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Premium Paints Opiniões 

1005
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Pleased with the product and although its early days following application seems to be effective in preventing fretting of the tarmac drive surface. Would just say that used 2/3 of a 20 litre can for... Ver mais

Classificada 5 em 5 estrelas

The paint arrived extremely quickly (the next day). The paint was as described and excellent on my fences. A very good long-lasting protective coating. There was a small issue and Customer se... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Service was great, paint (concrete sealer) was a bit weird. Very sloppy. I'm sure its this was to help it to penetrate the concrete, but why not sell it as concentrate..? Would be a quarter of the vol... Ver mais

Classificada 5 em 5 estrelas

The paint came exactly as ordered I put the I ordered too much base coat, but managed to contact you before the paint was sent out and you kindly corrected the order.I would like to thank you for your... Ver mais

Informações sobre a empresa

  1. Loja de tintas
  2. Loja self-service

Escrito pela empresa

At Premium Paints, we are dedicated to delivering high-quality paint solutions tailored for both trade professionals and homeowners. With a focus on excellence and innovation, our extensive product range includes industrial paints, floor coatings, oxide glosses, driveway sealers, and much more. We pride ourselves on providing durable and reliable finishes that stand the test of time, helping you achieve the perfect result every time. Our flagship brands—Everest Paints, SummitSeal, and Paintmaster—cater to a wide variety of needs. Everest Paints is trusted by professionals for its exceptional coverage, durability, and ease of application, making it ideal for both commercial projects and DIY tasks. SummitSeal offers advanced protection for surfaces exposed to the elements, ensuring long-lasting resilience. Meanwhile, Paintmaster is renowned for delivering reliable and affordable paint solutions without compromising on quality. In addition to our extensive paint range, we offer a variety of accessories to support your painting projects. From brushes and rollers to preparation tools and protective gear, we provide everything you need to get the job done efficiently and effectively. Customer satisfaction is at the heart of our business. Our dedicated team is always on hand to offer expert advice and support, ensuring you select the right products for your needs. We believe in delivering not just exceptional products but also outstanding service. With a growing presence across Europe and an expanding product line, Premium Paints continues to set new standards in the paint industry. Whether you're a professional contractor or a DIY enthusiast, we're here to help you achieve the perfect finish every time. Visit our website at premiumpaints.co.uk to explore our full product range and experience the Premium Paints difference.

Your One-Stop Solution for Paints and Coatings

Escrito pela empresa

High-Quality Paints and Coatings
At Premium Paints, we provide a wide range of high-quality paints and coatings, including industrial paints, floor coatings, oxide glosses, and driveway sealers. Our products are designed for durability, reliability, and a flawless finish every time.
Trusted Brands – Everest Paints, SummitSeal & Paintmaster
We are proud to offer trusted brands such as Everest Paints, known for professional-grade coverage and durability; SummitSeal, providing advanced protection for external surfaces; and Paintmaster, delivering reliable and affordable paint solutions.
Comprehensive Accessories Range
We offer a full range of accessories to support your painting projects, including brushes, rollers, preparation tools, and protective gear. Everything you need to get the job done efficiently and effectively is available under one roof.
Expert Advice and Customer Support
Our team of knowledgeable experts is always on hand to offer guidance and support, ensuring you select the right products for your needs. From product selection to application advice, we are here to help.

Product Quality Guarantee

Quality You Can Trust – Guaranteed

Quality You Can Trust – Guaranteed
Our paints are designed to deliver durable and reliable finishes that stand the test of time. We are confident in their performance and want you to feel the same. If you encounter any issues related to product quality after correct application, simply reach out to our customer service team. Once verified, we will provide a replacement at no cost. Your satisfaction is our priority, and we are committed to ensuring that you get the perfect result every time. Choose Premium Paints with confidence, knowing that we stand behind every product we sell. For more information, visit premiumpaints.co.uk or contact our team today.

Informações de contacto

4,2

Bom

TrustScore: 4 em 5

1 mil opiniões

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Respondeu a 65% das suas opiniões negativas

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4,2

Todas as opiniões

(1005)

351 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A great company with excellent products who places Customers first

The paint arrived extremely quickly (the next day). The paint was as described and excellent on my fences. A very good long-lasting protective coating.

There was a small issue and Customer services (Jack) resolved immediately and exceeded my expectations.

This is a great company that you can trust to put Customers first and who also stock 1st class products that you can rely on to protect your property.

Great job.

27 de agosto de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you very much for this stellar review! We really appreciate that you took the time to leave this feedback and share your experience with us. Hope to see you again soon!

Classificada 2 em 5 estrelas

Poor service.

Delivery company used and the costumer service was poor and best, only reason for the 2 stars is that the products are great (once I actually got them after 2 weeks +).

27 de agosto de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the review, and we're glad the product did the job once it arrived. A wait of over two weeks is well outside our normal standard and we completely understand the frustration.

In this instance, your original order went out the next working day but was lost in the courier's network, and the replacement we arranged took longer to get to you than it should have.

Classificada 1 em 5 estrelas

Failure to deliver so refund reqiured

Failure to deliver so refund reqiured.
4 times tried to phone but nil response . Wasted my time expecting a delivery that never happened . Contacted the courier who didnt receive my order .

27 de agosto de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the review.

My apologies for this incident - unfortunately, it appears your shipment was mishandled in transit. I would be happy to pass on the full details / tracking information available to us if you would like to see this information.

We have since processed a refund on your order as per your request via the LiveChat on our website.

Classificada 5 em 5 estrelas

Excellent paint

Excellent paint , we used it to smarten up some old decking.
Quick delivery, very good quality, fair price, our decking looks new again

25 de agosto de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for taking the time to leave a review! We really appreciate the feedback - glad to hear that you are enjoying the paint.

Classificada 1 em 5 estrelas

I still haven't received my order

I still haven't received my order

29 de julho de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the feedback.

Looking at your order history - FedEx attempted to deliver this two days after your order was placed with us.
The courier has since returned the product to us.

I have no record of prior communications with you regarding this - however, I have now arranged for a replacement to be sent out for you as soon as possible.

My apologies for the delay.

Classificada 1 em 5 estrelas

AVOID THIS COMPANY - Absolutely appaling service

I honestly cannot believe how badly this order was handled. What should have been a straightforward paint order turned into a 6 week nightmare. They managed to send us the wrong colour paint FOUR times!

Customer service was absolutely awful. Trying to get hold of them was a nightmare, and whenever we did make contact, we were constantly fobbed off with excuses rather than getting the problem sorted.

To make matters worse, all of the paint times arrived with no labels whatsoever, so there as no way of even knowing what had been sent. When we finally opened the tins to check the paint, the consistency was like water!

For six weeks we chased, waited, contacted them again and were repeatedly robbed off. The amount of time and frustration this caused was ridiculous.

At this point, it felt less like dealing with a professional paint company and more like dealing with absolute cowboys.

We eventually gave up and ordered the exact paint from another company and guess what?! It arrived correctly the very next day and the consistency was so much thicker like paint! No hassle, no excuses and no time wasted.

Save yourself the frustration, wasted time and your money. DO NOT purchase your paint from this company. The delivery, product handling and customer service were completely unacceptable. We certainly won't be using them again or recommending them.

1 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

they advertise 2-3 days delivery we…

they advertise 2-3 days delivery we ordered our paint on 24/07 and did not receive it until 03/08. had to call them for an update to be told there was a problem but they did not think to inform us as a customer that there was going to be a delay which in turn affected our work programme

24 de julho de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the review. Ten days against a 2-3 working day delivery is well outside our normal standard and we completely understand the frustration, particularly with a work programme depending on it.

While the overwhelming majority of orders arrive within that window, in this instance, your order was unfortunately caught up in a supply chain delay from our manufacturer.

Notifying you of that delay sits with us and we didn't manage it on this occasion. This is definitely an area we as a company will aim to improve on.

Classificada 1 em 5 estrelas

Absolute crap 48 hour delivery time…

Absolute crap 48 hour delivery time item never showed told me they’re waiting on stock delayed my job by three days as I had to get my product elsewhere

30 de julho de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the review. An order not arriving within the estimated delivery time is absolutely not the standard of service we aim to provide, and we completely understand the frustration here.

In this instance, the item was held up by stock availability and your order was delayed as a result.

Classificada 1 em 5 estrelas

Paint piles off from floor

Paint piles off from floor

30 de julho de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for letting us know, and we're sorry to hear the coating has lifted. Paint peeling from a floor usually points to something specific about the surface or the conditions at the time of application, and it's worth getting to the bottom of properly.

Please email sales@premiumpaints.co.uk with your order number, a few photos of the affected area, and any detail you have on the substrate, how it was prepared and the conditions when it went down. Our technical team will look at it and come back to you with a route forward.

Classificada 5 em 5 estrelas

Gloss, oil based paint

Quick uncomplicated ordering and delivery.
Goods well packed.
This is my third purchase from this seller.
Happy with product and service.

29 de julho de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the feedback! We really appreciate it.

Classificada 4 em 5 estrelas

Excellent product

Excellent product! Couldn't be happier with the finish, looks good and professional, the only advice I would give is make sure you fill any cracks (no matter how small) before hand as the cracks will show through once the resin sets.

The only reason for 4 stars is the delivery was a bit slow, it was suppose to be a few working days but took closer to 2 weeks, apparently there was a stock issue.

30 de julho de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the feedback.
My apologies for the speed of delivery issue - this is not the standard of service we aim to provide at Premium Paints, and we are working to put systems in place to mitigate issues like this in the future.
Your patience with this matter is greatly appreciated, and I'm glad to hear you are loving the paint itself!

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