PLAINANDSIMPLE Opiniões 361

TrustScore: 4.5 em 5

4,4

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Classificada 4 em 5 estrelas

I bought a crew neck t-shirt and a pair of joggers. At first I wasn't sure about the t-shirt because the neck was higher than I'm used to and the cotton material was heavy. I love it now. It's my favo... Ver mais

Classificada 3 em 5 estrelas

The quality of the sweat shirt was excellent, as was the delivery. But, as with previous purchases, the sizing is strange. With an extra small being snug in the body but with extremely long and nar... Ver mais

Classificada 5 em 5 estrelas

Happy with quality of the material - most organic cotton t-shirts are thinner and do not feel quite so soft. Always looking for white t-shirts, vest, cropped t-shirts to wear as under layers so happy... Ver mais

Classificada 5 em 5 estrelas

I have to say, I rarely write reviews, but the customer service this company gave was incredible. I ordered some t-shirts as a Christmas gift last year but, due to Royal Mail's strike, there was a de... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

361 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Good customer service. good long lasting quality

rare to find good quality today with fast fashion dominating the high streets. have had shirts from here last a year good as new . bought more. dimensions are good and fit nice, flattering especially around waist not too tight or loose. looks smart around shoulders too. (female size 12 , ordered size S)

13 de março de 2025
Classificada 2 em 5 estrelas

Don’t like the fit

Don’t like the fit! Don’t like the gsm! Just waste of money for me!

4 de março de 2025
logótipo da PLAINANDSIMPLE

Resposta da PLAINANDSIMPLE

Hi Ioan, so sorry to hear that you didn't like the fit or the weight of our lightweight organic t-shirt. At 140 GSM, they are at the higher fabric weight end for lightweight t-shirts and the perfect weight for summer wearing or layering. We pride ourselves on creating quality products using sustainable materials that have been designed to last through countless wears and washes. We make everything ethically and responsibly, where all of our t-shirts are made from 100% premium GOTS-certified organic cotton. We also guarantee everything we make with our Lifetime Guarantee. If you are not satisfied with your products at the time you receive it, kindly return it for a refund. If you have any questions at any time, don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Classificada 5 em 5 estrelas

Better price and quality than High Street

Bought a couple times from here because the quality is so good for what you pay! £15 for a long lasting breathable T-shirt. I used to shop at Zara and H&M etc and got fed up of overpriced clothes being such a joke - always looking unflattering and falling apart after a couple months and having those weird synthetic fabrics. They also keep overproducing new tacky stuff to keep with trends, burn old clothes etc. And for all we know they could be produced in sweatshops. So this brand’s ethical transparency is reassuring. Such a confidence boost when clothes actually fit nice! Only thing I’d change because I’m picky is that the neckline is a bit tight and high up which is comfy for Autumn but not hot Summers lol. It does give it a nice look with some outfits though :)

13 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The tea shirt are just perfect,I’ve…

The tea shirt are just perfect,I’ve struggled with tea shirts for work as I’m a carpet fitter and sweat line there’s no tomorrow,and being rapped up in plastic is a no no for me,so yes these tea shirts are light and feel amazing,THANK YOU YOUVE SAVED MY LIFE ❤️

5 de fevereiro de 2025
Classificada 4 em 5 estrelas

I am super happy.

The cro tch is so low it splits. The material and price and ethics are lovely but the split cro tch is concerning. Also, it would be awesome if there was a suitable weight jogger for summer, say 300gsm. 450gsm is winter only. The hoodie is lovely too but it is quite so baggy that it caught a bolt and ripped. A non oversized fit range of 450gsm would be splendid. Thank you very much. Trustpilot do not allow the word c r o t c h.

20 de fevereiro de 2025
Opinião espontânea
logótipo da PLAINANDSIMPLE

Resposta da PLAINANDSIMPLE

Hi Solomon, thank you for your review and so sorry to hear that your joggers have split at the c r o t c h (following your lead here with the spacing). After investigating this further with our factory, the split issue appears to be the sewing thread tension strength of our double strength cotton sewing thread. This has lead to a small number of our joggers coming apart in a similar way to yours which shouldn't happen - we are currently working on a fix with our design team. Please send them back to us for free via our returns portal and we would be happy to refund you or send you a replacement. With your return if you could kindly write your name, order number and 'faulty' on a piece of paper, that would be great. Just so our warehouse team can quickly identify your return and take your joggers out of circulation. Let us know when they are on the way and which option you would prefer by emailing us at info@plainandsimple.com. So great to hear that you love the material, price and ethics and noted for the non oversized fit hoodie. Any questions at any time do let us know. Have a great day and weekend. Many thanks, Duco (the founder)

Classificada 5 em 5 estrelas

5 star customer service!

I have to say, I rarely write reviews, but the customer service this company gave was incredible. I ordered some t-shirts as a Christmas gift last year but, due to Royal Mail's strike, there was a delivery delay and I was concerned they wouldn't arrive in time. As the purchase was a gift, the company founder so very kindly sent some more t-shirts via special delivery which did arrive on time! And not only that, he advised that I could keep the original package once it arrived! I was so touched and I cannot recommend PLAINANDSIMPLE enough....I'm just so sorry I've taken so long to leave a review.

17 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Best sweatshirt ever !!

Best sweatshirt ever !!! I am so glad I have the opportunity to give feedback on this item as it is simply the best sweatshirt I have ever bought ! Everything about it is perfect … price, colour, style, neckline, the way it washes. Love it so much I bought two !!! Thank-you.

20 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

New customer

New customer, order paid for and then received email saying that I could get 10% 'off first order! Pointed out to P&S who responded immediately and refunded 10% of price. I like that sort of response.

22 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Great idea poor execution.

I love the idea behind this company so I bought several premium weight black t shirts for £19 each (Order PS8135) expecting them to be a much better quality than what you can get elsewhere for less than half the price. The claimed premium cotton is not that much different to what you can get in M&S for £6 and the M&S ones are a better fit. It’s also worth pointing out that it takes nearly 2 weeks to receive a refund from the date they receive the returned order. You have to do better guys as there’s to much competition to get this wrong. I’d never buy again.

2 de novembro de 2024
Opinião espontânea
logótipo da PLAINANDSIMPLE

Resposta da PLAINANDSIMPLE

Hi Marc, so sorry to hear that you had a bad experience with our premium weight organic t-shirts. We pride ourselves on creating quality products using sustainable materials that have been designed to last through countless wears and washes. We make everything ethically and responsibly where all of our t-shirts are made from 100% premium GOTS certified organic cotton and at 200 GSM they are thicker than most t-shirts on the market. Noted for your return/refund feedback - as per our return policy, it usually takes 7-14 days for your return to be processed by our warehouse team and for your refund to be issued. This is as fast as they can go but we will see how we can make it faster in the future. If you have any questions at any time don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Classificada 5 em 5 estrelas

THEY ARE TOO COMFY


T-shirts were delivered extremely fast, just in time before my trip. I have to mention that I was glad to see compostable packaging and the high-quality T-shirts inside. At this point, I have been using them for approximately a month and want to say DO NOT BUY THEM, as you will not be able to take them off—THEY ARE TOO COMFY

8 de outubro de 2024
Classificada 5 em 5 estrelas

Very good quality clothing that is a…

Very good quality clothing that is a pleasure to wear. People I know have commented on the obvious quality and are very interested in where to got it.
Very good customer service so far. I will definitely buy from here again.

4 de outubro de 2024

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