point.me Opiniões 107

TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Natalie, the chief Customer service agent, is simply the best service person I have ever met in decades of flying. Point.me is really a dream come true. Your ability to use your miles for travel, ge... Ver mais

Classificada 1 em 5 estrelas

I wanted to see what Point.me could do before enrolling in the paid version, so I registered for the free version. The answer was: NOTHING. I couldn't search a round-trip ticket or search for mo... Ver mais

Classificada 5 em 5 estrelas

I’m heading to Bali with my daughter and decided to join point.me to help use my points for the trip—such a great decision! I also opted for the $400 concierge service, and it was absolutely wor... Ver mais

Classificada 5 em 5 estrelas

We have worked with James at Point.me three times for international trips and his travel knowledge and expertise has allowed us the opportunity to use our mileage points in the best possible way. We w... Ver mais

Informações sobre a empresa

  1. Site de pesquisa de voos
  2. Agência de viagens
  3. Agregador de viagens

Escrito pela empresa

Get 6-12x the value from your points when you search and book award flights on point.me. Compare fares across 150+ airlines and loyalty programs and get expert advice for transferring your points and booking your flights. Save 50-90% vs booking through your credit card's travel portal.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

107 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Well worth the cost!

I wish the onboarding to use the benefits was a little more intuitive, but my questions were answered promptly. Then my consultation on points strategy with Laura was top notch as she was very thorough and knowledgeable.

9 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent tool I recommend it

I had been paying for Point.me for three years but never used it. In fact, I had forgotten I even had the subscription and canceled it at the most recent renewal. However, when I needed to plan a trip to Asia and wanted to avoid flying economy, I decided to give it a try. With plenty of points but no idea where to start, I explored the Point.me tool.

To my surprise, I immediately found a business class option to the Philippines for just 63,000 points. The tool proved incredibly useful for finding flights not only to my destination but also for the return and other locations within Asia. I’ve decided to renew my subscription and plan to use it regularly moving forward.

The reason I didn’t give a 5-star rating is that the process of searching can be time-consuming, and I would have preferred to pay someone to handle it for me. Additionally, the platform requires a lot of specifics when filling out forms, which didn’t align with my more flexible travel plans. When I tried reaching out for support, it took several attempts before I received an email explaining how to ask other questions, which was not the most convenient experience.

Bottom line: For anyone who does any kind of regular travel, I recommend the subscription. For those wanting to use saved points or plan trips using points, I highly recommend their service. It’s a powerful tool for unlocking the value of your rewards, even if there’s room for improvement in convenience and support.

6 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Kudos to point.me

I have been using point.me for a number of years now. My consultant James has consistently done a fantastic job. He always lets me know the various options available and which ones give best value for money (points) and which ones fit my schedule the best, sometimes not always the same thing. I would highly recommend point.me and James if you want to maximize your points usage.

5 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

James has been a wealth of knowledge…

James has been a wealth of knowledge and experience each time we have used him.

I spent several hours this time thinking I could find the best options and then once again, James found things I didn't that were amazing options.

Save your time...and miles...hire them.

20 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Not just a recommendation: now a necessity!

I've already recommended your services to many friends/family members (who have also used PointMe) but this is the first time I paid up for Concierge, and I'd do it again in a heartbeat.I'd NEVER have been able to figure out the combination of points/cash/destinations etc etc, it was very complex but your Concierge Mike (and my first contact, Shelby, who was also fantastic) made the situation seamless and simple. Can't thank you enough for this service and I'll continue to spread the word....

10 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Crew

Because everyone was very kind, prompt, and professional. That's table stakes for many services or at least SHOULD be, but very often not!

6 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

effing spammers

effing spammers. Continue to spam you with emails even after multiple "unsubscribes". They dont care. So give them your email and get spammed forever.

4 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I thought that I good at booking flights

I thought that I was pretty good at searching for good flights using Google Flights. I've always booked all my own trips in the past. I worked on my current plans for Barcelona before I engaged James as my Point.Me Concierge. He was fantastic. He founds flights and made valuable suggestions that I did not find and were much better than what I found on my own. He communicated in real time and worked all hours of the day and night to put my itinerary together.

30 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

James from Pointme did an excellent job…

James from Pointme did an excellent job in organizing and ticketing a complicated itinerary. He communicated quickly, was thorough and provided relevant and useful information. I certainly would use Pointme again to maximize the use of my reward points.

26 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Happy Customer

Laura and James were both very professional and extremely easy to deal with. Both efficient and pleasant. — And I’m thrilled with my points redemption and travel itinerary!! Win, win!! Would definitely recommend and use this service again!

8 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We're so glad Point.me exists!

We have been using Point.me for several years and we are impressed with the service. Laura, and then James, were prompt and professional. We put a European cruise on hold pending being able to use our Amex points. They promptly found flights on an airline we are comfortable for points that seemed reasonable. All so very painless! We highly recommend!

6 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

5 star service from Ricky @ Point Me!

I have used this service at least 4 times now, I will continue to go back. Trying to figure out the flight situation and the points and all of that on my own honestly feels like trying to learn Russian in three days. I love my rep Ricky and he has made my life exponentially easier but curating my flight itineraries for me. Most helpful service ever!

2 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

wish I found this site sooner

Really impressed with the whole operation. Very easy to navigate the site and get the best deals possible with all the point options. I used the help booking service and it was super helpful. Laura walked me through the entire process from transferring my points to purchasing the tickets. I also needed some help from customer service and a different Laura communicated and reached out immediately after I put in my request. I highly recommend and will absolutely use in my future travel

31 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

This site is amazing! …

Great tool for finding award flight availability! This saved me so many points because the Chase and Amex portals wanted millions of points for one flight, but with this site I was able to find business class seats to Paris for 70k per person one way. We booked Premium economy on the way back for 50k each. I love the booking instructions that show you step by step how to book! Really excited to finally have figured out how to stretch my points for more trips!

1 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Brady at point.me is unmatchable!

My concierge was Brady, and he was top notch from start to finish. I puchased a prepaid concierge service and loved learning about the reward booking process from him. Brady was knowledgeable, professional, accommodating, and friendly. Brady was transparent with every step of the process, provided excellent advice, and gave detailed explanations and extremely creative options working with my point balances. I would work with him again in a heart beat! Highly recommend.

1 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Point.me's Concierge Service Is Excellent

I used Point.me's concierge service. The point.me associate understood my travel objectives and preferences, and, using his extensive and current knowledge about available routings and their advantages, disadvantages, quirks, and costs in frequent flyer miles and fees, and aware of the frequent flyer currencies I had to "pay" for flights, he recommended the best possible flights. I'm VERY pleased with the results -- enabling my wife and me to take appealing, comfortable business class flights to and from our destination in our desired travel time window at a very reasonable frequent flyer mileage cost.

17 de março de 2024
Opinião espontânea

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