I would not buy a Plunge All-In Ever. Bought my plunge all-in 2 years ago. The filter housing/pressure weep line sprung a leak within 9 months. it was a major hassle to fix under warranty. they said t... Ver mais
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Leia as opiniões dos outros
Take the Plunge! I've been working with MK and Marlene at Plunge customer support to resolve an issue with my Plunge unit. The customer support is outstanding to say the least. They always respond... Ver mais
Small warehouse building with no windows with only fake plants. Small sauna and 4 cold plunge tanks. Considering the price I think it would be beneficial to replace all the plastic plants with real pl... Ver mais
A empresa respondeu
Plunge with flawless victory. From my initial contact with Jonathan, thru Caitlin with next day support solution (user error not Plunge), including a gorgeous unit, I could not be happier. Mini came... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Plunge, we’re on a mission to help people unlock greater resilience, faster recovery, and sharper mental clarity. Through our high-performance cold plunges and saunas, paired with the #1 contrast therapy app, expert guidance, and our passionate member community, we aim to make the benefits of cold and heat immersion more accessible, effective, and enjoyable for all.
Informações de contacto
Estados Unidos da América
- support@plunge.com
- plunge.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 52% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Company
Plunge support was easy to work with. I really like their products and my customers love the cold plunge!

Resposta da Plunge
Just got off the phone with Kristin
Just got off the phone with Kristin, I was concerned reading the reviews and dealing with my issues with my plunge but she was awesome and resolved my issues!

Resposta da Plunge
Christian’s Blessings
Just got off the phone with Christian at The Plunge. I need to get my cold tub up and running ASAP. He was great. Straight forward answers for my Q’s and a quick solution. He didn’t waste my time or my money - I like that.

Resposta da Plunge
Smooth and seamless
The whole process has been smooth and seamless. My Plunge will be delivered this week and I can't wait!

Resposta da Plunge
Steer clear of this company!!!!!!!!
Steer clear of this company!!!!!!!!
This is the second review of this disastrous company. It has now been over one year and about 150 emails going back and forth with their online help.
Last I left it on my last review, they had agreed to send a technician to come out. He texted me once and then ghosted me.
When I emailed the company again, they were not helpful and now that it's spring in the Midwest, we have begun communicating again.
They first asked me to redo everything we spent over four months going over, and I said no, because I was done being their technician and unpaid employee, and that they should send out the technician. They now won't do it because my "warranty is up."
So, I have spent $800 on additional parts (at their prompting) and countless hours doing their technician work in order to have a product that hasn't worked in over a year. So if you buy from them, you better hope nothing ever goes wrong.

Resposta da Plunge
Ordered from Instagram
Ordered from Instagram. Been tracking for a few months. Can't wait to use it. Super easy check out.

Resposta da Plunge

Resposta da Plunge
Great Company
My experience with the Plunge team has been phenomenal. Customer service has also been amazing and quick to resolve any issues that I’ve experienced. Highly recommend!

Resposta da Plunge
Received my Evolve Air a week ago and…
Received my Evolve Air a week ago and have been loving it! As someone that has only just began a journey into better health habits, the customer experience has been amazing from the set up instructions to using the app to track my progress. I’m thrilled to have this great product and see myself buying from Plunge again in the future!

Resposta da Plunge
Great Product
I had an amazing experience with my plunge! I love the quality and customer service was awesome! I give them a 5-star rating for being so helpful and would recommend their tubs to anyone.

Resposta da Plunge
The customer service at plunge is as it gets.
The customer service at plunge is as good as the product. I have had a cold plunge from Plunge for 2 years and referred 5 people to purchase a cold plunge. What separates them from others is their quality of product and more importantly their customer service. They always answer quickly and go above and beyond. I haven't had many issues but when I do, or have a question they quickly address it and support my needs. If they say they will respond, call back, or get to a manager; they always do what they say. I will continue to be a Plunge supporter and will look at their products before any other when purchasing sauna/ plunges in the future. I am a Plunge customer for life and encourage anyone to work with plumge

Resposta da Plunge
Great experience!
Great experience! Fast delivery! Definitely recommend the Plunge Pod.

Resposta da Plunge
Very happy with my long thought through…
Very happy with my long thought through purchase. Been doing my research for a while and had tons of questions and the staff was great helped me all the way through!

Resposta da Plunge
Plunge
Thank you Ron , for reaching out and resolving the problem! Plunge makes a home made cold therapy tub. Works for recovery, wellness , and mental thoughts. Athletes first choice!

Resposta da Plunge
Oscar from customer suppport is oustanding.
Oscar from customer support has been outstanding. From the time we purchased our sauna through today, he has gone above and beyond to ensure we received exceptional customer service.
We love our sauna and are very glad we decided to go with the Plunge XL model. Anytime I have had a question, Oscar has responded quickly and professionally.
Again, this is a great product backed by outstanding customer service.

Resposta da Plunge
customer service is a 10/10
I needed customer service to help me out with an issue that came up, Kristin Suggs helped me and was amazing to work with. She had great knowledge of the products and the components.
Thanks plunge!

Resposta da Plunge
Plunge is a great option if you’re into…
Plunge is a great option if you’re into cold or hot plunges. The tubes are modern and simple, everything can be done straight from your phone. Great management 👍🏼

Resposta da Plunge
Effortless
Effortless. Great purchasing incentives and on going professional support from the owners. Stayed with me through this purchasing process all the way. Finally made the commitment and plunged right in!

Resposta da Plunge
In a sea of cold plunge options, support wins the day.
I don’t usually take the time to write reviews—but this one is earned.
My experience with the PLUNGE support team was exceptional from start to finish. What could have been a routine replacement parts request turned into a masterclass in customer service. They responded quickly, handled everything efficiently, and made the entire process effortless on my end.
What really set them apart: they didn’t just fulfill the request—they overdelivered. Extra parts were included without me asking, and a service representative personally called to confirm that everything was exactly what I needed. That level of follow-through is rare.
In a world where most companies aim to meet expectations, PLUNGE clearly aims to exceed them—and they do.
If this is how they handle support, it says everything about how they run their business.
Well done.

Resposta da Plunge
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