Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Classificada 1 em 5 estrelas

First time Plush buyer, bought floor stock lounge on weekend, Delivery quoted the next Thursday or the week after. I rang 5 times to follow up delivery and have now been told it won’t be delive... Ver mais

Classificada 4 em 5 estrelas

Love my Odette sofas, the Sunday fabric in light grey is perfect. Sofa was delivered when told it would be 8-10 weeks which suited me.

Classificada 5 em 5 estrelas

It wasn’t easy to pick a new couch from the website but with careful consideration the sales team assisted me with height & width dimensions & I felt reassured for my purchase. Waiting times were as... Ver mais

Classificada 5 em 5 estrelas

We shopped at the Moorabbin store and the help we received from Rachael was amazing. We needed a specific configuration and wanted a colour that wasn’t a standard offering. Rachael and the team ma... Ver mais

3,1

Aceitável

TrustScore: 3 em 5

405 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

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3,1

Todas as opiniões

(405)

62 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Totally unsatisfied.

After waiting for more than three months, they delivered the product with missing pieces. According to the delivery people, the warehouse person was not sure about the number of pieces coming with the product.

25 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

FABULOUS, we LOVE our new Lounge

Honest, extremely helpful, great communication!
We absolutely love our new lounge.
From the moment we walked into the store at North Lakes to delivery, we couldn’t fault their professionalism.

24 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thanks

Thanks. They came on time (actually half an hour earlier). They did a great job- very efficient and packed all the packaging together. No fuss at all.

25 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Couch arrived ahead of time

Couch arrived ahead of time. We were kept informed of delivery time via text. Couch installed quickly & where we wanted it. Great service.

25 de janeiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Overall a great experience

Process was relatively smooth. Purchasing in store was fantastic, arranging delivery was tedious, I was advised to call delivery centre to reschedule as it has been put on a day I was overseas and I had a round and round conversation about how they could only hold a sofa for 21 days but I needed delivery on 22nd day due to being overseas. This was quickly rectified when I called store.
Delivery came in desired day, within specified time. Prompt and professional.
Experience was very pleasant, with the one exception noted above.

23 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Our 2 sofas were delivered earlier than…

Our 2 sofas were delivered earlier than predicted. The fabric is soft and the colour is lovely. There were ample fabric options to choose from. The salespeople were helpful and company communication was great.

24 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bad service all round.

Basically, everything that was promised was not delivered. Firstly, we were given a date and a time that our lounges were going to be delivered, these dates and times were changed on two accounts, with that in mind! when I rang the store at Crossroads to find out what was going on I was told that she could not help because she had to find out more from your delivery Centre. When the sales lady came back to me, I still didn't get an answer, as she said that she was not given all the relevant details, I just think this is not good enough, in fact Plush/Nick Scali should be embarrassed with themselves, this is even worst for me as I know Anthony very well and my father in-law was a very close friend for a very long and in fact worked for him when they first started operations in Australia. You asked me to be honest and even though I know the owners I would not pull back from saying what I need to say and also one of the drivers' offsiders was somewhat rude to a degree and pushy.

8 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Happy Customer

Very happy with our new modular leather lounge from Plush, Campbelltown. Fantastic customer service from Skye. Hassle-free delivery.

21 de janeiro de 2025
Opinião espontânea

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