Porta Delivery Opiniões 

1197
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was dealing with a last minute work problem and I needed to send a parcel across the country (Manchester to Dorset) on a Sunday for same day delivery. Porta were amazing and managed to arrange... Ver mais

Classificada 5 em 5 estrelas

A huge thank you to both delivery drivers. My cottage isn’t easy to find at the best of times, let alone in the dark, but they went above and beyond to locate the property. When they arrived, they... Ver mais

Classificada 4 em 5 estrelas

Great communication throughout. Was surprised it was not same day delivery at over £100 as other companies had offered this. However it was delivered the next day before 1am.

Classificada 5 em 5 estrelas

Quick and easy to book, A fair price, tracking really good. To top it off the drivers were extremely polite and professional would definitely use again when needed.

Informações sobre a empresa

  1. Serviço de correio expresso e entrega
  2. também em
  3. Correio
  4. Empresa de transporte marítimo
  5. Serviço de logística
  6. Transporte e armazenamento de móveis

Escrito pela empresa

Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1197)

696 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Saved the day! *****

I was dealing with a last minute work problem and I needed to send a parcel across the country (Manchester to Dorset) on a Sunday for same day delivery. Porta were amazing and managed to arrange a driver that picked it up within an hour, and got it to my colleague in Dorset by 6PM.

I also spoke to customer service via the whatsapp web-chat, they replied within minutes and were really supportive throughout the process.

Saved the day and i'll most certainly be using this service again!

4 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely delighted with service

Absolutely delighted with servicevfrom start to finish driver kept in touch and great care taken of my items have used the service 3 times and will continue do so 5 stars and highly recommended 😀

5 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A huge thank you to both delivery…

A huge thank you to both delivery drivers. My cottage isn’t easy to find at the best of times, let alone in the dark, but they went above and beyond to locate the property. When they arrived, they were friendly, helpful and cheerful throughout. I really appreciated their patience, professionalism and positive attitude.
Fantastic service and great price.Please pass on my thanks to them both!

3 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Never needed a courier before so this…

Never needed a courier before so this was a very good find. My daughter at Uni had an emergency and needed something from home to be sent that day. Dave replied shortly after I'd booked the job and communicated very well. The tracker was on so I could see exactly when he would arrive and he kept me informed with timings for drop off and after job finished. highly recommend.

28 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. The driver was very helpful, prompt and kept me up to date with the process. A very good service

29 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Customer Service is 100% efficient and…

Customer Service is 100% efficient and quick to respond. Prices are very competitive and I would use another time. I had to cancel through seller not available for collection and was disappointed as porta was excellent in every way. They text and email plus you can contact by phone.

29 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid

Honestly, one of the worst experiences I've ever had with a company.

I was promised a same-day delivery by 10 PM. It was a tight window, but they explicitly confirmed they could do it. Instead of just being honest when things got delayed, they strung me along every 30 minutes with 'he's almost there' until 1:30 AM.

At 1:30 AM, they finally admitted it wasn't coming and rescheduled for 9 AM–10 AM the next morning. But as soon as morning came, the exact same runaround started again. 'Only 30 minutes away,' 'just around the corner,' not answering the phone etc. over and over until the package actually showed up at 3 PM—17 hours late.

I had furious customers waiting on me the entire time, all because this company couldn't give me a straight answer and I had to partially refund . Avoid them if you're running a business

24 de setembro de 2026
Opinião espontânea
logótipo da Porta Delivery

Resposta da Porta Delivery

I'm sorry. The updates you were given weren't good enough, and that's on us.

This was booked at 3pm for delivery by 10pm the same day, and a 5h drive.

Roadworks held the courier up that night, and the next morning they had a medical emergency, which caused the second delay. Nobody could control the medical emergency, but we should have challenged the courier's ETAs and given you a straight answer much sooner.

A run of 'nearly there' updates until 1:30am, then again the next morning, isn't the standard we work to.

We'd already started looking into what happened, before this review went up.

Porta Team

Classificada 5 em 5 estrelas

Paul was so helpful in helping me alter…

Paul was so helpful in helping me alter my collection. This is the second time i've used Porta over other companies as the peace of mind of being able to get in contact with the team and courier is absolutley ideal. I also really appreciate being able to change the delivery and collection options. Highly recommend!

28 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast and easy to book

Fast, easy to book and they delivered everything from london to Liverpool intact! They even collected my items the same day that I booked, and kept me updated by WhatsApp.

27 de setembro de 2026
Opinião espontânea

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