I ordered an item that was in demand so it was actually out of stock. I received a phone call from a customer assistant within 20 mins of ordering. She arranged an alternative item to be sent. Delive... Ver mais
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Leia as opiniões dos outros
What a great shopping experience! I made a mistake on my shipping address so my order was sent back to them, they called to let me know, were polite enough to pretend they had “probably made the mist... Ver mais
Fantastic communication and super quick delivery. Placed my order at 13.48hrs on day1 and received my item at 09.45 on day 2. Fragile item wrapped well and very happy with my purchase.
I appreciated personal contact to change my order where an item was unavailable and the amazing speed, 21 hours, in which it was delivered was unbelievable! Thank you. I’ll be back when I need more pr... Ver mais
Informações sobre a empresa
- Loja de bancadas
- também em
- Loja de artigos domésticos
- Loja de departamentos
- Loja de porcelanas
- Loja de talheres
- Loja de utensílios de cozinha
Escrito pela empresa
Potters Cookshop is an award-winning, family-run kitchen shop based in Hockley, Essex. Potters was first established back in 1909 by founder Inifer Potter with the original concept of being a general store and grocers but over the years the store has begun to specialise in kitchen and dining products. As a family run business, we believe in putting the customer experience front and centre which we aim to achieve by offering a fast, simple and reliable shopping experience at a fair price.
Informações de contacto
2-8, Main Road, SS5 4QS, Hockley, Reino Unido
- 01702202727
- sales@potterscookshop.co.uk
- potterscookshop.co.uk
4,9
Excelente
10 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 9% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very straight forward ordering item
Very straight forward ordering item,
kept up date is another bonus.
Very impressed with this company having not dealt wit them before.
5 de outubro de 2026
Great experience
The product was exactly what I was looking and the price was right. The delivery service was very good as well.
5 de outubro de 2026
Unique store
Potters have some quirky, precious gift ideas, and I will happily recommend them! Ordering online is smooth and secure, I just wish I could buy everything!
5 de outubro de 2026
Great Cookshop
2 de outubro de 2026
Quick postage and pleased with the…
Quick postage and pleased with the purchase
25 de setembro de 2026
Great product and service
3 de outubro de 2026
Not impressed !!!!!!!
Part of the coffee machine I received arrived damaged. Emailed them and NO REPLY !!!
3 de outubro de 2026
Excellent experience
Excellent experience. Kept well informed of progress of my order. Packaging was really well done with recycled materials. Will definitely shope here again. Can't recommend highly enough.
3 de outubro de 2026
Very pleased with my items which will…
Very pleased with my items which will be gifts. I’ll certainly have another look at your selection. Nice family bushes and prompt delivery. Thank you.
1 de outubro de 2026
Quick service lovely product
1 de outubro de 2026
Fast delivery and great product
Fast delivery and great product. Packaged sufficiently to survive transit. This sounds basic, but I needed a really large cooking bowl. I tried 2 other places and the bowl was smashed both times.
I will definitely buy from potters cookshop again and will be recommending to others
30 de setembro de 2026
Great communication
Great communication , competitive pricing and fast delivery , would certainly buy from again .
30 de setembro de 2026
Very happy with the item I bought
Very happy with the item I bought, really nicely boxed, price and service was excellent
6 de outubro de 2026
Opinião espontânea
My parcel arrived very promptly and was…
My parcel arrived very promptly and was well packed
The website was very easy to use
I’m very satisfied with Potters Cookshop and would order again
29 de setembro de 2026
Great service
Great chopping board purchased for a gift. Well priced. Prompt despatch.
28 de setembro de 2026
Arrived in excellent condition
Arrived in excellent condition . Fast delivery exactly what you need from a company. So glad I found them it will always be my first call for kitchen items.
28 de setembro de 2026
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