POOTOO Opiniões 

14
TrustScore: 3 em 5

3,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

POOTOO designs and crafts solid wood furniture rooted in Mid-Century Modern aesthetics. Every piece is built from responsibly sourced hardwoods — no particle board,— and backed by a 1,095-day warranty. We ship directly to your door with free delivery and a 180-day return window. Good design should last. We make sure it does.


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

14 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(14)

9 opiniões nos últimos 12 meses

Escreva uma opinião

Realizamos verificações das opiniões

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Zero stars

Zero stars. I ordered an overpriced shoe bench. It took AGES to arrive and it is trash. The company has said for 3 months they will provide a partial refund and ship a replacement ball (because I can’t use the bench until they do). But All they send are marketing emails (even though I continue to mark as spam). I will never spend money with this company again. Terrible products and service. I urge everyone to avoid.

2 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible quality and horrible return policy

I got the blue and red shoe storage bench for $300. Nearly every red ball screw came with damage of some kind, and it feels far cheaper than it looks. The cushion also came misshapen with a visible line on the edge as it had not been upholstered correctly. More, it wiggles when you sit on it. Save your money, the most this product should be is $50. I am very disappointed. No returns unless you pay the cost for shipping.

24 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

the Aven Side Table i received was trash

the Aven Side Table i received was very low quality: it wobbles when assembled any time it is touched, and the parts do not fit together correctly, for example.
when i wanted to return it, pootoo china said i had to pay for return shipping.
that was not in any of the communication i received from them. anyhow, called my ccard co to cancel the transaction...
pootoo is a rip off. the product i received was garbage.

12 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful Design

I've had this red iron nightstand for 3 months now and I still love it. The design is beautiful and the materials feel high-quality.

21 de outubro de 2025
logótipo da POOTOO

Resposta da POOTOO

Dear Dann,

We’re delighted to hear that you’re still loving the red iron nightstand after three months. Thank you for noticing the beautiful design and quality — it means a lot to us. Thanks again for your kind words and support!

Warm regards,
Pootoo Team

Classificada 5 em 5 estrelas

Great quality

Beautiful vanity — great quality

30 de setembro de 2025
Opinião espontânea
logótipo da POOTOO

Resposta da POOTOO

Hi Mariana,

Thank you for your feedback. We apologize for the initial delay and confusion with your order.

After staying in touch, we’re happy to confirm that the issue has been fully resolved and your item was successfully delivered. We truly appreciate your patience and understanding.

Our team is committed to ensuring a smooth experience for every customer.

Warm regards,
Pootoo Team

Classificada 1 em 5 estrelas

Watch out for this company…Pootoo

Watch out for this company. My table was delivered in packaging that looked like it had come undone and then taped back together. The table was chipped, the sides of the shelves were unfinished and the finish on top had white spots that looked like bleach spots. When I contacted them they offered to send me a touch up kit. Obviously, that would not help the chips or the damaged finish. They said I could return it for a full refund…at my expense…TO CHINA. I am pursuing the matter with my credit card. I won’t be ordering furniture advertised by companies on Facebook Marketplace again.

1 de abril de 2025
Opinião espontânea
logótipo da POOTOO

Resposta da POOTOO

We’re very sorry to hear about your experience — this is not the quality or service we stand for at POOTOO. We're looking into what went wrong and are reviewing our packaging and quality control processes.

We understand how frustrating international returns can be, and while our current policy reflects this, we’re actively working on better solutions. We’ve also escalated your case internally to find a more reasonable resolution.

To anyone reading: we take all feedback seriously, and we’re committed to making things right for our customers.

Classificada 1 em 5 estrelas

The product I bought arrived damaged

The product I bought arrived damaged. The company refused to accept a return without my paying for return shipping. A scam, overseas company.

15 de abril de 2025
Opinião espontânea
logótipo da POOTOO

Resposta da POOTOO

We're very sorry to hear about your experience. We understand how disappointing it is to receive a damaged item.

Our customer service team has already issued a 50% partial refund as a gesture of goodwill, considering the circumstances. While our return policy requires customers to cover return shipping in some cases, we always strive to find a fair solution.

If there's anything else we can do to assist you further, please don't hesitate to reach out. We truly value your feedback and appreciate your understanding.

Classificada 1 em 5 estrelas

Bought orbs side table

Bought Orva side table. Took a month to arrive from China. Had to leave outside for days because the smell was so strong. Cheap piece of prefab garbage with uneven finish. Another hard lesson learned.also started receiving large amounts of spam and porn email directly after buying. A site and products to avoid.

9 de março de 2025
Opinião espontânea
logótipo da POOTOO

Resposta da POOTOO

Thank you for your feedback. We are sorry to hear that your shopping experience did not meet your expectations.

Regarding the odor issue you mentioned, some furniture may have residual smells after long-distance transportation and sealed packaging. This usually dissipates after being placed in a well-ventilated area for a few days. We are committed to providing high-quality products, and if you have any concerns about the item you received, please feel free to contact our customer service team—we are here to assist you.

As for the spam emails, we take customer privacy very seriously and do not share any information with third parties. If you have been receiving unsolicited emails after your purchase, we recommend checking your email security settings and ensuring that the same email address has not been used on unrelated websites.

We sincerely hope to have the opportunity to improve your experience. If you need any further assistance, please do not hesitate to contact our customer service team.

Classificada 4 em 5 estrelas

Fast & Timely

Was surprised how quickly my order arrived! The chat support was helpful when I had a question. Assembly was bit tricky, but I managed it, and the materials is really good quality.

11 de fevereiro de 2025

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais