A month after buying a PreSonus Studio 1810c, the headphone output started constant squealing and cracking. The mains were fine, so it kept using it. Then channels 1 and 2 died. The unit was replaced.... Ver mais
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Leia as opiniões dos outros
Most unstable DAW i’ve ever used. Maybe they should put more effort in making the program itself work smoothly instead implementing halfworking features from other DAWs. Still hope, but it gets less f... Ver mais
After 2 years of light home use my Studio live 16 0 2 failed to boot up. It took tech support 2 days to respond to my ticket request, and after several more days toing and froing wrongly suggesting my... Ver mais
Obvious to me that Presonus Tech Support has no experience. And they could care less. They prefer to make their customer feel stupid and dependent. This Baton Rouge company's short answers and slow r... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Music is our life, PreSonus is our day job. Go #TeamPreSonus!
Informações de contacto
Grand Bay Court 18011, 70809, Baton Rouge, Estados Unidos da América
- presonus.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Whilst Presonus products are quite…
Whilst Presonus products are quite good. THE SUPPORT IS SUPER. SUPER, SUPER Bad. The support companies dotted around the world acting as support are 100% clueless.
Once you buy the product from Presonus, GOODLUCK, YOU ARE ON YOUR OWN!!!!!!!!!
I have had great tech support from this…
I have had great tech support from this company, and the products (Studio One and Studio Live 32 Series III) have been fantastic. Their free updates are much appreciated, and the fact that they are watching other DAW improvements an implementing them into Studio One is impressive. I'm "late to the party", but really am glad to have found this company.
Presonus is essential for my production!
I purchased my current DAW a couple years back. My interface is Presonus AUDIOBOX and I’m Also using the Presonus Faderport. Both are a great combo when it comes to my production flow; both pre and postproduction. Great components and reliable and built for years of use!
Very bad online service
Very bad online service, treating customers as if they are their employee. You buy a thing, and as if you rented it, they still claim right on their hardware by limiting the usage of their software. The thing is never your thing. You forget playing, you deal with these guys. Thank you. Will never buy again.
I have been using various versions of…
I have been using various versions of Studio One for recording, mixing and mastering for three years now. I have enjoyed using their products and appreciate their simplicity and value. The features are sufficient as well when compared to protools or ableton. However, when it comes to DAWs, it’s always a personal preference. Try out the free Trial version, it may suit your needs or it may not!
Virkelig dårlig skandinavisk support!
Presonus has been my insider tip couple…
Presonus has been my insider tip couple of years ago. Their products and service were pretty much flawless comparing to the competition. Things have changed quite a bit. Most supporters answer in an arrogant, non-helpful way, sometimes lie straight to your face or delay an answer as long as they can. Previously great software has been developed into random directions. Their online-store and pricing / upgrade scheme makes no sense. Strict No-Returns policy on dis-functional products.
Their official forums tell the story, never have there been more complaints these days, and most remain unanswered in a technical sense.
I cannot recommend their products, Hardware or Software, to anyone right now.
Great customer service and products.
Great customer service and products.
If I had an issue with product, I would put in ticket online they would get back with me within 24 hours.
Presonus equipment I have:
*StudioLive 32.4.2 mixer
*StudioLive Rml32ai
*StudioOne 3
they REFUSE to give me a simple answer…
they REFUSE to give me a simple answer to a simple question via phone.....the rude, condescending guy on the phone kept saying "well, as you shoulda read in our manual...." even though my question wasnt IN THE DAMN MANUAL....he kept telling me i had to log in, click a "support ticket", submit the damn question, and so forth, which i did, and still havent gotten a reply...CRAPPIEST
(this page wont allow me to use the S word) customer service i've had in a few years...by God, i promise those twits that they'll NEVER have to deal with me again....and all over ONE SIMPLE QUESTION that their secretary probably coulda answered....it wasnt hi tech, deep knowledge stuff....i only wanted to know where the "upgrade" button was on their upgrade page....it simply isnt there.....and 1 customer aint gonna affect their bottom line, but when i get thru putting their name to the flames on every internet forum i can think of, maybe they'll give a BLANK.
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