PoundFun Opiniões 1055

TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

UPDATE - Contacted by company directly by phone and they are sending out replacements as it was a picking error at their warehouse. 1 star updated to 4 star for quickness of resolution. Ordered a H... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

All toys are great value the mystery box is amazing such fantastic toys . All very well packed and fast delivery. I have used this company 3 times now and will continue to use them as the value they o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I highly rate this site it’s brilliant my daughter loves the surprise boxes and the selection of toys and party bits available, she was blown away by her unicorn box she kept asking for and she loves... Ver mais

Classificada 5 em 5 estrelas

One of my favourite places to shop. I've bought an array of items from here, gifts, party favours, party tableware, costumes, prizes for school fairs and events etc. The items are fantastic value, a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de brinquedos para crianças

Escrito pela empresa

Cheap toys, games, books, party supplies & more from just £1. www.poundfun.com


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 6% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Great company and great prices …

Great company and great prices ordered twice last week Monday17th feb and Tuesday18th feb and the items came on the Thursday 20th and Friday 21st, so again was quick delivery , great toys for great prices, I have started my Christmas shopping early this year because of the great value for money toys , I’m able to buy something monthly to put away. Games I received have been of good quality with no squashed boxes. Thank you and also my partner says thank you for the free sweets but no more blue lollies they are very sour hahahah

17 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Poundfun

Zeer correct en zeer snelle verzending.
Ook zeer betrouwbaar zeker een aanrader om bij Poundfun te kopen.

9 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I love shopping here

I love shopping here, as its great value, great products. They inform you if delivery is going to be late, which give me peace of mind and good service. I'm always happy with my delivery, and items.

12 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

great service, excellent range to choose from and quick delivery

I use poundfun to buy prizes that we give away to children at our free clubs. Poundfun offers an easy and convenient way for me to shop for quality gifts. Their orders are easy to track and delivered promptly, it's not the first time they have delivered quicker than they say they will. I also love that they do premade party bags, saves a lot of decisions and great for the kids I work with.

26 de fevereiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Great value and prompt delivery

I ordered a wide range of small items for kids’ activity packs and overall am very pleased with both the good value and the service I received. They arrived quickly and well packaged and a missing item was replaced with no quibbles and with good email communication. I would have given the full 5 stars but do feel the website could be improved by giving specifications and dimensions of the items. For example there was no indication that the activity books I ordered were very mini sized (though it didn’t matter).

25 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company are robing the public the…

This company are robing the public the Parcel I got was £25 they said it was over £60 worth of goods in it when I received it. It was a little box and it contains no more than between £15-£20 worth of stuff. They are deceiving the public when I confronted them, they said send it back and will give you a refund. Nothing else that was it and I think that’s right. It is disgusting. These companies are getting rich. I never had much money. I wanted to get it for my grandchildren and it was an absolute load of rubbish when you look on their website it’s really good well branded name stuff and it just come a load of rubbish. It is disgusting. I recommend no one orders from this company because they will be disappointed. I couldn’t believe the way they dealt with the situation.

20 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Quick replies

I got an email for a free £10 voucher and free shipping, i done all the steps and received my voucher codes the next morning! just waiting on my items to be delivered now but other than that i was happy with how quick i got it and thankful for the vouchers :)

14 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Affordable toys

First time i have used this company based in Keighley. The prices were unbelievablely affordable, discount code available for even licensed company goods. All 36 items arrived in great condition. Will order from again

1 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Christmas order placed: shortfalls and damage

PFORD12146808
Christmas order placed. Received damaged and with a shortfall.
Still, despite numerous emails and attempted telephone contact (They don't answer their phones) they have not agreed to cover the return postage for faulty item/s and neither have they provided the balance of my order or refunded.
They seriously are dragging their heels. Last opportunity to resolve before chargeback.

5 de dezembro de 2024
Opinião espontânea
logótipo da PoundFun

Resposta da PoundFun

Hey,

We’re really sorry that your order didn’t arrive as expected, and we completely understand how frustrating that must be.

We have already been in contact regarding this and recommend checking your spam or junk folder in case any of our emails were missed. We have processed a refund for the missing items to make things right.

Regarding the return postage, as stated in our returns policy, we’re unfortunately unable to cover the costs for returning unwanted items. We always aim to be as fair as possible with our policies while keeping things simple for our customers.

We appreciate your patience, and if there’s anything else we can do to help, please don’t hesitate to reach out.

Thanks
Tom

Classificada 1 em 5 estrelas

I've been waiting nearly 2 weeks so far…

I've been waiting nearly 2 weeks so far for a reply on an order issue, they advertised some air dry clay and the picture is 5oz but they sent me 2oz packets, sent multiple emails, no reply, what a scam!

4 de janeiro de 2025
Opinião espontânea
logótipo da PoundFun

Resposta da PoundFun

Hey Hayley,

We apologise for the delay in resolving your issue and for the inconvenience caused by the incorrect product size.

We understand how frustrating this must have been, and we take full responsibility for the mistake.

Please rest assured that this matter has now been resolved, and we’ve taken steps to ensure such errors do not happen again

If there’s anything else we can do to make this right, please don’t hesitate to get in touch with us.

Thank you for bringing this to our attention, and we truly value your feedback.

Thanks
Tom

Classificada 5 em 5 estrelas

Great place to shop

The website is super easy to use. And always has items at a great price. I can’t wait to order things for my daughter’s party bags as I’ve seen so many good things at a bargain price. Delivery is also pretty quick never waited longer than a week like most places.

18 de dezembro de 2024
Opinião espontânea

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