Overall, the experience was fine, but the identity check on purchase (because I wanted the delivery to my work place) was odd. Also, might I suggest you use Shop's additional anti-fraud features to do... Ver mais
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Leia as opiniões dos outros
Fantastic service, very friendly and approachable. Nothing is too much hassle and very happy to help and chat even with younger customers. Great ability to adapt when dealing with my autistic son an... Ver mais
This is My second Box absolutely brilliant ashame there's no vintage but price paid I'm not shocked I've pulled some pretty fire modern cards and I'm back in to tcg will buy a monthly box as the car... Ver mais
I've ordered a few of the Ultra Premium Mystery boxes now from Pokastore and have been absolutely impressed every time. Each one has been has been unique and is always a lot of fun to open. You can te... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We sell a wide range of WOTC Pokemon Cards
Informações de contacto
Reino Unido
- Sales@pokastore.com
- pokastore.com
4,6
Excelente
174 opiniões
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivery time good and the packaging…
Delivery time good and the packaging was handled with the utmost care I'm certain even If I punch the box the cards would neither bend or break
18 de junho de 2023
Love this company never any issues
2 de maio de 2023
Good product came on time .
1 de maio de 2023
Received my Scarlet Violet booster box…
Received my Scarlet Violet booster box mostly ok, except the top had some damage. They clearly don't handle their stock that well. Probably won't use again, which is a shame.
28 de março de 2023
Resposta da Pokastore
Hello, sorry to hear your box arrived with a slight dent in. We do pride ourselves on how we pack our boxes and you can see from other reviews our packaging far outweighs most companies. We would have wrapped your box in foam and used bubble pouches to secure your parcel. I expect the damage already existed straight from the case as this can happen. We would have been able to arrange a return and replacement but we are now out of stock for these so I am afraid we do not have a replacement however more than welcome to return it still. We are sealed collectors ourselves so know how frustrating it can be when a sealed box has some damage but unfortunately not always avoidable but what we would say is if you add a note on your order that the order is for a sealed collection we will make sure to look over the items before we send them. Once package I do not believe items will be damaged in transit unless run over!
Preordered for the SV set
Preordered for the SV set. Two BBs came well packaged and on release day. Highly recommended.
31 de março de 2023
Opinião espontânea
Would recommend
They mailed my stuff out really well packaged and very quickly. I would highly recommend buying from them and will be doing so myself more in future.
31 de março de 2023
Opinião espontânea
Fabulous
Used several times now. Can't fault, absolutely brilliant. Highly recommend.
16 de março de 2023
Incredibly well packaged
Incredibly well packaged. Fast delivery and came brand new as expected. No damages and no issues. Very happy, thank you! :)
19 de março de 2023
Best shop for Pokémon!
Best shop for Pokémon! They didn't charge me extra or hold onto items til they were all in stock - I had a pre-order item in my basket and they dispatched what they had first and then the preorder as soon as it arrived. Great prices too!
15 de março de 2023
Reliable and good value
Easy to use website, quick dispatch and items well packaged. Good value and you can rely that the condition of the items are exactly what is described. I'm a repeat customer, so that speaks for itself!
9 de março de 2023
Amazing customer service product well…
Amazing customer service product well worth the money I paid for it
7 de março de 2023
The Ultra Premium Box Review
I've ordered a few of the Ultra Premium Mystery boxes now from Pokastore and have been absolutely impressed every time. Each one has been has been unique and is always a lot of fun to open. You can tell they really care about delivering a quality product as each item in the mystery box is individually wrapped and numbered to provide an outstanding opening experience. I will definitely be ordering more from the Pokastore in the future. Great Job and Thank You so much!
6 de março de 2023
not reicieved my items
5 de março de 2023
Resposta da Pokastore
Sorry to hear your boosters didn’t arrive however you only contacted us 7am on a Saturday when we are closed and left this review a few minutes later after not getting a reply. You did not give us time to respond or sort this issue out. Your order was shipped on time and we have responded to you as soon as we saw your message so this review is more of a reflection on Royal Mail than us and would advice waiting longer next time before leaving a review and give time for the company to actually do something.
Excellent service and products
I bought a mystery box for my friends birthday who loves collecting Pokémon cards and products related. He was over the moon with the content supplied within this £150 mystery box. All cards and products legit, my friend was very satisfied! My parcel came on time. Pokastore is great to shop with, thank you for coming through on this one!!
1 de março de 2023
Opinião espontânea
Mystery box
Ordered a mystery box but accidentally put the wrong address in they were quick to get that changed for me and the quality of the mystery box was amazing they labelled each item in order to open was so much fun will definitely order from them again
24 de fevereiro de 2023
A++++++ 5 star
21 de fevereiro de 2023
Friendly & Helpful Service
Popped in today on our way back on a visit to Dorset to see friends.
The manager was welcoming, friendly and very knowledgeable.
Our son was very happy with his visit and as he is the family Pokemon guru, it's a thumbs up from us!
17 de fevereiro de 2023
Opinião espontânea
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