Plants By Post Opiniões 

373
•
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Would never buy from again, ordered a coffee plant and was advised a 3-5 working days for delivery. I finally receive a tracking number 2 weeks later, and after checking the tracking number for two da... Ver mais

Classificada 5 em 5 estrelas

Many thanks to the Plants By Post team. Great communication, quick delivery and the plants, well, fantastic quality and exactly how described. 100% recommend and will use again.

Classificada 5 em 5 estrelas

Having ordered from Plants by Post over the years, this small business has always supplied quality plants & cute gifts for birthdays and anniversaries. Their delivery service is also ideal for prompt,... Ver mais

Classificada 5 em 5 estrelas

Purchased as a 60th wedding anniversary gift for my mum (we lost dad earlier this year and he loved monkey puzzle trees). I paid for 24 hour delivery and received delivery window notifications, which... Ver mais

Informações sobre a empresa

  1. Plant Display Store

Escrito pela empresa

Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

373 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 16% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(373)

18 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Poinsettia plant

Ordered a Poinsettia plant for a friend, delivered within the timescale stated and arrived looking extremely healthy my friend was delighted. I would definitely use again.

3 de dezembro de 2020
Classificada 1 em 5 estrelas

Unprofessional, rude, unreliable

Product arrived two days late and ruined my moms birthday. Absolutely disgusting and unprofessional customer service. Not a single apology or attempt to resolve/compensate for the error on their website.
Beware: do NOT click your required delivery date on the websites calendar, as it isn’t linked to their purchasing process. Laughable.
Do not recommend whatsoever

2 de dezembro de 2020
Classificada 3 em 5 estrelas

Beautiful poinsettia, disappointing website

The poinsettia was beautiful and arrived in good condition. I ordered it as a Christmas gift for mum who lives 150 miles away and I wont see her over Christmas. However, the 3 star rating was given because I chose to have it delivered in Friday 18th December but it arrived on Friday 27th November. A little too early. I went onto the website to check my order to see if it was my mistake but nowhere does it state a chosen delivery date. It's as if the facility to select did not exist so I could not check it.

2 de dezembro de 2020
logótipo da Plants By Post

Resposta da Plants By Post

Many apologise for this we have experienced an issue with the date selecter which is now sorted. If you message me on sales@plantsbypost.co.uk I’ll be happy to send you a gift voucher as an apology. Sorry again Jonny

Classificada 2 em 5 estrelas

Disappointed

On the plus side, the plants were delivered on the day indicated, but the delivery company had ripped and squashed the boxes. This obviously is not Plants by Post responsibility, but they employ the delivery company and should be monitoring their on-line feedback and act accordingly (I was asked by Trustpilot to review the delivery company. I did and they responded but their reply was non plus, they seemed not to care!)

The plants received were 'ok' they were not dead but I had to 'dead head' several of the plants and cut away some of the dying leaves. If I had gone to a shop to buy plants, I would not have picked these up and would either picked some other better plants or not bought any at all.

The card that came with the plants stated that they were had picked with care, I don't think that was actually the case.

2 de dezembro de 2020
logótipo da Plants By Post

Resposta da Plants By Post

Hi Simon
It’s a shame to hear of your experience - we do employ the courier and we have very few issues but they do occur sometimes. It’s a shame you didn’t get in contact to discuss your issues so we could resolve these. Feel free to email
us on sales@plantsbypost.co.uk thanks Jonny

Classificada 5 em 5 estrelas

Plants arrived in condition and on time

The plants I bought were sent as a gift so I have not seen them. I understand that they arrived on time, well packaged and in good condition. They are flowering and have been well admired.

1 de dezembro de 2020
Classificada 5 em 5 estrelas

Amazing service

Amazing service, lovely high quality product at an excellent price. This was my first order and I sent it as a gift, I am 100% converted to becoming a regular customer, thank you so much!!

8 de novembro de 2020

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais