Mike has been very friendly and patient with me right from beginning. He is man of tolerance and kindness.
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Leia as opiniões dos outros
I was a bit apprehensive arranging a trip online with a firm I saw an advert for on Facebook, but Ronald dealt with all queries (there were a few) quickly, professionally and efficiently, catering... Ver mais
A empresa respondeu
The travel agent who’s name is Mike was very accommodating and he explained everything about the holiday package that easily to understand. He itemised the itinerary from picking up us at the airpor... Ver mais
A empresa respondeu
Booked my first solo adventure for later this year so I was feeling quite anxious. Chatted with Mike at plusholiday and he answered all my queries and concerns. He was very helpful and even got me bre... Ver mais
Informações sobre a empresa
Escrito pela empresa
Our team at Plus Holiday has a over 45 years’s experience in providing the best holidays across the world for less. We specialise in a quick, easy and personalised phone booking service, meaning your dream escape is just a call away. Thanks to our proven track record as a fully bonded a tour operator which sells to customers direct. We do our own contracting contract directly with our hotels, ground handlers and various airline partners, so there's no middleman so we offer the best price to our customers. We arrange high-end holidays or low-cost holidays for all budgets to any worldwide destinations. Be it a city break, tropical beach holiday, escorted trips, all inclusive holiday, worldwide cruises or family getaway, our competitive prices and various holiday types keep customers coming back. We have an extensive range of worldwide holidays to Caribbean, Middle East, Indian Ocean, Far East including USA is unrivalled. If you are looking for a personal touch for your honeymoon or wedding, we have the experience to arrange your bespoke holiday arrangements that match your personalise expectations and style ensuring your special day goes off without a hitch.
Informações de contacto
66 Park Way Ruislip Greater London, HA4 8NR, LONDON, Reino Unido
- 020 3475 3130
- customerservice@plusholiday.co.uk
- plusholiday.co.uk
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I recently booked a 6-night holiday…
I recently booked a 6-night holiday from London Heathrow (LHR) to Goa through Plus Holiday, and I’m extremely happy with the experience! The entire trip was smooth and well-organized.
A big shoutout to Mike, who was my travel agent—he was very helpful, professional, and always available to answer my questions. He made the booking process simple and hassle-free.
The flights were perfectly timed, and the holiday arrangements in Goa were exactly as promised. Great value for money and outstanding customer support!
Highly recommend Plus Holiday and especially Mike for anyone planning a stress-free holiday! Will definitely book again.
Ronald is Amazing
Cannot express how helpful Ronald is. This is the second City break since have booked with Ronald. He is thorough and so so patient. I ask so many questions but he is so accommodating. Plus Holidays, Ronald is an asset to your team. A big 10/10! 🤩
gary made booking our holiday so…
gary made booking our holiday so straight forwarsd he make sure all was in place
Terrible customer service…
We booked a 3 city break with flights & trains between Prague, Vienna & Budapest. All travel arrangements were good. However we specifically requested twin rooms in all hotels & prior to our trip, one hotel was changed as apparently the original hadn’t got twin rooms. On arrival at all 3, there was no request from plus holidays for a twin . The first hotel accommodated us whilst the others didn’t. We called Kate twice to try to sort it before we arrived at the next hotel. She wasn’t particularly helpful or friendly but assured us that she would call ahead & sort & get back to us. We heard nothing & phoned again to be promised a call back once she had spoken to the 3rd hotel, again no response & the 3rd hotel again only provided us with a double. Kate’s customer service was very very poor & we wouldn’t recommend anyone dealing with her which is a shame as it was good value for money.
Gary made booking trip easy
Gary made booking trip extremely easy. He was helpful and answered all our queries.
Very help full Mike
Reservation
I would like to share my experience with a booking for Romania which was very fast and Ronald served me and he was very nice and patient with me now I am eagerly waiting for the tickets and to be able to go on my trip

Resposta da Plus Holiday
Excellent customer service and a very professional chat with Mike
Excellent customer service and

Resposta da Plus Holiday
Mike
Mike was extremely helpful We had lots of requests and he handled them all calmly and professionally. Thank you again Mike

Resposta da Plus Holiday
Booking all good but then they booked…
Booking all good but then they booked taxi in wrong pick up point. I have to pay for another taxi. So I will not miss our flight. I ask for refund because is there mistake. They made me wait and wait. Over 2 months later still no answer they are not even replying anymore. They could have just said no refund or give me partially refund in the beginning I will not given this bad review. But just made me wait then got ignore. Great customer Service not
The booking process so far has been…
The booking process so far has been quick and easy. Just waiting to see if the trip is as good. Mike has been dealing with my booking.

Resposta da Plus Holiday
Really good package and Jason was very…
Really good package and Jason was very helpful and patiently answered all of my questions. I'm very excited for the trip to Romania, it looks like a very good deal. Very quick and easy to book - definitely recommend!

Resposta da Plus Holiday
Quick booking
My parents wanted to make a quick booking for their Valentines vacation and Justin provided a wonderful service keeping me informed and updated . Thanks so much!!

Resposta da Plus Holiday
Mike was very helpful and gave us a…
Mike was very helpful and gave us a great deal .. will
Be booking again next

Resposta da Plus Holiday
Same thing happened to me and my…
Same thing happened to me and my Daughter we got to krakow airport no taxi I'm classed as disabled and my Daughter has asthma . We waiting an hour for taxi before we got our own taxi . Will not be booking with these again and I'm looking to Abta and holiday insurance for compensation. Terrible treatment..
Plus holiday disaster
Went with them to Krakow.
Due to flight timings we booked a transfer from airport to hotel. No one arrived!!! Searching airport got no results. Emergency contact number just rang. Ended up hiring airport taxi late at night at significant cost.
Calls to emergency contact number in next few got us nowhere. Ended up calling company. They called back to say taxi from hotel at 0300 was confirmed. Guess what? It didn’t! Ended up getting hotel to get a taxi
On return no response from company.
Shocking customer service.
Book with them with care.
Not getting my business again.
Thank you so much Justin for all your…
Thank you so much Justin for all your patience and help, to make sure everything was perfect to meet our needs.
Very much appreciated and would definitely recommend.

Resposta da Plus Holiday
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