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Premium Car Buying Service Opiniões 

1465
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is a highly impressive organisation. From the initial contact through to the meeting with the staff to assess my car , communication was pleasant and clear. Justin and Ian who came to my h... Ver mais

Classificada 5 em 5 estrelas

Very good service from start to finish. Initial valuation was potentially £14k book price , sold at £12k Ash explained in detail why the difference and was honest from the off set. They also w... Ver mais

Classificada 5 em 5 estrelas

Have had a very positive experience selling our car. Abs arrived on time and took us through the whole process very efficiently. Would highly recommend.

Classificada 5 em 5 estrelas

Abs was amazing, he talked me through every step of the way and was really helpful, i’d highly recommend using these guys and ask for Abs himself.

Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados

Escrito pela empresa

Sell your car today with Premium Car Buying Service. We don't charge admin fees and offer same day payment for free. Save your valuable time when we visit you. It means we know facts like how much extra a limited edition is worth. Or whether a certain colour is in particular demand. Or how much those extra features you’ve lavished on your car have cost you – and how much value they’ve added. Or even whether it’s a particularly good time of year – for example, cabriolets are most popular in spring and summer, while for 4 x 4s it’s winter. Essentially, we review each car on its merits, and take all relevant factors into consideration. This is priceless knowledge that no computer can replicate. And it’s reflected in the price we pay. PremiumCarBuyingService.com unlike our competitors we won’t give you a valuation based on an automated system. We use our experience and knowledge of our vehicle specialists. Contact us now on 0330 822 7081 for a personalised quote and experience the difference for yourself.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 52% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1465)

413 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very good people to deal with

Very good people to deal with. My initial contact was Wayne who dealt with all my questions from the outset. He is clearly an open and honest guy so I had little concern in driving from Manchester to their base in Wolverhampton. I had a clear idea of what my car was worth to me and then and w struck a deal that was about right for both parties.

31 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Keith, thank you for taking the time to leave us a 5-star review. We take great pride in our customer service, and we're delighted that we met your expectations. Thank you for your business.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Abs was great and reason for 5*

Abs was great and reason for 5*, but not happy with being jobbed down £1k

31 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi John, thank you so much for the 5-star rating! We truly appreciate your support.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Today I met with Abs from PCBS

Today I met with Abs from PCBS. He was very good at his job and came to my home on time as we agreed. The payment was also made very quickly. Everything was nice and easy. I will use this company for when i next sell my car!

30 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Inga, thank you for taking the time to leave us a 5-star review. We take great pride in our customer service, and we're delighted that we met your expectations. Thank you for your business.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Alan and Wayne were very helpful and…

Alan and Wayne were very helpful and made the transaction very easy.

30 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi David, thank you for taking the time to leave us a 5-star rating! Providing a smooth, hassle-free experience is always our goal, and I'll be sure to share your kind words with the whole team.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Abs and PCBS made it easy

Abs from PCBS was friendly, polite and courteous. He fully explained his assessment of our car and the price offered with no pressure. He made it easy and fast to do business with PCBS.

29 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Mary, thank you for taking the time to leave us a 5-star rating! Providing a smooth, hassle-free experience is always our goal, and I'll be sure to share your kind words with the whole team.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Abs was very helpful

Abs was very helpful. Polite and respectful. He helped us sell our car. We would definitely recommend

25 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi John, thank you so much for the 5-star rating! We truly appreciate your support.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

A Positive Experience Thanks to Abs

I met with Abs in Basingstoke to have my car appraised as part of a purchase. From the moment we met, he was friendly, personable, polite and respectful. Although I found the main office's tactics to reduce the price a little distressing at times, my interactions with Abs were always positive and cordial. He kept everything straightforward, communicated clearly throughout and worked with me to get the deal done. Negotiations aren't always easy but he made the process as smooth as possible. Thanks again Abs, I really appreciate your help.

22 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Hamilton S, thank you so much for the 5-star rating! We truly appreciate your support.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Good service

Jason was friendly, professional and kept in touch throughout the process. There were no hidden costs, and the bank transfer was made promptly with the money in my account before he left. Overall, a professional service, and I’d recommend Premium Car Buying Service to anyone looking to sell their car.

21 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Mya, thank you so much for the 5-star rating! We truly appreciate your support.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

From start to finish Abs was a pleasure…

From start to finish Abs was a pleasure to deal with, transparent and cooperative. Most definitely recommend.

21 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Ari, thank you for taking the time to leave us a 5-star review. We take great pride in our customer service, and we're delighted that we met your expectations. Thank you for your business.

Kind Regards,
PCBS Team

Classificada 1 em 5 estrelas

Avoid Premium Car Buying Service

Avoid Premium Car Buying Service – My Experience

I would strongly advise anyone considering using Premium Car Buying Service to think twice.

I was initially offered £22,000 for my vehicle and was specifically assured there would be no haggling or price reductions on the day, unlike some other car buying companies. Based on this assurance, I booked a collection.

When the buyer, Ruben, arrived with the driver, he thoroughly inspected and test drove my car. He did not identify any mechanical faults during the inspection. However, he then claimed the brake discs were worn and reduced the agreed offer by £1,000.

This came as a complete surprise, as the brake discs and pads had only been replaced a few months earlier and the car had covered very little mileage since. I explained that I was unhappy with such a significant reduction, particularly after accepting their original offer based on their promise that there would be no renegotiation. Ruben suggested I take some time to think about it and contact them if I changed my mind.

The following day, needing a quick sale, I reluctantly agreed to proceed. I was then informed by their colleague, Ellie, that they would deduct a further £200 simply because they had to return to collect the vehicle. At that point, I completely lost confidence in the company.

Instead, I contacted Motorway, who listed my car for auction the very same day. The highest bid came in at £22,500—£1,700 more than Premium Car Buying Service’s revised offer. A few days later, Motorway’s collection driver carried out a thorough inspection of the vehicle and found no issues whatsoever, including with the brake discs. The sale went through exactly as agreed, with no attempts to renegotiate the price.

Based on my experience, I believe the deductions made by Premium Car Buying Service were unjustified. I intend to raise my concerns with Trading Standards, as I feel their pricing practices should be investigated.

If you’re selling your car, I’d recommend using established and reputable companies such as Motorway or We Buy Any Car instead. My experience with Premium Car Buying Service was disappointing from start to finish, and I would not use them again or recommend them to anyone.

13 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Incredible selling experience with PCBS

ASHLEY COOPER one of PURCHASING EXECUTIVE from PCBS who has full knowledge of car dealership and professional selling negotiation skill which could make both parties a happy ending, through the entire selling process with no push but excellent skills, absolutely a nice person to deal with, trying to help customer to get what they want, five stars staff, happy with the price offered at the end.

20 de julho de 2026
Opinião espontânea

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