixelz does great work, offers quick turnaround and saved me a ton of time that I was able to spend on other issues. Great for business owners who wear many hats!
31 de julho de 2020
Opinião espontânea
Resposta da Pixelz
Hello Jeff,
Thank you for your amazing feedback!
Comments like this serve as an additional inspiration for the Pixelz team to go above and beyond your expectations. Your success is our success, so it's great to know that you realize the full benefits of our platform and service in terms of time savings for your business.
Kind Regards,
George Ntatianidis
Global Customer Support Director
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