PLAINANDSIMPLE Opiniões 361

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I bought a crew neck t-shirt and a pair of joggers. At first I wasn't sure about the t-shirt because the neck was higher than I'm used to and the cotton material was heavy. I love it now. It's my favo... Ver mais

Classificada 3 em 5 estrelas

The quality of the sweat shirt was excellent, as was the delivery. But, as with previous purchases, the sizing is strange. With an extra small being snug in the body but with extremely long and nar... Ver mais

Classificada 5 em 5 estrelas

Happy with quality of the material - most organic cotton t-shirts are thinner and do not feel quite so soft. Always looking for white t-shirts, vest, cropped t-shirts to wear as under layers so happy... Ver mais

Classificada 5 em 5 estrelas

I have to say, I rarely write reviews, but the customer service this company gave was incredible. I ordered some t-shirts as a Christmas gift last year but, due to Royal Mail's strike, there was a de... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

361 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Bad quality

Bad quality. Holes appeared after 18 months. There are much better options from Uniqlo or Lululemon.

4 de agosto de 2024
Opinião espontânea
logótipo da PLAINANDSIMPLE

Resposta da PLAINANDSIMPLE

Hi Doug, so sorry to hear that holes have appeared on your item(s). We pride ourselves on creating quality products using sustainable materials that have been designed to last through countless wears and washes. As long as they have been washed and cared for correctly. Made to be Re-Made all of our clothing has also been designed to be taken back and re-made into new clothing at the end of its life. So don't throw it out, each piece comes with a lifetime guarantee that you can send it back for free, we'll recycle or compost it and reward you with 15% off your next order. We haven't been able to identify your order from your Trustpilot name but kindly email us at info@plainandsimple.com so we can get this sorted for you. Many thanks, Duco (the founder)

Classificada 1 em 5 estrelas

Dishonest company

The cuts and styles of the clothes are absolutely terrible. Not to mention the company lacks integrity and is dishonest.

1 de julho de 2024
Opinião espontânea
logótipo da PLAINANDSIMPLE

Resposta da PLAINANDSIMPLE

Hi Coral, so sorry to hear you that you were not a fan of the cuts and styles of our clothing. The same returns policy applies to all customers who return items to us where original shipping costs are non-refundable and there is a fixed return fee of £2.95 per order. If you have any questions at any time don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Classificada 5 em 5 estrelas

Amazing quality!

The quality of their items is second to none! I have one of their Crew Neck white tees and I just love it, it's the perfect everyday t-shirt! I love how sustainable the brand is too.

2 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Impressive quality cotton

I'm really impressed by the quality of the "Plain and Simple" T shirts and their lovely thick cotton! This time I bought a man's T shirt in medium as the cut was perfect for what I wanted.

3 de junho de 2024
Classificada 5 em 5 estrelas

Simply amazing

Simply amazing! The best customer service I’ve ever had to deal with! Their responses were extremely prompt and reliable. I sent a return in error to them and this was returned to me successfully. They dealt with my issue very professionally and I cannot fault them!
Thank you to all involved! X

24 de maio de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Premium Weight T-Shirts

Ordered the premium weight t-shirt in regular fit and found them to be a bit boxy on the body and the sleeves to be very loose. I emailed them about this, they recommended the slim fit which I then ordered. The fit is much better but could still do with some changes, again with the sleeves mostly. The quality of the T-Shirts are great, it does feel like a premium t-shirt. If they address the fitment issues, these would be my go to's everytime.

27 de maio de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Great customer service and love the…

Great customer service and love the ethos of company. T shirt fabric was good and I like the colours however the neck is so small I struggled to get it on. I have a petitie frame and never have a problem with a small on a t shirt! It was a shame as I was looking forward to supporting the company!

10 de abril de 2024
Classificada 5 em 5 estrelas

Great quality t-shirts

Great quality t-shirts. I bought the premium XXL, good quality but felt a bit to big. Easily returned and reordered the heavyweight XL. Really impressed with the quality. Paid a lot more in the past for designer t-shirts which are so inferior. Hoping they start to do more colours.

2 de maio de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Returning Problems

How do I can return my package back? It is way to small for me.

24 de abril de 2024
Opinião espontânea
logótipo da PLAINANDSIMPLE

Resposta da PLAINANDSIMPLE

Hi Florian, no worries at all, to make a return kindly follow this link to our returns portal: https://www.plainandsimple.com/pages/returns - It's an easy step-by-step process where you just need your order number and postcode. We haven't been able to identify your order from your Trustpilot name, but do email us at info@plainandsimple.com if you have any questions. Many thanks, Duco (the founder)

Classificada 5 em 5 estrelas

Really pleased with the joggers

Really pleased with the joggers, good quality for the price and feel like they'll last a long time. A little hiccough with delivery but the customer service team were on it from the start, very communicative and really made me feel looked after. I wouldn't hesitate to order from them again!

22 de março de 2024
Opinião espontânea

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