Pregenm Opiniões 

20
TrustScore: 2.5 em 5

2,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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2,5

Mau

TrustScore: 2.5 em 5

20 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,5

Todas as opiniões

(20)

6 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

the product was not true as described

the product was not true as described. the zip could not hold together and it ca not be compressed smaller as desscribed, Air keeps coming in as you compress. Iris still get bigger when left after compression.

22 de junho de 2026
Opinião espontânea
logótipo da Pregenm

Resposta da Pregenm

Dear customer, thank you for bringing this issue to your attention. We are sorry that the product did not meet your expectations, and we understand how much this may have caused you. Please send your details to our customer service team at service@pregenm.com. We will carefully review your issue and help you find a solution.

Classificada 5 em 5 estrelas

Item issues

The item was not what I expected. The company refunded me and I didn’t have to return the item. The communication was excellent and advisors responded quickly and resolved my issues promptly

6 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid this company,poor item and worse customer service

Ordered a water hose spray attachment head and received after 14 days and when arrived it was totally not fit for purpose.Leaked completely when attached and provided them with video and picture evidence only for them to cease responding to my complaint.

16 de junho de 2026
Opinião espontânea
logótipo da Pregenm

Resposta da Pregenm

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@pregenm.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Classificada 3 em 5 estrelas

Solid tension from the bands, already using daily

Put it to use right after unpacking, bands feel sturdy underfoot and actually don’t roll or twist like my last one that snapped after two weeks. Had some packing creases on the foam handles, those evened out overnight. Instantly noticed how little noise it makes during early workouts.

22 de maio de 2026
Classificada 3 em 5 estrelas

Overall, a positive experience

At first I was worried because the shipping took a long time. I received the sweatshirt, which fits large, truly oversized. The cat is printed, not a patch. The material is light. However, it looks very nice.

23 de janeiro de 2026
Classificada 1 em 5 estrelas

Not a good company to deal with in my…

Not a good company to deal with in my experience they sent me wrong size trying to give me details how to return it was a nightmare I paid via Klarna the only way I got my money bk was not to pay Klarna and contact them to tell them why I hadn’t paid and eventually Klarna got there money back from them

11 de abril de 2025
Opinião espontânea
logótipo da Pregenm

Resposta da Pregenm

We are deeply sorry for the unpleasant shopping experience you experienced. This is absolutely not the level of service we should provide. We assure you that we always put our customers first and are committed to providing the highest quality service. We understand your feelings. To resolve your issue more efficiently, please send your details to our customer service email: service@pregenm.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. This time, we will give you a satisfactory answer.

Classificada 1 em 5 estrelas

Terrible company

Terrible company. They say they have a 14 day no quibble return and refund policy on their website and on their delivery packaging. Absolutely couldn’t be further from the truth! They won’t give me a refund, just want me to buy another size was the response to my email ! Won’t reply to further requests for returns address in Uk . DO NOT BUY FROM THEM !

1 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Trying to contact you people is a joke

Trying to contact you people is a joke. You kept saying my order was sent and received / I have not received it. I keep emailing and all I get is a generic email saying ‘your email was replied to please read it’. That’s not solving my problem
Is it? I want either my money back or my order delivered - thank you

12 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Two piece trouser suit…

Recieved 2 piece touser set .Not as shown in video .It's cheap tacky poor quality material.Tried to e mail for returns label no reply from them.Very disappointed in this company

28 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID

I ordered the wonder jeans load of rubbish, thin cheap jeans and to small. Avoid this site.

10 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Product sent was not what was ordered

Product sent was not what was ordered

The trousers that they sent me are absolutely nothing like what was advertised 

They don't even look like the same trousers in the advert 

The material is incredibly thin and the fit, design and look are nothing like what they had advertised 

For almost £20 this is the worst item I have ever purchased

Absolutely disgusting service

21 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good products!

Bought 2 items good prices.
Pair of jeans were not the size I ordered so emailed and they sent the correct size with no question!Nice quality!

5 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID AVOID AVOID

Stay well clear of this website. Models and photos on the site look professional and attractive, products look good quality. They are anything but. Ordered a pair of jeans, paid over £20. What eventually arrived were hideous, cheap, badly dyed and horrendous quality. Have bought far better quality in Primark for half the price. DO NOT BE FOOLED. THIS IS A CHEAP NASTY LITTLE WEBSITE IN CHINA. Waiting on a refund, will be interesting to see how that goes!

26 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The jeans I ordered eventually arrived

The jeans I ordered eventually arrived, but didn’t fit. The company policy states that you first email them & they will send you a return number & printable returns label. After numerous emails I am still awaiting a response. I would not recommend this company to anyone.

10 de maio de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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