They truly understands that hospitality is above all a human business. During a frightening period of disruption and bombing in the Middle East, their team responded with genuine empathy, care, a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
They truly understands that hospitality is above all a human business. During a frightening period of disruption and bombing in the Middle East, their team responded with genuine empathy, care, a... Ver mais
A empresa respondeu
Posarellivillas have beautiful Mediterranean Villas! We personally spent our summer holiday in Beach Villa Blue in Corfu, Greece and it was magnificent, truly one of the best we had in our lives! I re... Ver mais
A empresa respondeu
We wanted to thank you for our holiday at Villa Serapias in Corfu and we had a fantastic time and I am sorry I didn’t get a chance to review
A empresa respondeu
Der Buchungsprozess direkt mit Posarelli Villas lief sehr gut. Einziges Manko für mich war, dass nur eine Bankverbindung in UK zur Zahlung per Überweisung zur Verfügung stand. Das bringt hohe Überweis... Ver mais
A empresa respondeu
Great Selection of over 700 exclusive villas with pool in in 600 destinations, 35K satisfied customers every year, but above all Great Dedication and Passion.
Escrito pela empresa

Wellington House, CB11BH, Cambridge, Cambridgeshire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The villa was wonderful, clean with breath taking views over Albanian mountains and the lagoon and sea across. The swimming pool was cold and needed cleaned and was attended to on our last day which was sunny.
Beds were very comfortable and so were the sheets. All bedrooms had en-suite bathrooms.
Sunrise from the villa is wonderful.
The side road to the villa is really bad with potholes and no tarmac so be careful.
Better direction to the villa with pictures of landmarks would be helpful.
There was no water, milk or salt/ oil on arrival. Basics to set us up would have been useful.
Also sign posting to shops close by and a map showing this would be useful.
Places to visit and restaurants recommendations would have been useful.

Resposta da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd
Het boeken van het appartement verliep probleemloos.
De informatie op de site is duidelijk.

Resposta da PosarelliVillas GB ltd
The website is easy to navigate and the purchasing process went smoothly. I asked for additional information through the chatbot and received a quick response. The chatbot forwarded my request to the service center, and I received an email reply the next morning. Then I had a question and I sent an email and got a quick reply back. The service is polite and respons period is short. Thanks, best regards Vilborg

Resposta da PosarelliVillas GB ltd
Great and easy communication! Many options to pay, even PayPal!!! Love it!

Resposta da PosarelliVillas GB ltd
Bait and Switch. I booked the heavily advertised Tuscan Castle Experience in July of 2025. Reservation was paid for and my stay was noted as "confirmed" in the voucher I received within one day. Fast forward to February 2026, two months prior to the trip, and I receive an email purporting to move my stay to a location over an hour away, no restaurant on site, middle of nowhere. I try to check the property but the link is broken. Posarelli claims they didn't know that they did not have availability for my stay when i booked it. Of course its their obligation to know. As a result of their mistake, without informing me of the mistake, and without consulting me or asking me, they decided to send me to a completely different type of property (not a castle, no services, more like an airbnb) and suggested i should be happy about it. They refuse to call despite promises to do so, and they suggest i should make an international long-distance call if I really want to talk to them. As far as i can tell, they heavily advertise the Tuscan Castle and then move people to underperforming properties.

Resposta da PosarelliVillas GB ltd
Netter Kontakt, schnelle Antworten und sehr kundenfreundlich.

Resposta da PosarelliVillas GB ltd
Such a simple transaction, great website and lots of relevant detail.

Resposta da PosarelliVillas GB ltd
The Booking with Passarelli Villas, was a very good experience. the stuff is kind and Helpfull. would Book again

Resposta da PosarelliVillas GB ltd
Site internet de réservation clair et simple d'utilisation proposant un Choix de villas de qualité sur l'Italie. Nous pourrons avoir un avis plus précis une fois notre séjours terminé.

Resposta da PosarelliVillas GB ltd
Super expérience !
Le site internet est très facile d'utilisation. Il est remplis de détail et de précision qui permet de bien choisir ce que nous désirons comme lieu pour les vacances dans le sud de l'Italie. Comparé à d'autres services commerciaux sur Internet, celui-ci est supérieur en tout point !
N'hésitez pas à le consulter !

Resposta da PosarelliVillas GB ltd
Straight forward booking , confirmation email received straight away

Resposta da PosarelliVillas GB ltd
Easy to book, helpful and very fair price (although we haven‘t stayed yet), the villa looks lovely.

Resposta da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd
Servizio veloce e preciso. Supporto alla mia richiesta di accettare cani, inizialmente non previsti

Resposta da PosarelliVillas GB ltd
Fast and efficient response. Things have got off to a very positive start, thank you!

Resposta da PosarelliVillas GB ltd
Not much contact as booked online.
But seems ok adn understandble information received.

Resposta da PosarelliVillas GB ltd

Resposta da PosarelliVillas GB ltd
Posarelli did not tell the truth about our villa. We booked Villa Narkive for 2 weeks. Posarelli’s online information said there was air conditioning “in every area”. Since air conditioning was a crucial feature for us, I asked for confirmation by email and Posarelli confirmed that there was air conditioning in all bedrooms. In fact, there was only 1 air conditioner in the 3- room villa and it was in the kitchen/livingroom. When we complained, Posarelli claimed no responsibility for the accuracy of particulars. They wrote: “ We list all information exactly as it is given to us by the property supplier…and cannot be held responsible for any changes we have not been informed of.” Posarelli also supplied incorrect information about exact location and name of villa, so it was difficult to find it on arrival. Villa Narkive was known locally as Villa Antonietta: that is the name on the villa gates.

Resposta da PosarelliVillas GB ltd
Replies to my enquiry were informed and very helpful

Resposta da PosarelliVillas GB ltd
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.