PosarelliVillas GB ltd Opiniões 

593
TrustScore: 4.5 em 5

4,5

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Classificada 5 em 5 estrelas

They truly understands that hospitality is above all a human business. During a frightening period of disruption and bombing in the Middle East, their team responded with genuine empathy, care, a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Posarellivillas have beautiful Mediterranean Villas! We personally spent our summer holiday in Beach Villa Blue in Corfu, Greece and it was magnificent, truly one of the best we had in our lives! I re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We wanted to thank you for our holiday at Villa Serapias in Corfu and we had a fantastic time and I am sorry I didn’t get a chance to review

A empresa respondeu

Classificada 4 em 5 estrelas

Der Buchungsprozess direkt mit Posarelli Villas lief sehr gut. Einziges Manko für mich war, dass nur eine Bankverbindung in UK zur Zahlung per Überweisung zur Verfügung stand. Das bringt hohe Überweis... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência imobiliária de arrendamento de casas de férias
  2. Arrendamento de apartamentos de férias
  3. Casa de férias
  4. Arrendamento para férias
  5. Recinto para casamentos

Escrito pela empresa

Great Selection of over 700 exclusive villas with pool in in 600 destinations, 35K satisfied customers every year, but above all Great Dedication and Passion.

PosarelliVillas, Leading Villa Holiday Specialist.

Escrito pela empresa

Great Selection, Excellent Service and Best Price guaranteed.
We have a variety of villas with pool across popular holiday destinations including Italy, Greece, Croatia and Spain. All our villas are hand-selected, verified and inspected by our experienced experts to guarantee you the promised quality. Visit our website to view our full range of villas and start planning your holiday today, a knowledgeable team of travel experts is at your service.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

593 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(593)

79 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Wonderful villa with awful road to it

The villa was wonderful, clean with breath taking views over Albanian mountains and the lagoon and sea across. The swimming pool was cold and needed cleaned and was attended to on our last day which was sunny.
Beds were very comfortable and so were the sheets. All bedrooms had en-suite bathrooms.
Sunrise from the villa is wonderful.
The side road to the villa is really bad with potholes and no tarmac so be careful.
Better direction to the villa with pictures of landmarks would be helpful.
There was no water, milk or salt/ oil on arrival. Basics to set us up would have been useful.
Also sign posting to shops close by and a map showing this would be useful.
Places to visit and restaurants recommendations would have been useful.

1 de abril de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Dear Hitesh.,

Thank you for your kind words about the villa and the spectacular views. Unfortunately, the weather was not favourable and affected your stay.
Your comments regarding the access road are noted, and we will make sure future guests are advised more clearly. The property is self-catering; therefore, the mentioned items are not included. However, we understand that these can be helpful after arrival and we will consider your suggestion. We will also work on improving the information such as directions, nearby shop and restaurant details shared with guests prior to arrival.
We hope to have the opportunity to welcome you back in the future.

Kind regards
PosarelliVillas Team

Classificada 5 em 5 estrelas

Ricerca

La facilità di trovare una soluzione in breve tempo

25 de março de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

La ringraziamo per il feedback e le auguriamo un piacevole soggiorno a Creta.

Classificada 5 em 5 estrelas

Online service respond is quick and polite.

The website is easy to navigate and the purchasing process went smoothly. I asked for additional information through the chatbot and received a quick response. The chatbot forwarded my request to the service center, and I received an email reply the next morning. Then I had a question and I sent an email and got a quick reply back. The service is polite and respons period is short. Thanks, best regards Vilborg

10 de março de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Dear Vilborg,
Thank you so much for your wonderful words and for taking the time to share your experience with us. We truly appreciate your fantastic review.

Thank you infinitely for your trust. We hope to have the pleasure of assisting you again soon and welcoming you to one of our villas for an unforgettable stay.

Warm regards from the entire team

Classificada 5 em 5 estrelas

Great and easy communication

Great and easy communication! Many options to pay, even PayPal!!! Love it!

11 de março de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Thank you Kevin, we wish you a great stay in Crete.

Classificada 1 em 5 estrelas

Bait and Switch

Bait and Switch. I booked the heavily advertised Tuscan Castle Experience in July of 2025. Reservation was paid for and my stay was noted as "confirmed" in the voucher I received within one day. Fast forward to February 2026, two months prior to the trip, and I receive an email purporting to move my stay to a location over an hour away, no restaurant on site, middle of nowhere. I try to check the property but the link is broken. Posarelli claims they didn't know that they did not have availability for my stay when i booked it. Of course its their obligation to know. As a result of their mistake, without informing me of the mistake, and without consulting me or asking me, they decided to send me to a completely different type of property (not a castle, no services, more like an airbnb) and suggested i should be happy about it. They refuse to call despite promises to do so, and they suggest i should make an international long-distance call if I really want to talk to them. As far as i can tell, they heavily advertise the Tuscan Castle and then move people to underperforming properties.

17 de fevereiro de 2026
Opinião espontânea
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Dear Bryce.

We understand your disappointment and appreciate the opportunity to clarify the situation.

The booking was not made with PosarelliVillas, but was part of a complete travel package (accommodation, flights, car hire, etc.) sold by an American agency operating through an Italian representative. We are therefore not aware of the contractual terms, pricing, or package details, and any related complaints should have been addressed to that agency.

The booking was cancelled by the property. Despite this, we promptly offered re-accommodation at alternative properties of an equivalent or higher standard in nearby areas, or at the Castle on alternative dates, covering all additional costs, even though we receive a fixed amount per booking from the American agency.

We regret the inconvenience caused and believe that our actions demonstrate the care, flexibility, and support we strive to provide. We therefore hope this clarification helps place the situation in its proper context.

Best Regards
PosarelliVillas Team

Classificada 5 em 5 estrelas

Kundenfreundlich!

Netter Kontakt, schnelle Antworten und sehr kundenfreundlich.

20 de fevereiro de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Thank you very much for your kind feedback. We’re delighted that you chose one of our properties again this year. We wish you a wonderful stay!
PosarelliVillas Team

Classificada 5 em 5 estrelas

Such a simple transaction

Such a simple transaction, great website and lots of relevant detail.

18 de fevereiro de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

We appreciate you taking the time to share your experience, Neal. Casa Lucia is a great choice!

Classificada 5 em 5 estrelas

Easy, and kind Staff

The Booking with Passarelli Villas, was a very good experience. the stuff is kind and Helpfull. would Book again

20 de fevereiro de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Thank you very much! We truly appreciate your feedback and we wish you a great stay at Villa Marina.

Classificada 5 em 5 estrelas

ITALIE ETE 2026

Site internet de réservation clair et simple d'utilisation proposant un Choix de villas de qualité sur l'Italie. Nous pourrons avoir un avis plus précis une fois notre séjours terminé.

16 de fevereiro de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Thank you for your feedback. We’re pleased to hear that you found our website clear and easy to use and appreciated our selection of villas in Italy. We hope your stay meets your expectations and look forward to hearing your detailed review once your trip to Tuscany is completed.
PosarelliVillas Team.

Classificada 5 em 5 estrelas

Super expérience !

Super expérience !

Le site internet est très facile d'utilisation. Il est remplis de détail et de précision qui permet de bien choisir ce que nous désirons comme lieu pour les vacances dans le sud de l'Italie. Comparé à d'autres services commerciaux sur Internet, celui-ci est supérieur en tout point !

N'hésitez pas à le consulter !

9 de fevereiro de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Thank you very much for your wonderful review, Mario. We’re delighted to hear that you found our website easy to use and detailed enough to help you choose the perfect place for your holidays in Apulia. We wish you an amazing stay.

Classificada 5 em 5 estrelas

Straight forward booking

Straight forward booking , confirmation email received straight away

9 de fevereiro de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Thank you for your feedback, Andrea. We’re delighted you chose us again this year and truly appreciate your continued trust.
PosarelliVillas Team

Classificada 5 em 5 estrelas

Nice company

Easy to book, helpful and very fair price (although we haven‘t stayed yet), the villa looks lovely.

4 de fevereiro de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Thank you for being a loyal guest Gabi, we wish you another lovely stay in Crete.
PosarelliVillas Team

Classificada 5 em 5 estrelas

Nem hjemmeside og god telefonisk…

Nem hjemmeside og god telefonisk kontakt.

4 de fevereiro de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Thank you very much for your kind feedback. We’re delighted to hear that you found our website easy to use and our support helpful. We look forward to welcoming you to Villa Capolona in Tuscany this summer.
PosarelliVillas Team

Classificada 5 em 5 estrelas

Servizio veloce e preciso

Servizio veloce e preciso. Supporto alla mia richiesta di accettare cani, inizialmente non previsti

4 de fevereiro de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Grazie per aver condiviso la sua esperienza, Gianni. Siamo lieti di sapere che il nostro servizio sia stato veloce e preciso e di essere riusciti a supportarla nella sua richiesta. Il nostro obiettivo è la soddisfazione di tutti i nostri ospiti.
PosarelliVillas Team

Classificada 5 em 5 estrelas

Fast and efficient response

Fast and efficient response. Things have got off to a very positive start, thank you!

4 de fevereiro de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Thank you for your kind review, Michael. We wish you a lovely summer break in Corfu!
PosarelliVillas Team

Classificada 4 em 5 estrelas

Not much contact as booked online.

Not much contact as booked online.
But seems ok adn understandble information received.

4 de fevereiro de 2026
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Thank you for your feedback. We’re glad to hear that the information provided was clear and understandable. We remain at your disposal should you need any assistance in the future.
PosarelliVillas Team

Classificada 5 em 5 estrelas

❤️❤️❤️🥰

❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

24 de janeiro de 2026
Opinião espontânea
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

We are glad that you like our villa rentals and services. We aim to offer our clients the best possible user experience.
Posarelli Villas

Classificada 1 em 5 estrelas

Inaccurate description of villa

Posarelli did not tell the truth about our villa. We booked Villa Narkive for 2 weeks. Posarelli’s online information said there was air conditioning “in every area”. Since air conditioning was a crucial feature for us, I asked for confirmation by email and Posarelli confirmed that there was air conditioning in all bedrooms. In fact, there was only 1 air conditioner in the 3- room villa and it was in the kitchen/livingroom. When we complained, Posarelli claimed no responsibility for the accuracy of particulars. They wrote: “ We list all information exactly as it is given to us by the property supplier…and cannot be held responsible for any changes we have not been informed of.” Posarelli also supplied incorrect information about exact location and name of villa, so it was difficult to find it on arrival. Villa Narkive was known locally as Villa Antonietta: that is the name on the villa gates.

10 de outubro de 2025
Opinião espontânea
logótipo da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd

Dear Michael,

the raised case has already been closed by ABTA in light of the above:

As per our GC point 13) Complaint:
The descriptions of all properties are provided in good faith. Posarelli cannot be held responsible for any changes made by the property owner without prior notice to us.

All information listed was provided exactly as received from the property supplier, and we have no interest in offering misleading details. That being said, both the property supplier and the property manager have confirmed that the AC with two split units—also functioning as heaters—together with the additional extra heaters provided, are fully sufficient to heat the 95 sqm property, especially considering the mild local temperatures during your stay, which ranged from 12° to 21°C.
The GPS coordinates provided in the Voucher lead directly to the property.

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