Flying under Google's radar! Awful travel tool
After a quick Gemini conversation it isrevealed that Plannin.com is not able to be reviewed by Google reviews because it does not physically interact with the customer in any way. No storefront, no product = no Google reviews.
*But this is inaccurate. It does have a product and it advertises many travel options as its product. The site is not generated on actual experiences at these accommodations. They only rely on influencer reviews. On top of this they seem to show completely arbitrary prices and do not allow you to see where the hotels are on a map. All in all a terrible site for anyone who travels frequently. I believe this site is only meant for first time travelers. As it is meant to simply keep you occupied but not deliver results. The fact that it is not able to be reviewed on Google is a huge red flag. Do not interact with this company. Use a trusted site that deals with actual customer reviews instead of paid influencers.
Resposta da Plannin
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your impression of Plannin wasn’t positive, and we’d love the opportunity to clarify a few points so travelers can feel confident using our platform.
Plannin is a booking site backed by Booking Holdings, which means all hotel availability and pricing come directly from their network—these are the same live rates shown on major booking platforms. Nothing is arbitrary, and prices update in real time based on demand, availability, and provider data.
While we originally focused on creator recommendations, Plannin is now a platform designed for all travelers. Every hotel page includes detailed information, guest review scores, and photos from Booking Holdings, and we are actively rolling out enhanced features such as full map views to make trip planning even easier.
Regarding Google reviews: many online services (including booking sites and apps) are not listed on Google Business unless they offer in-person services or operate physical locations. This is a limitation of Google’s system—not a reflection of Plannin’s legitimacy. Travelers can, however, leave verified reviews on Trustpilot, which is why we welcome feedback here.
We genuinely want Plannin to be a helpful, transparent, and trusted tool for trip planning, and your comments highlight areas where we can improve. If you’re open to it, our support team would appreciate hearing more about your experience so we can continue to refine the platform. Please feel free to DM us on any of our social platforms.
Thank you again for taking the time to share your thoughts.