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Premium Paints Opiniões 

1005
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Pleased with the product and although its early days following application seems to be effective in preventing fretting of the tarmac drive surface. Would just say that used 2/3 of a 20 litre can for... Ver mais

Classificada 5 em 5 estrelas

The paint arrived extremely quickly (the next day). The paint was as described and excellent on my fences. A very good long-lasting protective coating. There was a small issue and Customer se... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Service was great, paint (concrete sealer) was a bit weird. Very sloppy. I'm sure its this was to help it to penetrate the concrete, but why not sell it as concentrate..? Would be a quarter of the vol... Ver mais

Classificada 5 em 5 estrelas

The paint came exactly as ordered I put the I ordered too much base coat, but managed to contact you before the paint was sent out and you kindly corrected the order.I would like to thank you for your... Ver mais

Informações sobre a empresa

  1. Loja de tintas
  2. Loja self-service

Escrito pela empresa

At Premium Paints, we are dedicated to delivering high-quality paint solutions tailored for both trade professionals and homeowners. With a focus on excellence and innovation, our extensive product range includes industrial paints, floor coatings, oxide glosses, driveway sealers, and much more. We pride ourselves on providing durable and reliable finishes that stand the test of time, helping you achieve the perfect result every time. Our flagship brands—Everest Paints, SummitSeal, and Paintmaster—cater to a wide variety of needs. Everest Paints is trusted by professionals for its exceptional coverage, durability, and ease of application, making it ideal for both commercial projects and DIY tasks. SummitSeal offers advanced protection for surfaces exposed to the elements, ensuring long-lasting resilience. Meanwhile, Paintmaster is renowned for delivering reliable and affordable paint solutions without compromising on quality. In addition to our extensive paint range, we offer a variety of accessories to support your painting projects. From brushes and rollers to preparation tools and protective gear, we provide everything you need to get the job done efficiently and effectively. Customer satisfaction is at the heart of our business. Our dedicated team is always on hand to offer expert advice and support, ensuring you select the right products for your needs. We believe in delivering not just exceptional products but also outstanding service. With a growing presence across Europe and an expanding product line, Premium Paints continues to set new standards in the paint industry. Whether you're a professional contractor or a DIY enthusiast, we're here to help you achieve the perfect finish every time. Visit our website at premiumpaints.co.uk to explore our full product range and experience the Premium Paints difference.

Your One-Stop Solution for Paints and Coatings

Escrito pela empresa

High-Quality Paints and Coatings
At Premium Paints, we provide a wide range of high-quality paints and coatings, including industrial paints, floor coatings, oxide glosses, and driveway sealers. Our products are designed for durability, reliability, and a flawless finish every time.
Trusted Brands – Everest Paints, SummitSeal & Paintmaster
We are proud to offer trusted brands such as Everest Paints, known for professional-grade coverage and durability; SummitSeal, providing advanced protection for external surfaces; and Paintmaster, delivering reliable and affordable paint solutions.
Comprehensive Accessories Range
We offer a full range of accessories to support your painting projects, including brushes, rollers, preparation tools, and protective gear. Everything you need to get the job done efficiently and effectively is available under one roof.
Expert Advice and Customer Support
Our team of knowledgeable experts is always on hand to offer guidance and support, ensuring you select the right products for your needs. From product selection to application advice, we are here to help.

Product Quality Guarantee

Quality You Can Trust – Guaranteed

Quality You Can Trust – Guaranteed
Our paints are designed to deliver durable and reliable finishes that stand the test of time. We are confident in their performance and want you to feel the same. If you encounter any issues related to product quality after correct application, simply reach out to our customer service team. Once verified, we will provide a replacement at no cost. Your satisfaction is our priority, and we are committed to ensuring that you get the perfect result every time. Choose Premium Paints with confidence, knowing that we stand behind every product we sell. For more information, visit premiumpaints.co.uk or contact our team today.

Informações de contacto

4,2

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
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Respondeu a 65% das suas opiniões negativas

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4,2

Todas as opiniões

(1005)

351 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Delivery time was not good the only…

Delivery time was not good the only decent delivery time was the last order I made and you sent me the wrong colour and type you would think after two previous orders you would get it right you never sent me my order until you got your wrong item back

29 de julho de 2026
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Resposta da Premium Paints

Thank you for the review. Sending the wrong colour and product is well outside our normal standard and we completely understand the frustration.

In this instance, the wrong item was picked at our end. All returns come back to us before a replacement goes out so we can trace where it went wrong, which added to the wait.

It shouldn't have taken as long as it did, but we're glad it was resolved in the end.

Classificada 4 em 5 estrelas

The paint was delivered on time and was…

The paint was delivered on time and was very good but we ran out of paint we re ordered but it was out of stock and after chasing delivery a couple of times you told us that you couldn't tell us when delivery would be so we cancelled and ordered paint from another supplier

28 de julho de 2026
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Resposta da Premium Paints

Thank you for the review, and we're glad the first order performed. Not being able to give you a concrete restock date is not the standard of service we aim to provide.

Unfortunately, in this instance, our supplier couldn't confirm a delivery date for us, which left us without one to give you.

Classificada 5 em 5 estrelas

Very quick delivery of the order

Very quick delivery of the order, very easy to order and an amazing product certainly makes the job of painting fence panels much easier

28 de julho de 2026
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Resposta da Premium Paints

Thank you for the review! Always great to hear back from our customers.

Classificada 5 em 5 estrelas

GOOD SERVICE…

Good service from Jack when I had delivery issues. Paint spreads well. Time will.tell how long it lasts on door steps and paved patio.

28 de julho de 2026
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Resposta da Premium Paints

Thank you for the lovely review, I'll make sure to let Jack know you appreciated his help!

Classificada 1 em 5 estrelas

Waited 3 weeks for next day delivery…

Waited 3 weeks for next day delivery when I spoke to delivery company it was damaged they didn’t tell paint company that was left down to me poor courier company even worse paint company was promised the next day delivery because of this two weeks later the product arrived paid twice the amount anywhere else but didn’t mind as it was next day never use this company

28 de julho de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the review. A three-week wait is well outside our normal standard and we completely understand the frustration.
In this instance, a late delivery into our warehouse held up the orders behind it, including your replacement for the original tin that was damaged in transit.

Classificada 1 em 5 estrelas

charging over £50 to deliver paint that…

charging over £50 to deliver paint that takes 2 weeks to arrive is a joke. Don’t answer the phone. Don’t reply to emails. Keep well away.

28 de julho de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the review. A two-week wait is well outside our normal standard and we completely understand the frustration.

In this instance, a late delivery into our warehouse held up the orders behind it, and our response times slipped alongside it while we worked through the backlog.

Classificada 1 em 5 estrelas

Customer service is atrocious.


We initially ordered two tins of tarmac sealant. Unfortunately, one arrived severely damaged in transit and was impossible to open. Even the delivery driver commented that this was a regular occurrence with the company, apparently due to poor handling and inadequate delivery logistics.

We contacted the company, who agreed to send a replacement. They collected the damaged tin within 24 hours, but it then took over a week for the replacement to arrive. As we were working to a deadline, we unfortunately had to place a second order, which itself took nearly two weeks to arrive.

Throughout the process, communication by email was extremely disappointing. Responses were slow, unhelpful and felt focused on avoiding the financial consequences of their own delivery and logistics failures rather than actually resolving the issue for the customer. There was very little sense of ownership or urgency, despite the problem being entirely outside our control.

The product itself is fine, but the overall customer experience was extremely poor. The level of service and organisation is simply not what I would expect from a professional company. After this experience, I would not use them again and certainly cannot recommend them.

23 de julho de 2026
Opinião espontânea
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the review. A replacement taking over a week, and a reorder taking nearly two, is well outside our normal standard and we completely understand the frustration, particularly with a fitter booked.

In this instance, the damaged tin was reported to us at 1:26pm and our first response from a member of staff was emailed at 1:29pm, to request further information. By 2pm a return label was sent and a replacement had been arranged.

The wait after that came from an unpredicted and lengthy delay from our manufacturer, which unfortunately affected our estimated delivery dates across that period.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Item well packed and delivered quickly 👌

29 de maio de 2026
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Resposta da Premium Paints

Thank you for the review, we really appreciate it!

Classificada 5 em 5 estrelas

I purchased the Everest-Ultimate QD…

I purchased the Everest-Ultimate QD Concrete floor/patio paint for my slabs and I have just painted them.
So far it's looking great so I'm just about to order more.
I used Sandtex Masonry Paint before but unfortunately it started to come off but now realise it's not for concrete slabs/paths!!

27 de julho de 2026
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Resposta da Premium Paints

Thank you for the feedback, always great to hear customers happy with their results!

Classificada 5 em 5 estrelas

Good quality paint and primer.

Good coverage and product appears to have taken well. Delivered on time.
Lid of the tin a bit of a nightmare to get off due to its flimsy nature.
Well pleased overall with the product.

30 de julho de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the feedback, we always appreciate hearing back from our customers.

Classificada 4 em 5 estrelas

Good quality product disappointed with…

Good quality product disappointed with deliver said 2-3days took 5 days. Very good coverage

30 de julho de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the feedback, we really appreciate it.
We are doing our best to mitigate these cases of courier delays, but unfortunately our options are quite limited - simply due to the nature of the goods that we ship.
However, we will keep exploring alternatives until we can get the most reliable results on delivery estimates for our customers.

Classificada 5 em 5 estrelas

Excellent

Excellent. Delivered on time, paint was packed in such a way as to make spillage virtually impossible.

27 de julho de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for the feedback, we really appreciate your input.

Classificada 5 em 5 estrelas

Excellent Service

Excellent from ordering to obtaining the paint.Thank you.

29 de julho de 2026
logótipo da Premium Paints

Resposta da Premium Paints

Thank you for sharing your experiences with us, we always appreciate hearing back from our customers.

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