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Premium Car Buying Service Opiniões 

1467
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TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service from Abs start to finish. The whole process was smooth, straightforward and hassle-free. The team were friendly, professional and helpful throughout, answering all my questions... Ver mais

Classificada 5 em 5 estrelas

This is a highly impressive organisation. From the initial contact through to the meeting with the staff to assess my car , communication was pleasant and clear. Justin and Ian who came to my h... Ver mais

Classificada 5 em 5 estrelas

Very good service from start to finish. Initial valuation was potentially £14k book price , sold at £12k Ash explained in detail why the difference and was honest from the off set. They also w... Ver mais

Classificada 5 em 5 estrelas

Have had a very positive experience selling our car. Abs arrived on time and took us through the whole process very efficiently. Would highly recommend.

Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados

Escrito pela empresa

Sell your car today with Premium Car Buying Service. We don't charge admin fees and offer same day payment for free. Save your valuable time when we visit you. It means we know facts like how much extra a limited edition is worth. Or whether a certain colour is in particular demand. Or how much those extra features you’ve lavished on your car have cost you – and how much value they’ve added. Or even whether it’s a particularly good time of year – for example, cabriolets are most popular in spring and summer, while for 4 x 4s it’s winter. Essentially, we review each car on its merits, and take all relevant factors into consideration. This is priceless knowledge that no computer can replicate. And it’s reflected in the price we pay. PremiumCarBuyingService.com unlike our competitors we won’t give you a valuation based on an automated system. We use our experience and knowledge of our vehicle specialists. Contact us now on 0330 822 7081 for a personalised quote and experience the difference for yourself.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 52% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1467)

413 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Incredible selling experience with PCBS

ASHLEY COOPER one of PURCHASING EXECUTIVE from PCBS who has full knowledge of car dealership and professional selling negotiation skill which could make both parties a happy ending, through the entire selling process with no push but excellent skills, absolutely a nice person to deal with, trying to help customer to get what they want, five stars staff, happy with the price offered at the end.

20 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service and very helpful…

Great service and very helpful especially Abs at East Peckham branch.

Very straight forward and upfront company to deal with.

16 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Steven, thank you so much for the 5-star review! We really appreciate your business and hope to see you again soon.

Thanks for the 5 stars, the team loves hearing feedback like this.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Great service good straight forward…

Great service good straight forward people to deal with Wayne and Paul you are a credit to the company

15 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Mr Bland, thank you so much for the 5-star rating! We truly appreciate your support.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Very easy process in selling my car

Very easy process in selling my car. I would recommend using this company and Abs again

15 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Varinder, thank you for taking the time to leave us a 5-star review. We take great pride in our customer service, and we're delighted that we met your expectations. Thank you for your business.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Reuben and ian came and bought my slc…

Reuben and ian came and bought my slc off me today, they paid the full money they quoted and was quick and hassle free, i do recommend

11 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Graham, thank you for taking the time to leave us a 5-star review. We take great pride in our customer service, and we're delighted that we met your expectations. Thank you for your business.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Premium Car Buying Service was very…professional and convenient

Premium Car Buying Service was very good to deal with. Abs was our contact and he was extremely friendly, professional and thorough. It was a quick transaction and although we ended up getting less than previously offered after inspection, it was still worth the deal. Highly recommended using PCBS and Abs. We may also look to using these guys to find us another car too!

7 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Emma, thank you for taking the time to leave us a 5-star rating! Providing a smooth, hassle-free experience is always our goal, and I'll be sure to share your kind words with the whole team.

Kind Regards,
PCBS Team

Classificada 1 em 5 estrelas

Offer Given then retracted

Contacted the company to sell a vehicle due to a family emergency, they made an offer, after submitting all the info, after trying to get more info and waiting, they turned around and said they will not be buying, based on their offer, i already made some commitments.

Was completely messed about.

7 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What a very pleasant intro to the…

What a very pleasant intro to the company welcomed by Stuart a very personable man and then Wayne who carried out his work very professionally and politely. A wonderful experience in dealing with this company, Thankyou. Michael

7 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Michael, thank you for taking the time to leave us a 5-star review. We take great pride in our customer service, and we're delighted that we met your expectations. Thank you for your business.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

PCBS

Abs, was amazing. Tricky paperwork which he made easy. Lovely man, could have chatted all day. Thanks very much. PS he bought both cars. PPS - would defo us again.

6 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Nick, thank you for taking the time to leave us a 5-star review. We take great pride in our customer service, and we're delighted that we met your expectations. Thank you for your business.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Good service and polite approach from…

Good service and polite approach from both Ruben and Alan.
Fair appraisal to the vehicle and negotiation was relatively easy.
Would recommend o er we buy any car ! For sure .

6 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Darren, thank you for taking the time to leave us a 5-star rating! Providing a smooth, hassle-free experience is always our goal, and I'll be sure to share your kind words with the whole team.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

The process was simple

The process was simple, Abs was wonderful and really polite. I 100% recommend .

5 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Virlan, thank you for taking the time to leave us a 5-star rating! Providing a smooth, hassle-free experience is always our goal, and I'll be sure to share your kind words with the whole team.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

really good communication ABS was…

really good communication ABS was really helpful and did he best for me to get the best price he was a1 would recommend very professional

4 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Scott, thank you so much for the 5-star review! We really appreciate your business and hope to see you again soon.

Thanks for the 5 stars, the team loves hearing feedback like this.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐


⭐⭐⭐⭐⭐

Sold my VW Tayron today to Alan and Reuben. Top blokes! 👍

They turned up and proceeded to give the car what can only be described as a full forensic investigation. I was half expecting them to dust it for fingerprints and ask where I was on the night of the 12th! 😂

To be fair, they were just doing their job, and they were both friendly and professional throughout. They explained they were only the middlemen, so they could only offer what they were authorised to pay.

VW had already offered me £27,000. I asked for £29,000, and they came back with £28,500. At that point, I grabbed the money and ran! 💸

The whole process took a little longer than I’d hoped, but everything was straightforward, hassle-free, and exactly as promised.

Thanks again to Alan and Reuben great guys and a great company. I’d happily use them again.

3 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Lee, thank you so much for the 5-star review! We really appreciate your business and hope to see you again soon.

Thanks for the 5 stars, the team loves hearing feedback like this.

Kind Regards,
PCBS Team

Classificada 2 em 5 estrelas

Wayne was brilliant

Wayne was brilliant.
Please stop sending emails offering to buy my car when you have already bought it.
Three different valuations in three days was ridiculous.
Wayne was a great support amongst all this stupidity!!!!

1 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi David, thanks for the review!

We’re thrilled to hear Wayne looked after you so well. I want to sincerely apologize for the multiple valuation emails after you'd already sold us your car. We've tracked down the system issue and fixed it so the emails stop immediately.

We appreciate your patience and your feedback.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Jade and Finn, outstanding from start to finish

We recently bought a car from PCBS and couldn't have asked for a better experience. Jade and Finn were outstanding from start to finish.

From the moment we arrived, they were friendly, welcoming and genuinely interested in helping us, rather than selling to us. There was absolutely no sales pressure, just honest conversations, clear information and plenty of time to look around and ask questions.

They took the time to explain everything about the car we were buying, talked us through the whole process in a way that was easy to understand, and made every stage of the transaction straightforward and stress-free. Nothing felt rushed, and we always felt informed and reassured.

What really stood out was their personalities. They were professional and knowledgeable, but also warm, engaging and great to chat to. There were plenty of smiles and laughs along the way, yet it was obvious they knew their subject inside out and gave us complete confidence in both the car and the buying process.

By the time we collected our car, it genuinely felt as though we were saying goodbye to old friends rather than leaving a dealership.

If this is the standard of customer service at PCBS, they should be incredibly proud. A huge thank you to Jade and Finn for making what can often be a stressful experience such an enjoyable one. We wouldn't hesitate to recommend both them and PCBS to anyone looking for a quality car and exceptional customer service.

10 de junho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Peter, thank you for taking the time to leave us a 5-star rating! Providing a smooth, hassle-free experience is always our goal, and I'll be sure to share your kind words with the whole team.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Satisfied with the sale of nmy car mr m…

Satisfied with the sale of nmy car mr m lee

2 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Martin, thank you for taking the time to leave us a 5-star review. We take great pride in our customer service, and we're delighted that we met your expectations. Thank you for your business.

Kind Regards,
PCBS Team

Classificada 5 em 5 estrelas

Positive experience on the day

The guys who came to collect the car were really professional and amenable.

2 de julho de 2026
Opinião espontânea
logótipo da Premium Car Buying Service

Resposta da Premium Car Buying Service

Hi Mr C Tonge, thank you so much for the 5-star rating! We truly appreciate your support.

Kind Regards,
PCBS Team

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