This is the perfect instant coffee available for online orders. It tastes absolutely amazing, smooth but full of flavour, both decaf and house blend, we can't fault it at all. The 500gr tins are the p... Ver mais
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My search for a strong coffee tasting coffee continues. I have tried numerous and thought I’d splash out on Presto Intenso from Waitrose. Lovely packaging and I always love the smell when coffee is fi... Ver mais
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Great tasting, well priced and environmentally responsible coffee bags. Only drawback is that once they're out of the box you can't tell from the sachets which coffee is in it as the sachets all loo... Ver mais
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Avoid as partner ordered coffee Oct 2023, they took payment and never delivered. Sent emails to support and no response. Just got a marketing email from them today and Facebook shows them skiing wit... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Presto is an independent UK coffee company on a mission to make great coffee simple. We believe quality coffee should fit into real everyday life, whether that means a quick premium instant coffee before the school run, freshly brewed ground coffee at the weekend, whole beans for your machine, or convenient coffee bags for work, travel and busy mornings. Best known for our barista-grade instant coffee, Presto also offers whole bean coffee, ground coffee and individually wrapped coffee bags, giving customers an easy way to enjoy better coffee however they like to brew. Our range includes smooth, bold, decaf and half-caf options, all designed to deliver proper flavour without unnecessary fuss, equipment or coffee snobbery. We are proudly B Corp certified and use coffee sourced from Rainforest Alliance certified farms. Sustainability has always been central to Presto, from responsible sourcing to our recyclable and plastic-free packaging. We believe good coffee should taste great, be easy to enjoy, and be made with care for people and the planet. Presto is stocked online and in leading retailers including Waitrose, Co-op, Ocado, Booths and other selected partners. Customers can also buy directly through our website, on Amazon, and through our coffee subscriptions. Whether you are ordering instant coffee, coffee beans, ground coffee or coffee bags, our team is here to help with product questions, deliveries, subscriptions and anything that is not quite right. We keep things friendly, practical and refreshingly fuss-free. Presto exists to upgrade everyday coffee: better taste, better convenience and better packaging, one simple cup at a time.
Informações de contacto
4 King's Bench Walk, Temple, EC4Y 7DL, London, Reino Unido
- support@prestocoffeeroasters.com
- presto-coffee.com
3,7
Aceitável
270 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
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Easy website
Easy website, reasonable prices, good coffee, delivery always on time
17 de dezembro de 2022
Resposta da Presto Coffee Roasters
Hi Guy, thanks for the review! Great to hear our website is easy to use, prices are reasonable, the coffee hits the spot and deliveries arrive on time. Really appreciate your support – James
Always great quality coffee
Always great quality coffee - I wouldn’t buy from anywhere else. I have a monthly subscription which is useful in that I don’t forget to order
16 de janeiro de 2023
Resposta da Presto Coffee Roasters
Thank you for the lovely review, Jan! We're thrilled you're enjoying the coffee and that your subscription makes life easy. Your support means a lot to us.
Not bad coffee
Not bad coffee, but I ordered two bags and both were about a month past the roast date. Was hoping for something within about a week of roast date for a delivery service.
14 de janeiro de 2023
Resposta da Presto Coffee Roasters
Hi Greg, thanks for your honest feedback and for giving us a try. I'm sorry the roast date didn't meet your expectations. We aim to send freshly roasted coffee but sometimes there can be a lag. Please reach out via our website with your order number and we'll sort out a fresh replacement. Thanks again for your support.
As always - great coffee arrived quickly
As always, great coffee, easy to order and quickly delivered.
28 de dezembro de 2022
Resposta da Presto Coffee Roasters
Thanks for taking the time to leave a review. We’re delighted you love the coffee and that dispatch and delivery were quick and easy.
James
Happy with coffee, but NOT with EVRI!
The coffee, I knew to be excellent as I bought it previously from another source, but decided to go direct to the company. Excellent customer support, but severely let down by EVRI - my order, placed on 7th December was finally delivered on Christmas Eve afternoon!! The website says that they use DPD or Royal Mail - I just wish they had!!
24 de dezembro de 2022
Opinião espontânea
Resposta da Presto Coffee Roasters
Hi, thanks for taking the time to leave a review and for your kind words about the coffee and our support. We’re sorry the delivery fell short due to the courier; we’ll share this feedback as we work to improve. Thank you for your patience.
James
Very helpful chat with Francesca in…
Very helpful chat with Francesca in customer service
27 de dezembro de 2022
Resposta da Presto Coffee Roasters
Thank you for the lovely feedback. We’re so pleased Francesca was able to help you and that you had a positive experience with our customer service. Your support is much appreciated.
James
Cheaper than famous online retailer!
Love this gentle, tasty decaf coffee and just found out it’s cheaper buying direct than on a famous online retailer’s subscribe and (don’t) save 👏🏻 . Really speedy & cheap delivery too. I’m very happy 😊
20 de dezembro de 2022
I thought twice about ordering any…
I thought twice about ordering any coffee during the post strike but we were in need of some. I am glad I did make an order as the coffee was delivered the next day.
20 de dezembro de 2022
Resposta da Presto Coffee Roasters
Thanks for taking the plunge and ordering during the strike! We’re delighted the coffee arrived the next day and that you’re happy with it. Your support means a lot.
James
Haven’t received our order yet!
22 de dezembro de 2022
Resposta da Presto Coffee Roasters
Hi, I’m really sorry to hear your order hasn’t arrived yet. Please message us via the website with your order details so we can look into this and make it right, including sending a replacement if needed. Thanks for your patience.
James
Repeat customer
Repeat customer, great coffee. Not 5 stars because of courier Evri. I placed an order with another business on the same day who used Royal Mail. Despite Royal Mail being on strike last week I received both deliveries on the same day. Previously Evri couriers have damaged my front door.
17 de dezembro de 2022
Standards dropped
Usually the best beans I have had so far, this is the fourth bag I have had, normally 5 stars but for some reason this bag is not up to usual standard.
18 de dezembro de 2022
Resposta da Presto Coffee Roasters
Hi Gerard, I’m sorry to hear this bag wasn’t up to our usual high standard. Please message us via the website with your order details and we’ll happily send out a replacement or make it right. Thanks for letting us know.
James
Great coffee
Fast delivery. Delicious de caff coffee beans. Great price. Love this company.
14 de dezembro de 2022
Resposta da Presto Coffee Roasters
Thanks for the review! We're so pleased you enjoy our coffee, find it good value and appreciate the swift delivery.
Great coffee
Great coffee, good value and swift delivery, I don't buy anything else
10 de dezembro de 2022
Resposta da Presto Coffee Roasters
Thanks so much for the great feedback! We're glad you find our service prompt and reliable, and that you enjoy the coffee. We appreciate your support.
Very good site and very prompt delivery
2 de dezembro de 2022
Great coffee but be prepared to wait…
Great coffee but be prepared to wait for your order due to strikes!
20 de novembro de 2022
Resposta da Presto Coffee Roasters
Hi Jay, thanks for the review! We're glad you love the coffee but we're sorry for the wait due to courier strikes. We appreciate your patience and support.
Extremely Poor Customer service
Ordered Coffee Friday 2 Dec. Parcel received by EVRI Sunday 4th. Parcel delayed at EVRI.
Asked Presto to chase this Wednesday 7th, and was told there was nothing they could do and asking me to contact them again Tuesday 13 if still not received.
As of Friday 9th December NO Delivery
9 de dezembro de 2022
Excellent well priced coffee
Excellent well priced coffee with exceptional deliveries.
5 de dezembro de 2022
Resposta da Presto Coffee Roasters
Hi Stuart, thanks for the positive review. We're delighted you find our coffee well priced and our deliveries exceptional. Appreciate your support!
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