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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I placed my order for plants on 01/12/25, however I was disappointed when they delivered a dead plant. I tried to contact them regarding the issue to be resolved but they didn’t take any action either... Ver mais

Classificada 1 em 5 estrelas

-Confirmation came from 1-800-Flowers, which was never disclosed. -Charged an extra $40 shipping. -Canceled order due to above via phone. -plant delivered anyway, even though order was canceled.... Ver mais

Classificada 1 em 5 estrelas

An overpriced disappointment. Did not arrive on scheduled date, which was likely fault of FedEX and not Plants.com. However, the snake plant I ordered was much smaller than advertised and not in goo... Ver mais

Classificada 3 em 5 estrelas

Two out three caladium tubers were moldy.. The lady that got my email from the customer service (Lotte) apologised and asked if Id like a refund or a new product. I chose the refund which was proc... Ver mais

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TrustScore: 1.5 em 5

138 opiniões

5 estrelas
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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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Classificada 1 em 5 estrelas

Absolutely horrible

Absolutely horrible experience. Initial order never arrived and it took days and multiple emails to finally receive and email saying I will receive a replacement. There was no phone number provided to call despite requesting it many times and just requesting for a refund or replacement was like pulling teeth. Never again will I order from plants.com again.

7 de maio de 2021
Classificada 5 em 5 estrelas

Lemon tree

Ordered Lemon tree from Plants.com. The tree came on time, securely packed in great condition and nice recyclable pot. The tree is now happily replanted and doing well. Great price as well.

7 de maio de 2021
Classificada 1 em 5 estrelas

Both plants I got were infested

Both plants I got from Plants.com were FULL of fungus gnats. I spent a week eradicating them, and they still ended up getting into my other plants.

The pots themselves are junky. The plants aren’t very healthy. It was a bad experience all around.

7 de maio de 2021
Classificada 3 em 5 estrelas

Tiny

It was delivered on time and looked ok, but it was really small considering what I paid for it. I expected it to be about twice the size it was.

7 de maio de 2021
Classificada 1 em 5 estrelas

Disappointed!

I must say, I was very disappointed with the gardenia you sent me. It has no buds, just leaves, and a gardenia is renowned for the scent of the flowers! Also, it was in a tiny pot, and really root bound. I have repotted it in a nice larger pot and I'm hoping it will come into flower at some point. But for now it's just a green plant....

7 de maio de 2021
Classificada 1 em 5 estrelas

Poor customer service

A plant I sent my sister was delivered to the wrong address. (Partly my fault because I wrote Ave instead of Street). But the address it was delivered to isn’t even a residence so they couldn’t possibly have delivered the plant to apartment 46H. It was an obvious mix up but no one called me to clarify and customer service said there was nothing they could do. So, I won’t be using their service again.

7 de maio de 2021
Classificada 5 em 5 estrelas

Love my plant

Order my plant 3 months ago and it is still blooming and beautiful. Love Plants.com because my plant arrived fresh and in perfect condition.

7 de maio de 2021
Classificada 1 em 5 estrelas

The plants arrived with the dirt all…

The plants arrived with the dirt all over and the plant loose from its pot. They also did not look like the ones shown. I sent pictures and received a botanist's reply which didn't please me at all. telling me that different plants grow differently in specific areas, etc. why not say that on the website before ppl purchase them. The excuse as I call it was not acceptable. No resolution was given for my expensive purchase for plants that are not surviving! I also am dissatisfied with your customer service. I will never buy from you again and have told others of my experience.

7 de maio de 2021
Classificada 1 em 5 estrelas

Not as advertised

Per my previous review, images on website are much more lush and full. Plant that arrived was small and puny. Would not buy from here again.

7 de maio de 2021
Classificada 5 em 5 estrelas

My tree arrived on time and properly…

My tree arrived on time and properly packaged. She is doing great! I named her #Nyhia# and Everytime I pass her I speak to her.
Thank you for a great product.
In the future, I plan to purchase a Spath, a Rubber tree and a Fiddle.
Thanks again!
Marva M.

7 de maio de 2021
Classificada 1 em 5 estrelas

All the plants I ordered ended up dying…

All the plants I ordered ended up dying within a couple weeks- even the herbs which are the easiest to grow! I’m a plant person so I know how to care for plants, but I sadly wasn’t able to keep these alive. I won’t be a returning customer.

7 de maio de 2021

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