Excellent Customer Serivce
Their customer service team acted professionally and promptly regarding my issue. Highly respectable and greatly appreciated.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
POOTOO designs and crafts solid wood furniture rooted in Mid-Century Modern aesthetics. Every piece is built from responsibly sourced hardwoods — no particle board,— and backed by a 1,095-day warranty. We ship directly to your door with free delivery and a 180-day return window. Good design should last. We make sure it does.
Estados Unidos da América
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Their customer service team acted professionally and promptly regarding my issue. Highly respectable and greatly appreciated.
Zero stars. I ordered an overpriced shoe bench. It took AGES to arrive and it is trash. The company has said for 3 months they will provide a partial refund and ship a replacement ball (because I can’t use the bench until they do). But All they send are marketing emails (even though I continue to mark as spam). I will never spend money with this company again. Terrible products and service. I urge everyone to avoid.
I got the blue and red shoe storage bench for $300. Nearly every red ball screw came with damage of some kind, and it feels far cheaper than it looks. The cushion also came misshapen with a visible line on the edge as it had not been upholstered correctly. More, it wiggles when you sit on it. Save your money, the most this product should be is $50. I am very disappointed. No returns unless you pay the cost for shipping.
the Aven Side Table i received was very low quality: it wobbles when assembled any time it is touched, and the parts do not fit together correctly, for example.
when i wanted to return it, pootoo china said i had to pay for return shipping.
that was not in any of the communication i received from them. anyhow, called my ccard co to cancel the transaction...
pootoo is a rip off. the product i received was garbage.
My room is pretty small, so this fits just right. I use it every single day - honestly, it's exactly what I needed!
My cabinet arrived with some minor dents on the panels. I contacted customer service, and they sent replacements right away - they were super helpful!
I got a folding rattan chair, a bookshelf, and a cabinet. I was impressed with how well everything was packed.
I've had this red iron nightstand for 3 months now and I still love it. The design is beautiful and the materials feel high-quality.

Resposta da POOTOO

Resposta da POOTOO
Pootoo sent me a damaged product, and they have done nothing to resolve this issue other than sending me an email saying sorry. I would not order furniture from here again.
Watch out for this company. My table was delivered in packaging that looked like it had come undone and then taped back together. The table was chipped, the sides of the shelves were unfinished and the finish on top had white spots that looked like bleach spots. When I contacted them they offered to send me a touch up kit. Obviously, that would not help the chips or the damaged finish. They said I could return it for a full refund…at my expense…TO CHINA. I am pursuing the matter with my credit card. I won’t be ordering furniture advertised by companies on Facebook Marketplace again.

Resposta da POOTOO
The product I bought arrived damaged. The company refused to accept a return without my paying for return shipping. A scam, overseas company.

Resposta da POOTOO
Bought Orva side table. Took a month to arrive from China. Had to leave outside for days because the smell was so strong. Cheap piece of prefab garbage with uneven finish. Another hard lesson learned.also started receiving large amounts of spam and porn email directly after buying. A site and products to avoid.

Resposta da POOTOO
Was surprised how quickly my order arrived! The chat support was helpful when I had a question. Assembly was bit tricky, but I managed it, and the materials is really good quality.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.