Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

First time Plush buyer, bought floor stock lounge on weekend, Delivery quoted the next Thursday or the week after. I rang 5 times to follow up delivery and have now been told it won’t be delive... Ver mais

Classificada 4 em 5 estrelas

Love my Odette sofas, the Sunday fabric in light grey is perfect. Sofa was delivered when told it would be 8-10 weeks which suited me.

Classificada 5 em 5 estrelas

It wasn’t easy to pick a new couch from the website but with careful consideration the sales team assisted me with height & width dimensions & I felt reassured for my purchase. Waiting times were as... Ver mais

Classificada 5 em 5 estrelas

We shopped at the Moorabbin store and the help we received from Rachael was amazing. We needed a specific configuration and wanted a colour that wasn’t a standard offering. Rachael and the team ma... Ver mais

3,1

Aceitável

TrustScore: 3 em 5

405 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

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3,1

Todas as opiniões

(405)

62 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The whole process from placing the…

The whole process from placing the order to receiving the delivery was flawless. We were kept informed of progress all the way through. All time estimates were actually true and correct. Delivery guy's were champions.

30 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Occasional chair

Ordered chair and it had to be made. Since this was over Christmas it did take longer than normal. Updates were sent during the process. Delivery service was excellent.

30 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Plush lounge …

Plush used a different company for their deliveries which I didn't know but they were very friendly and helpful. The furniture looks great.

28 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Plush Living the Life

From the experience on the showroom floor in Oct thru to Delivery end of Jan. It was a very streamlined experience and I highly recommend for service and quality.

28 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Let down badly by removalist !!!

Everything appeared to be going great, did a good job removing the existing couches and setting up the new. As I had arranged with Kelly directly - the removed couches were loaded onto the truck for delivery to my son's home in Carramar and an old couch and ottoman were to be picked up and disposed of.
This is where it all went to SHIT!!!!!
We got a phone call from Kelly telling us there was a mix up, he would take the ottoman but not the couch.As I had already paid an extra $205 as agreed I thought that he was "taking the piss.!!!!
He then stated that he would be charged $50 - $60 to dump it at the top so I told him I would pay an extra $100 to cover it. He said he would have to check with his brother and get back to me. The next thing I get is a phone call from my son saying the couch and ottoman were left on the verge????
To say that we are not happy is a bit of an understatement!!!!
We now have to pay someone to collect the couch and ottoman and take them to the tip!!!!?.
Worst removalists ever!!

***** 5 Stars to product and in store staff

However the sofas we bought are fantastic and the staff in the store could not be faulted. Big thank you to Gregory whose advice was very much appreciated.

28 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Products and Service

Great friendly, professional service from the time spent in the showroom, the ordering process through to the delivery of the product (lounge).
Thank to all the team at Plush.

28 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Returning customer.

We have been a Plush customer for many years and have returned again for a new sofa. Again very happy with quality of the sofa suite and service from Plush.

28 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Richard Springvale Storeamazing service from…

We received amazing service from Richard at the Springvale store.He was extremely patient and nothing was too much trouble.The thing that amazed me was that he remembered my name after 2 week as well as my husbands who he hadn’t met if I ever need another couch I’ll go straight back to Richard . Much appreciated Denise and Shane.

25 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience at Plush

We purchased a rug from Kotara store & found both staff to be extremely helpful. Wouldn’t hesitate to buy from there again. Delivery staff were also very courteous & considerate of our new home.

17 de janeiro de 2025
Opinião espontânea

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