Really happy with the help I received from PreAction in sorting out a dispute with ECBS. They made the whole process much easier and helped us come to an agreement without having to take things furt... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I met with preaction and instructed them to assist me dealing with one of the uk’s biggest energy providers. Sean was very thorough and professional, he in fact over delivered for me and resolved my... Ver mais
I Would like to thank Matt at Preaction for assisting me in a legal battle with a shady energy broker who tried to claim on me for debt which I didnt owe. Matt helped me understand the scenario and en... Ver mais
Thanks to Emma for helping me resolve my case with Honest utilities who drew me into a debt regarding contract commissions, Emma helped explain it all to me and how shady energy brokers can be and hel... Ver mais
Informações sobre a empresa
Escrito pela empresa
PreAction is a leading alternative dispute resolution service provider operating across the UK & ROI supporting both SME & corporate clients within various sectors.
Informações de contacto
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 83% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a problem with two brokers & two…
I had a problem with two brokers & two electric company’s & one broker decided to fine me just under 1K for breach of contract, Utility Bidder was used to inform me of this & I contacted them, a really lovely, kind & understanding lady called Emma picked up & she was so helpful & gave me so much advice & helped me fight my corner, today, they dropped the fine & I am beyond greatful, she has a hard job & I treated her with respect as it’s not her fault, I cried & explained everything & she was soo caring & really truly helpful, I don’t know what I would of done without her, they are a brilliant company as far as I’m concerned ♥️
They are %100 scamers.
They are %100 scamers.
That's all I want to say about them
If you are small business Just ignore post, messages, email, phone calls

Resposta da Preaction
Sarah Kitching
Sarah Kitching has served me so well her professional expertise and understanding helped resolve a difficult contract situation that was so bad that it was seriously affecting my health and family relationships.
I cannot thank Sarah enough for helping me at a time when I really needed professional advice and support as well as emotional understanding.
Thank you to everyone concerned including the company that I had the contract with and who showed concern.
Sheila Brindley.

Resposta da Preaction
Fair outcome
Fair outcome, dealt with by Andy Thom. My only gripe is with utility biller they are vulchers, be careful.

Resposta da Preaction
Excellent service from Melanie
Melanie has helped our company resolve two complex matters fairly and efficiently. Thank you Melanie.

Resposta da Preaction
Professional and fair
Dealt with a solicitor (Andy) who behaved and acted with full integrity, fairness and understanding.
Recommended.

Resposta da Preaction
professional and helpful
emma went above and beyond helping me resolve this. it went on for over six weeks and numerous emails back and forth. the outcome was the penalty was cancelled. cannot thank emma enough.

Resposta da Preaction
Matthew Paxton is a Legend
Preaction was very transparent and identified our needs.

Resposta da Preaction
As above
I would like to take this opportunity to personally thank Emma Lake for her efforts and diligent in the way that she had dealt with the claim against the club, which came to a swift conclusion once the evidence had been produced and I can only be most grateful on behalf of our club for all that she has done and just to say, that she is a credit to your firm.

Resposta da Preaction
Professional Jasmine
Professional, good communication and honest thank you Jasmine.

Resposta da Preaction
Scary email from Utility Bidder…
After a scary email from Utility Bidder asking f
or £750 for ending my 5 year contract 2 months early (due to house sale), I contacted Pre action to try and resolve.
Jasmine was helpful and knowledgeable, listened, and promised to contact them and explain my situation.
I just had a call back saying "no further action, case closed".
Thankyou for handling this with understanding, and a "human touch" rather than a computer generated monstorous claim from Utility Bidder.

Resposta da Preaction
Our church was faced with an unexpected…
Our church was faced with an unexpected charge for an unknown unfulfilled contract. Lindsay was very helpful, courteous and patient as we explored the source of the problem. We had to pay the debt but Lindsay negotiated a discount for which we were very grateful. Thank you Lindsay!

Resposta da Preaction
Like to say even though i hated paying…
Like to say even though i hated paying the money i payed to PRE-ACTION over a misold energy contract , COLIN LING who dealt with my case had to put up with my rants and raves and ignorance for a few weeks , he dealt with it very professionaly , the mans just doing his job , so 5 stars to you COLIN

Resposta da Preaction
Debt collector Colin was very helpful…
Debt collector Colin was very helpful and understanding of my situation and helped me reach a workable solution

Resposta da Preaction
We had a situation when a Gas contract…
We had a situation when a Gas contract didn't go live. Natalie from Pre Action was dealing with the claim and offered a solution to resolve the situation. Being a charity our organization had a process that needed to be followed. Although both parties wanted to resolve the situation in the shortest time possible. Pre Action respected the fact that the process had to be followed which took a couple of months. The finale negotiation with Natalie was handled in a professional and friendly manor with a satisfactory outcome.
I had dealings with Colin Ling for…
I had dealings with Colin Ling for about a week regarding an issue that should never have arouse.
Colin was very understanding and helped deal with this issue quickly, effectively and also patiently as he heard my verdict on the situation.
Thank you Colin.
ProblemAfter speaking to Colin he sorted the…
After speaking to Colin he sorted the problem out very efficiently. Thankyou.

Resposta da Preaction
Amanda was fantastic
Amanda was fantastic, she dealt with the claim against us with professionalism, was polite and communicated effectively. I wish all disputes could be resolved in this way, many thanks for your help and assistance

Resposta da Preaction
Colin was professional throughout
Colin was professional throughout. I was very upset when I first heard from preaction but they listened to both sides of the story and decided the outcome. Very Fair and very easy to talk too. Thank you Colin.

Resposta da Preaction
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