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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The store itself is well stocked and runs really awesome auctions which makes available some rare items.

Classificada 5 em 5 estrelas

The best store to buy your tcg stuff, all my orders were on time plus properly wrapped, would definitely say they leading the S.A game with the online store

Classificada 5 em 5 estrelas

Packs got delivered with bubble wrap and a nice little sweet treat inside. Great service and the owner is very responsive with queries. Would definitely recommend them with the above mentioned and the... Ver mais

Classificada 5 em 5 estrelas

I’ve made multiple purchases from this store and have never been disappointed! Their online portal was easy to use and finding what I needed was never an issue! Delivery was extremely prompt and packa... Ver mais

Informações sobre a empresa

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Escrito pela empresa

Poke Store is a South African Pokémon store built for collectors, players, and fans who love the hobby. We focus on authentic Pokémon products, fair pricing, reliable service, and clear communication with every order. Our goal is to make collecting Pokémon cards easier, safer, and more exciting by giving customers access to booster boxes, elite trainer boxes, special collections, booster packs, singles, Japanese Pokémon products, and sealed Pokémon items from trusted suppliers. At Poke Store, we are passionate about the Pokémon community and understand how important every order is, whether you are chasing your favourite card, opening packs for fun, building a collection, playing the game, or investing in sealed products. We work hard to provide secure packaging, fast support, and a smooth shopping experience from checkout to delivery. Poke Store is here to help make your Pokémon collecting journey exciting, trustworthy, and enjoyable.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

65 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(65)

37 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Delayed pre-orders with no…

Delayed pre-orders with no communication and extremely slow responses on the "support" whatsapp.

Instead pushing the auction site, gambling practices.

Lost me as a customer.

23 de outubro de 2026
Opinião espontânea
logótipo da Pokestore

Resposta da Pokestore

Hey Alice,

I’m really sorry you feel this way. I work 7 days a week on this company and try to reply as quickly as possible to all WhatsApp questions regarding orders, including over weekends. I’ve also built an AI support agent to help improve response times even further.

I do completely hear you regarding the delay, and I understand how frustrating it is. Unfortunately, this delay is 100% out of our control, and all stores are currently in the same boat.

Please send me a DM and I’ll see if I can organise a nice voucher for you, or possibly some 30th Anniversary products 🙌🏽

Also, just to clarify regarding the gambling concern: we have already checked the rules around this. You are purchasing a 4-pack of booster packs and you receive a 4-pack of booster packs every time. It works in the same way that every standard booster pack contains a fixed number of cards. 🙂

Classificada 5 em 5 estrelas

Exceptional Pokemon Store

I have only recently started with Pokemon and TCG and my first purchase was with Pokestore and I was impressed with the service from the start. Active campaigning, notifications and constant communication. The site is brilliant, service delivery is outstanding.

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Like Pulling a Chase Card

Really good experience with Pokestore. Fast delivery, solid prices, and products legit. Everything arrived well packaged and exactly as expected. Friendly service, smooth process, and overall just a proper reliable store. The WhatsApp group is also a great touch, keeping you up to date with ETAs, stock, and general order updates, so you never feel out of the loop.

19 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Packs got delivered with bubble wrap…

Packs got delivered with bubble wrap and a nice little sweet treat inside. Great service and the owner is very responsive with queries. Would definitely recommend them with the above mentioned and the fact that their prices are pretty good. Owner is also very transparent with processes and costs involved. Would definitely recommend and I will be ordering again soon!

27 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Love Pokestore!!!

I ordered 2 booster packs, paid over and had a problem with email address, Ettiene jumped on my line and we sorted out, and received the order in 2days. Very happy with Pokestore

17 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and great products

I have ordered more than a few times from them now, and every time has been excellent. The products are always delivered in a timely manner, and are always really well packaged and come in perfect condition. They have a great selection too. They also have gone the extra mile for my orders.

22 de fevereiro de 2026
Opinião espontânea

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