Plush Opiniões 

My build was delayed, so I asked if it was possible to extend the hold beyond the 21 days, even offering to pay extra. They declined, so I had to arrange for it to be sent to a different location. It took over 5 phone calls, 3 emails, and a visit to the store to try to resolve issue. Several people promised to follow up, but none did. I eventually found the delivery person’s direct contact number through the tracking system to update the address. However, the delivery was 2 hours later than the window because they had to modify the order, but they didn’t inform me. This delay affected my work.

Drivers were friendly, chatty and helpful.

Great service from store, purchase, and delivery. The delivery updates were helpful leading up to day of delivery.

Great customer service

From the time we walked through the door we were nothing but impressed with the customer service we experienced. The quality of product is exemplary and delivery was informative and easy to.

Great service at the store from a very helpful sales person, delivery was quick and easy

Excellent customer service, along with communications at every stage, from placing order to receiving your items, with payment options to suit 😁

Excellent customer service at store, not rushed or pressured. Good follow up as promised. Smooth and friendly delivery. Very happy overall.

Friendly and helpful staff, great communication - kept us updated on the status of our order and the sofa was built ahead of schedule. Above all, the sofa is a quality build and very comfy.

Very prompt communication throughout the order and delivery of my sofas. The delivery driver has been very kind and considerate about my situation and arranged to deliver earlier time in the day as I had to head to hospital to see my father.

Great service by the team at the store and the delivery drivers

At every step of the way, from our initial visit to Plush (Marion) to select and place an order, through to delivery of an Albany 3-seat Vogo Carbon-upholstered electric recliner sofa within the anticipated timeframe, I experienced friendly, efficient service from the staff involved. I especially appreciated the updates/tracking information on progress and notification of the scheduled delivery date, as well as prompt responses to my enquiries over the phone. We are delighted with the finished product, which was received yesterday in excellent condition. Thankyou all.

Very happy with service and salesperson, especially Joshua from Albury, Not pushy, honest, relaxed and very easy to deal with. Excellent communications from the store and in regards to delivery also. An easy process and the delivery guys were great

Salesman (Rahul) was great...showed us the products, and took particular interest to ensure the suite would fit the entry to house. Delivery guys were amazing....friendly, punctual, careful with the lift and did a great job to install the 2 suites in the lounge where we wished. Great experience all round!

Friendly staff, great range and quality product.

Delivery was great ,Chris kept us up to date at what time he would arrive with our lounge.

Staff were informative and helpful & we appreciated the regular updates about expected delivery.
Delivery was on time and the guys were great. We had ‘post purchase’ concerns as our suite was relatively expensive, but we are extremely happy with the quality, comfort and look.

Gun from Plush in Fyshwick was so incredibly helpful and communicated with me the entire process giving me updates along the way. The delivery team that was organised delivered the couch, unwrapped in, popped the legs on and placed it in position which I did not expect. So happy with everything. Oh and the couch is INSTANTLY comfortable.