First time Plush buyer, bought floor stock lounge on weekend, Delivery quoted the next Thursday or the week after. I rang 5 times to follow up delivery and have now been told it won’t be delive... Ver mais
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Leia as opiniões dos outros
Love my Odette sofas, the Sunday fabric in light grey is perfect. Sofa was delivered when told it would be 8-10 weeks which suited me.
It wasn’t easy to pick a new couch from the website but with careful consideration the sales team assisted me with height & width dimensions & I felt reassured for my purchase. Waiting times were as... Ver mais
We shopped at the Moorabbin store and the help we received from Rachael was amazing. We needed a specific configuration and wanted a colour that wasn’t a standard offering. Rachael and the team ma... Ver mais
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On time
On time, great comms thru the app and the guys were great.
The whole process from placing the…
The whole process from placing the order to receiving the delivery was flawless. We were kept informed of progress all the way through. All time estimates were actually true and correct. Delivery guy's were champions.
Apart from some messing around in the…
Apart from some messing around in the organising of the deliver date, the delivery and product are great. The delivery team was extremely professional.
The 2 delivery men were very helpful…
The 2 delivery men were very helpful and friendly.They done very good job bring our new couch inside the house
We raccomend this 2 person for any delivery
Occasional chair
Ordered chair and it had to be made. Since this was over Christmas it did take longer than normal. Updates were sent during the process. Delivery service was excellent.
Great communication
Great communication, and professional delivery
Set it all up and helped place where I needed it to go
Lounge suite hunting
The sales staff were great especially Jamie as he notified us that our lounge would be delayed for delivery.
Plush lounge …
Plush used a different company for their deliveries which I didn't know but they were very friendly and helpful. The furniture looks great.
The staff at Plush were helpful as were the delivery drivers
The staff at Plush were helpful and attentive. The delivery was smooth and the drivers were amazing. Friendly, fast and efficient.
I don’t think I could have had a better experience.
Plush Living the Life
From the experience on the showroom floor in Oct thru to Delivery end of Jan. It was a very streamlined experience and I highly recommend for service and quality.
Great service from the shop and…
Great service from the shop and delivery guys
Let down badly by removalist !!!
Everything appeared to be going great, did a good job removing the existing couches and setting up the new. As I had arranged with Kelly directly - the removed couches were loaded onto the truck for delivery to my son's home in Carramar and an old couch and ottoman were to be picked up and disposed of.
This is where it all went to SHIT!!!!!
We got a phone call from Kelly telling us there was a mix up, he would take the ottoman but not the couch.As I had already paid an extra $205 as agreed I thought that he was "taking the piss.!!!!
He then stated that he would be charged $50 - $60 to dump it at the top so I told him I would pay an extra $100 to cover it. He said he would have to check with his brother and get back to me. The next thing I get is a phone call from my son saying the couch and ottoman were left on the verge????
To say that we are not happy is a bit of an understatement!!!!
We now have to pay someone to collect the couch and ottoman and take them to the tip!!!!?.
Worst removalists ever!!
***** 5 Stars to product and in store staff
However the sofas we bought are fantastic and the staff in the store could not be faulted. Big thank you to Gregory whose advice was very much appreciated.
Great Products and Service
Great friendly, professional service from the time spent in the showroom, the ordering process through to the delivery of the product (lounge).
Thank to all the team at Plush.
Returning customer.
We have been a Plush customer for many years and have returned again for a new sofa. Again very happy with quality of the sofa suite and service from Plush.
Great service from start to finish.
Good quality lounge expert delivery
Good quality lounge delivered and installed when promised
Richard Springvale Storeamazing service from…
We received amazing service from Richard at the Springvale store.He was extremely patient and nothing was too much trouble.The thing that amazed me was that he remembered my name after 2 week as well as my husbands who he hadn’t met if I ever need another couch I’ll go straight back to Richard . Much appreciated Denise and Shane.
Great experience at Plush
We purchased a rug from Kotara store & found both staff to be extremely helpful. Wouldn’t hesitate to buy from there again. Delivery staff were also very courteous & considerate of our new home.
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