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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I cannot sing the praises of this company high enough Jazzy and the team went far beyond what I expected of a travel agent Jazzy looked after me so well,after I missed my flight back to the UK (... Ver mais

Classificada 5 em 5 estrelas

Jazzy Cruz was really helpful throughout the whole process, from checking up with the cheapest flight deals to ensuring I get my tickets well in time. He responded to every query I had and reassured m... Ver mais

Classificada 5 em 5 estrelas

Jacob was brilliant, his customer service was top notch and felt well taken care of. From getting regular updates on payments, securing the tickets and ensuring our onboarding process went smoothly.... Ver mais

Classificada 5 em 5 estrelas

This was my first time flying with them, and they were extremely helpful throughout the entire process. They assisted with arrangements, provided clear guidance, and helped with airline procedures and... Ver mais

Informações sobre a empresa

  1. Agência de viagens
  2. Agência de bilhetes de avião
  3. Site de pesquisa de voos
  4. Agência de turismo
  5. Agregador de viagens

Escrito pela empresa

Cheaper Fly is a travel agency that operates from London. We offer exceptional travel services at a fraction of the cost. Our team of experts is dedicated to understanding your needs and preferences. Based on your requirements, we provide personalized services to ensure that you have a memorable travel experience. You can reach out to us anytime; we will be ready to assist you instantly.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

51 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

5 star treatment

I cannot sing the praises of this company high enough
Jazzy and the team went far beyond what I expected of a travel agent
Jazzy looked after me so well,after I missed my flight back to the UK
(Totally my fault)
Cannot recommend them more
Brilliant service
11/10

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Cheaper Fly Ltd provided outstanding…

Cheaper Fly Ltd provided outstanding assistance, particularly when air travel was likely to strain my budget. The agent, Abdullah, promptly reached out and guided me throughout the entire reservation process. His advice was invaluable, and he demonstrated remarkable flexibility by allowing me to hold the booking and pay for the seat afterward.

25 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Jazzy Cruz was really helpful…he reassured me and made sure I get my tickets well in time. 👏🏾

Jazzy Cruz was really helpful throughout the whole process, from checking up with the cheapest flight deals to ensuring I get my tickets well in time. He responded to every query I had and reassured me coz I was skeptical from the beginning 🥹which is normal as it was my first time using booking agents. I totally recommend their services 10/10👏🏾👏🏾

17 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best Ever Travelling Experience

This was my first time flying with them, and they were extremely helpful throughout the entire process. They assisted with arrangements, provided clear guidance, and helped with airline procedures and check-in. They thoroughly supported me with my boarding passes and stayed in contact, ensuring I was guided and looked after on my return journey to the UK. I was very happy with their service, thoroughly convinced, and would highly recommend them to anyone planning future travel.

25 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Cheaper Fly, thank you Moira

I was referred to Cheaper Fly by a friend and Moira has been my go to person whenever I've needed to book a flight ticket. Her service is consistently thorough, precise, and highly responsive. I have booked with her more than 7 flights, each experience has been seamless. She quickly resolves any issues and saves me time of searching for flights myself by providing tailored options every time. I highly recommend Cheaper Fly and Moira for reliable, efficient travel support.

17 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Abdul went above and beyond to find a…

Abdul went above and beyond to find a good deal for my parents. I was a bit sceptical at the beginning but he reassured me and gave me confidence to trust the company. I’m glad I used cheaper fly. I would highly recommend this company. Very good customer service and very efficient. Will be using them again for all future travels.
Vanessa

30 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Jacob was brilliant

Jacob was brilliant, his customer service was top notch and felt well taken care of. From getting regular updates on payments, securing the tickets and ensuring our onboarding process went smoothly. He was a champion. The icing on the cake was when he checked on us on our return.

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

It was like a personalised engagement…

It was like a personalised engagement with the Cheaperfly agent, Raymond Gray. He was quite helpful in his attending to my flight request and was very polite and professional. He made it easy for me to recommend Cheaperfly to anyone.

8 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Overall great experience!

Jazzy Cruz helped with my mum’s flight and he was great. He gave timely responses to all my questions and was very willing to help with all the specifications I wanted to ensure that her flight was stress free for her. I will always recommend.

4 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

An Amazing and unforgetable Service

I got to know Jazzy of Cheaper flights through a referal, and I must say Jazzy just from the start of it all was super amazing, the service he delivers is out of this world. And I used to stress him because my trip on its own had so many uos and downs and at times I would call him after 11pm and he would still pick up and assure me he will do his best to accomodate us. On the day of flying there was an issue at the airport with the age of my child and I rang Jazzy and he was right on the phone with me until the issue was resolved. When this happened We freaked out because we have dealt with Agencies before and you know they switch off phones when a client travels or don't take calls at all. Our trip was amazing and we are now using cheaper flight forever. I would recommend Jazzy's service at any given day and time. Thank you so much.

20 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Jacob

Jacob has been fantastic he is quick to answer your questions and works tiresly to find you the cheapest fights. He is my now my go to person when booking any flights.

1 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Always there to help

I was very sceptical using this company BUT I would use no one else now. Jacob has gone way beyond the norm sorting cancelled flights, flight changes etc. for me. Thank you Cheaper Fly for bring so reliable, friendly and always making sure I get the best flight price.

18 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I would like to complain about two…


I would like to complain about two members of your staff.
Zach and Jacob.
I booked a holiday with your company for Christmas, I have been speaking to Zach and he got me a good deal. I explained to Zach that I had to wait for my daughters visa to come through before I committed to the holiday he said no problem I could pay a deposit and the full amount doesn't need to pay until 2 weeks before going away. He said this on more than one occasion. Three days later I had to chase up the information on the flights, this is when Zach phoned me asking when can I pay for the full flight because the airline won't reserve the seats, I said I couldn't pay for it all in one go. He said he had to speak with his manager.
Jacob the manager phone today asking for the full amount and I explained what Zach had said and he replied did I get that in writing about paying 2 weeks before we went as I was lying about this.
I'm absolutely discussed in how I have just been spoken to and treated by your staff.
I feel let down, by one unhappy customer 😔

Sent from Outlook for Android

3 de setembro de 2025
Opinião espontânea
logótipo da Cheaper Fly Ltd

Resposta da Cheaper Fly Ltd

Dear Customer,

It seems there has been a misunderstanding regarding your booking. Your travel dates were in December, and as per policy, the full payment was supposed to be paid by the end of September.
To support you, we arranged a credit-based ticket and offered you the flexibility of paying in instalments. Our company was even ready to pay 50% of the ticket cost directly to the airline to secure your journey, provided you could cover the remaining amount by the deadline.
Unfortunately, as this payment was never paid by your side (except just £150 for the reservation, we were unable to proceed further under the airline’s policy. Please note that at no point did our manager use the word “liar” during the call, nor are we allowed to talk this way to any of our customers. (As our calls are being monitored & recorded by the Quality Control Department) The intention was only to explain the policy and payment requirements

Despite all the confusion & mishaps, We Apologized personally on the phone call & refunded the Whole amount of the reservation that was paid from your side within 15 minutes after the call. (Proof, including all pictures, is available upon request)

Regards,
Customer Care Team
Cheaper Fly Ltd

Classificada 5 em 5 estrelas

Very Responsive

Good customer service from Cheaper Fly especially from Jazzy. Patiently responding to my a million questions. The whole process was smooth. Highly recommended

26 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service at its best

Travel can be nerve wrecking. Mr Abdullah was very very patient. I don’t know how many times I had changed dates..🤣 but he just kept on going. I am truly grateful and I highly recommend him. Anytime.

23 de julho de 2025
Opinião espontânea
logótipo da Cheaper Fly Ltd

Resposta da Cheaper Fly Ltd

Hi, Fikile,

Thank you for taking the time to provide positive feedback.

We value your input and would love to hear more from our customers in order to identify areas for improvement.

We are always here to assist you. If you have any other questions or concerns, please do not hesitate to let us know.

Best Regards
Customer Care Team
Cheaper Fly Ltd

Classificada 5 em 5 estrelas

They are amazing and wonderful 💯

They are amazing and wonderful 💯
The Cheaper Fly is very very good they have Customer Orientation and know how to pamper Customers especially Mr Abdul and also they're services is Fabulous 💯 thank you so much Mr Abdul for take care of My Mummy tickets 🙏

11 de julho de 2025
Opinião espontânea
logótipo da Cheaper Fly Ltd

Resposta da Cheaper Fly Ltd

Hi, Tolulope Osolake,

Thank you for taking the time to provide positive feedback.

We value your input and would love to hear more from our customers in order to identify areas for improvement.

We are always here to assist you. If you have any other questions or concerns, please do not hesitate to let us know.

Best Regards
Customer Care Team
Cheaper Fly Ltd

Classificada 5 em 5 estrelas

Maria thanks so much for help in the…

Maria thanks so much for help in the last minute to find best option for flying in India as you have understood the situation so thank you so much 😊

14 de junho de 2025
Opinião espontânea
logótipo da Cheaper Fly Ltd

Resposta da Cheaper Fly Ltd

Hi, Nirav Patel

Thank you for taking the time to provide positive feedback.

We value your input and would love to hear more from our customers in order to identify areas for improvement.

We are always here to assist you. If you have any other questions or concerns, please do not hesitate to let us know.

Best Regards
Customer Care Team
Cheaper Fly Ltd

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