Plunge Opiniões 

615
•
TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I would not buy a Plunge All-In Ever. Bought my plunge all-in 2 years ago. The filter housing/pressure weep line sprung a leak within 9 months. it was a major hassle to fix under warranty. they said t... Ver mais

Classificada 5 em 5 estrelas

Take the Plunge! I've been working with MK and Marlene at Plunge customer support to resolve an issue with my Plunge unit. The customer support is outstanding to say the least. They always respond... Ver mais

Classificada 3 em 5 estrelas

Small warehouse building with no windows with only fake plants. Small sauna and 4 cold plunge tanks. Considering the price I think it would be beneficial to replace all the plastic plants with real pl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Plunge with flawless victory. From my initial contact with Jonathan, thru Caitlin with next day support solution (user error not Plunge), including a gorgeous unit, I could not be happier. Mini came... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Programa de bem-estar
  2. também em
  3. Loja de equipamento fitness
  4. Sauna
  5. Spa e centro de saúde e bem-estar

Escrito pela empresa

At Plunge, we’re on a mission to help people unlock greater resilience, faster recovery, and sharper mental clarity. Through our high-performance cold plunges and saunas, paired with the #1 contrast therapy app, expert guidance, and our passionate member community, we aim to make the benefits of cold and heat immersion more accessible, effective, and enjoyable for all.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

615 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 52% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(615)

331 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Company

Plunge support was easy to work with. I really like their products and my customers love the cold plunge!

29 de abril de 2026
Opinião espontânea
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Resposta da Plunge

Thank you for the 5-star review! We love hearing that our support team was easy to work with and that your customers are enjoying the cold plunge experience. We appreciate your partnership!

Classificada 5 em 5 estrelas

Just got off the phone with Kristin

Just got off the phone with Kristin, I was concerned reading the reviews and dealing with my issues with my plunge but she was awesome and resolved my issues!

29 de abril de 2026
Opinião espontânea
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Resposta da Plunge

Hi Cheta, thank you so much for the shout-out! We’re thrilled to hear that Kristin was able to resolve your concerns and provide the support you needed.

Happy plunging!

Classificada 5 em 5 estrelas

Christian’s Blessings

Just got off the phone with Christian at The Plunge. I need to get my cold tub up and running ASAP. He was great. Straight forward answers for my Q’s and a quick solution. He didn’t waste my time or my money - I like that.

28 de abril de 2026
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Resposta da Plunge

Hi Mike, thank you for the shout-out! We're glad Christian could provide straightforward answers and get your tub back on track quickly.

Happy plunging

Classificada 5 em 5 estrelas

Smooth and seamless

The whole process has been smooth and seamless. My Plunge will be delivered this week and I can't wait!

21 de abril de 2026
logótipo da Plunge

Resposta da Plunge

Thanks for the 5-star review, Brian! We're so glad you're enjoying the experience. Happy plunging!

Classificada 5 em 5 estrelas

Easy website navigation

The process was seamless

21 de abril de 2026
logótipo da Plunge

Resposta da Plunge

Hi Justin, Thank you for the review. We are happy that the process was seamless for you!

Happy Plunging!

Classificada 1 em 5 estrelas

Steer clear of this company!!!!!!!!

Steer clear of this company!!!!!!!!

This is the second review of this disastrous company. It has now been over one year and about 150 emails going back and forth with their online help.
Last I left it on my last review, they had agreed to send a technician to come out. He texted me once and then ghosted me.
When I emailed the company again, they were not helpful and now that it's spring in the Midwest, we have begun communicating again.
They first asked me to redo everything we spent over four months going over, and I said no, because I was done being their technician and unpaid employee, and that they should send out the technician. They now won't do it because my "warranty is up."
So, I have spent $800 on additional parts (at their prompting) and countless hours doing their technician work in order to have a product that hasn't worked in over a year. So if you buy from them, you better hope nothing ever goes wrong.

26 de abril de 2026
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logótipo da Plunge

Resposta da Plunge

Thank you for sharing your feedback David. We genuinely want to help you get your unit back up and running, but we have had difficulty reaching you. We have made several attempts to contact you via both email and phone to coordinate next steps, and we have yet to receive a response to those recent outreaches.

Regarding the technician visit, please keep in mind that your unit is currently two years out of its warranty period. However, as we’ve expressed in our previous messages, we are still more than happy to assist you with troubleshooting and finding a solution if you can please respond to our latest communications.

We look forward to hearing from you so we can move this forward.

Classificada 5 em 5 estrelas

Ordered from Instagram

Ordered from Instagram. Been tracking for a few months. Can't wait to use it. Super easy check out.

25 de abril de 2026
logótipo da Plunge

Resposta da Plunge

Thank you for the review, Justin, and thank you for choosing us to start your Plunge journey. You are about to change your life!

Happy Plunging!

Classificada 4 em 5 estrelas

Jonathon was very helpful and…

Jonathon was very helpful and persistent.

17 de abril de 2026
logótipo da Plunge

Resposta da Plunge

Hi Dennis, thank you for the 5-star review! We’ll be sure to share your kind words with Jonathon—he’ll be happy to hear his persistence paid off for you.

Happy plunging!

Classificada 5 em 5 estrelas

Great Company

My experience with the Plunge team has been phenomenal. Customer service has also been amazing and quick to resolve any issues that I’ve experienced. Highly recommend!

22 de abril de 2026
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Resposta da Plunge

Thank you so much for the 5-star rating! We’re thrilled to hear that our team was able to provide the quick support you needed and that you’re loving the quality of your Plunge. Welcome to the family!

Classificada 5 em 5 estrelas

Received my Evolve Air a week ago and…

Received my Evolve Air a week ago and have been loving it! As someone that has only just began a journey into better health habits, the customer experience has been amazing from the set up instructions to using the app to track my progress. I’m thrilled to have this great product and see myself buying from Plunge again in the future!

15 de abril de 2026
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logótipo da Plunge

Resposta da Plunge

Hi David, welcome to the journey! It’s great to hear the Evolve Air and the app are helping you build those healthy habits. We're honored to be a part of your routine!

Happy plunging!

Classificada 5 em 5 estrelas

Great Product

I had an amazing experience with my plunge! I love the quality and customer service was awesome! I give them a 5-star rating for being so helpful and would recommend their tubs to anyone.

22 de abril de 2026
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Resposta da Plunge

Thank you so much Martel! We’re thrilled to hear that our team was able to provide the quick support you needed and that you’re loving the quality of your Plunge. Welcome to the family!

Classificada 5 em 5 estrelas

The customer service at plunge is as it gets.

The customer service at plunge is as good as the product. I have had a cold plunge from Plunge for 2 years and referred 5 people to purchase a cold plunge. What separates them from others is their quality of product and more importantly their customer service. They always answer quickly and go above and beyond. I haven't had many issues but when I do, or have a question they quickly address it and support my needs. If they say they will respond, call back, or get to a manager; they always do what they say. I will continue to be a Plunge supporter and will look at their products before any other when purchasing sauna/ plunges in the future. I am a Plunge customer for life and encourage anyone to work with plumge

20 de abril de 2026
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Resposta da Plunge

Robert, we can’t thank you enough for your incredible support and for referring five others to the Plunge community! It’s customers like you who drive us to keep pushing our service to the next level. We’re honored to be your go-to for your wellness journey!

Classificada 5 em 5 estrelas

Great experience!

Great experience! Fast delivery! Definitely recommend the Plunge Pod.

13 de abril de 2026
logótipo da Plunge

Resposta da Plunge

Hi Todd, thanks for the shout-out! We know how exciting it is to get started with the Plunge Pod, so we’re glad we could get it to you quickly. Enjoy the cold!

Classificada 5 em 5 estrelas

Very happy with my long thought through…

Very happy with my long thought through purchase. Been doing my research for a while and had tons of questions and the staff was great helped me all the way through!

15 de abril de 2026
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logótipo da Plunge

Resposta da Plunge

Hi Laurentiu, thank you so much for the 5-star review! We know choosing the right setup is a big decision, and we’re thrilled our team was able to help guide you through all those questions. We're glad the research paid off!

Happy Plunging!

Classificada 5 em 5 estrelas

Plunge

Thank you Ron , for reaching out and resolving the problem! Plunge makes a home made cold therapy tub. Works for recovery, wellness , and mental thoughts. Athletes first choice!

18 de abril de 2026
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Resposta da Plunge

Thank you for the kind words! We’ll be sure to pass your thanks along to Ron—he’ll be happy to hear he could help. It’s awesome to hear how the tub is helping with your recovery and mental clarity. Keep up the great work!

Happy plunging!

Classificada 5 em 5 estrelas

Oscar from customer suppport is oustanding.

Oscar from customer support has been outstanding. From the time we purchased our sauna through today, he has gone above and beyond to ensure we received exceptional customer service.

We love our sauna and are very glad we decided to go with the Plunge XL model. Anytime I have had a question, Oscar has responded quickly and professionally.

Again, this is a great product backed by outstanding customer service.

15 de abril de 2026
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logótipo da Plunge

Resposta da Plunge

Thank you so much for the 5-star review Mike! We are thrilled to hear that Oscar was able to provide such exceptional support. We take great pride in our customer service, and I’ll be sure to pass your kind words along to them. Enjoy your Plunge!"

Classificada 5 em 5 estrelas

customer service is a 10/10

I needed customer service to help me out with an issue that came up, Kristin Suggs helped me and was amazing to work with. She had great knowledge of the products and the components.

Thanks plunge!

16 de abril de 2026
Opinião espontânea
logótipo da Plunge

Resposta da Plunge

Hi Cal, thank you so much for your review! We take pride in our customer experience!

Happy Plunging!

Classificada 5 em 5 estrelas

Plunge is a great option if you’re into…

Plunge is a great option if you’re into cold or hot plunges. The tubes are modern and simple, everything can be done straight from your phone. Great management 👍🏼

16 de abril de 2026
Opinião espontânea
logótipo da Plunge

Resposta da Plunge

Thanks for the love, Makaylah! We designed our tubs to be as modern and simple as possible. We appreciate the shout-out to our management team as well!

Happy Plunging!

Classificada 5 em 5 estrelas

Effortless

Effortless. Great purchasing incentives and on going professional support from the owners. Stayed with me through this purchasing process all the way. Finally made the commitment and plunged right in!

16 de abril de 2026
logótipo da Plunge

Resposta da Plunge

Hi John, thank you for sharing your experience! 'Effortless' is exactly what we aim for. We’re so glad the owners could support you through the process and help you make the commitment to plunge right in.

Welcome to the family!

Classificada 5 em 5 estrelas

In a sea of cold plunge options, support wins the day.

I don’t usually take the time to write reviews—but this one is earned.

My experience with the PLUNGE support team was exceptional from start to finish. What could have been a routine replacement parts request turned into a masterclass in customer service. They responded quickly, handled everything efficiently, and made the entire process effortless on my end.

What really set them apart: they didn’t just fulfill the request—they overdelivered. Extra parts were included without me asking, and a service representative personally called to confirm that everything was exactly what I needed. That level of follow-through is rare.

In a world where most companies aim to meet expectations, PLUNGE clearly aims to exceed them—and they do.

If this is how they handle support, it says everything about how they run their business.

Well done.

15 de abril de 2026
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logótipo da Plunge

Resposta da Plunge

Wow, Reagan! Thank you for the review. Our goal is always to exceed expectations, so it's rewarding to hear that the extra parts and personal follow-up made a difference. We’re glad we could make the process effortless for you!

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