Porta Delivery Opiniões 

1209
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We use Porta all the time. You can get a quote within 30 seconds book it and they are on it . We have never ever been let down by them. The couriers always message introduce themselves they are so... Ver mais

Classificada 5 em 5 estrelas

Porta wow! I am very impressed. I live in Oban, on the West Coast of Scotland. By much of the postal and courier industry it is seen as an "island". It is no more an Island than Birmingham. I did not... Ver mais

Classificada 4 em 5 estrelas

Delivery chap called ahead of time and let me know when he was coming and then loaded the pick up and took it the same day to the destination, where it was delivered in good condition. Well done.

Classificada 5 em 5 estrelas

The courier/driver Ross arrived bang on time, I didn't have to lift a thing, he did all the work and the wheels and tyres believe me were very heavy, he was friendly, knowledgable and explained the... Ver mais

Informações sobre a empresa

  1. Serviço de correio expresso e entrega
  2. também em
  3. Correio
  4. Empresa de transporte marítimo
  5. Serviço de logística
  6. Transporte e armazenamento de móveis

Escrito pela empresa

Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

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4,8

Todas as opiniões

(1209)

706 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

Great service. The driver was very helpful, prompt and kept me up to date with the process. A very good service

29 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Customer Service is 100% efficient and…

Customer Service is 100% efficient and quick to respond. Prices are very competitive and I would use another time. I had to cancel through seller not available for collection and was disappointed as porta was excellent in every way. They text and email plus you can contact by phone.

29 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid

Honestly, one of the worst experiences I've ever had with a company.

I was promised a same-day delivery by 10 PM. It was a tight window, but they explicitly confirmed they could do it. Instead of just being honest when things got delayed, they strung me along every 30 minutes with 'he's almost there' until 1:30 AM.

At 1:30 AM, they finally admitted it wasn't coming and rescheduled for 9 AM–10 AM the next morning. But as soon as morning came, the exact same runaround started again. 'Only 30 minutes away,' 'just around the corner,' not answering the phone etc. over and over until the package actually showed up at 3 PM—17 hours late.

I had furious customers waiting on me the entire time, all because this company couldn't give me a straight answer and I had to partially refund . Avoid them if you're running a business

24 de setembro de 2026
Opinião espontânea
logótipo da Porta Delivery

Resposta da Porta Delivery

I'm sorry. The updates you were given weren't good enough, and that's on us.

This was booked at 3pm for delivery by 10pm the same day, and a 5h drive.

Roadworks held the courier up that night, and the next morning they had a medical emergency, which caused the second delay. Nobody could control the medical emergency, but we should have challenged the courier's ETAs and given you a straight answer much sooner.

A run of 'nearly there' updates until 1:30am, then again the next morning, isn't the standard we work to.

We'd already started looking into what happened, before this review went up.

Porta Team

Classificada 5 em 5 estrelas

Paul was so helpful in helping me alter…

Paul was so helpful in helping me alter my collection. This is the second time i've used Porta over other companies as the peace of mind of being able to get in contact with the team and courier is absolutley ideal. I also really appreciate being able to change the delivery and collection options. Highly recommend!

28 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast and easy to book

Fast, easy to book and they delivered everything from london to Liverpool intact! They even collected my items the same day that I booked, and kept me updated by WhatsApp.

27 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great idea for a business and super helpful

Honestly this service was great and really helped me out when I was lost on how to transport my possessions after a break up. The driver was easy to contact and flexible and my things arrived safely a few hours later. Straightforward and helpful - I'd definitely recommend.

26 de setembro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Porta were fine

Porta were fine - but the delivery team were terrible and abusive. The driver was nice, but not his boss.

I am really upset by the whole process.

26 de setembro de 2026
Opinião espontânea
logótipo da Porta Delivery

Resposta da Porta Delivery

Thanks for taking the time to leave a review. We're glad the booking side was fine and that the driver was good to deal with, but I'm really sorry the rest of the experience left you so upset.

We know which delivery this was, and we're looking into it with the courier to understand what happened.

Everyone who delivers through Porta is expected to treat customers with respect, and we take feedback like this seriously.

Mike, Porta

Classificada 5 em 5 estrelas

Used Porta for moving from Oxford to London.

Used Porta for moving from Oxford to London. The booking experience was nice, but I wish they had narrower time windows as an option.

I got matched with a driver named Lio and he was very supportive and nice. He communicated well and gave regular updates. The delivery was conducted on time and was also open to make adjustments in his schedule to better suit my needs. I definitely recommend using Porta for the purposes of moving.

27 de setembro de 2026
Opinião espontânea
logótipo da Porta Delivery

Resposta da Porta Delivery

Hi Rohit, thanks so much for the lovely review! Really glad Lio looked after you on your move from Oxford to London, we'll make sure he sees this. On time windows, we do offer narrower slots when booking online, so next time you can choose one that suits you better. Thanks again for choosing Porta!

Classificada 5 em 5 estrelas

We have no hesitation in recommending…

We have no hesitation in recommending Porta. The service we received was prompt, courteous and extremely efficient. The telephone was answered quickly and attention paid to my request straight away.
Rob was on time, friendly and professional in his work. Well done all.

23 de setembro de 2026
Opinião espontânea

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