Prime Property Management Opiniões 

Resposta da Prime Property Management

Há 7 dias

Dear Liz,

Thank you for your review, and for recommending us. I'm delighted you've had a great experience with Aisha and the team. We look forward to continuing to work with you.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

Há 7 dias

Dear Professor Olea,

Thank you for such a kind review. I'm delighted Ben has been professional, polite and efficient for you at Crosslet Vale. I'll make sure he sees your comments.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

Há 7 dias

Dear Bill,

Thank you for your review. Bow and our in-house legal team are used to preparing defences within court deadlines without the expense of outside solicitors, and I'm pleased you were happy with the quality of her work. I'll make sure she sees your comments.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Mr Cox,

Thank you for such a detailed and generous review. Right to Manage on an estate of both flats and freehold houses is one of the more complex claims, so we're delighted Bow's work gave your residents confidence. We've completed over 200 RTM claims, from single blocks to developments of several hundred flats, and we combine that legal experience with hands-on block management. If other leaseholders are weighing up Right to Manage, we're always happy to talk it through. Thank you for recommending Prime.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Jim,

Thank you for taking the time to review us. We're pleased our credit control team could be flexible and make the process easy, and I'll make sure Larissa sees your kind words. Fair, clear service charge management is a big part of looking after leasehold buildings across London and the Home Counties.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear customer,

Thank you for your kind words. Clear, efficient service charge information is what our credit control team aims to deliver, and I'm pleased Chanel provided exactly that. I'll make sure she hears your feedback.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear S. Thompson,

Thank you for such a warm review. "Never felt stressed" is exactly what we want leaseholders to say about service charge queries. We've invested in automation across accounts and credit control, but never at the expense of speaking to a real person, and all our staff are UK based. I'll pass your thanks on to Hannah.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Mr Livemore,

Thank you for your review. Licences to Alter need accurate information and clear communication, and we're pleased Bow provided both. Our in-house legal team handles all but the most complex leasehold matters, so leaseholders don't face the expense of instructing outside solicitors. All our staff are UK based, and I'll pass your kind words on.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Anna,

Thank you for your review. Following things through until they're resolved is a big part of good block management, and I'm glad Jessica did that for you. I'll make sure she sees your kind words.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear R Kasetti,

Thank you for such a kind review, and for your patience over those months. Remedial works can be drawn out, and we're glad Aisha's patient, attentive approach made a difference. Having an experienced in-house legal team means we can handle most matters directly, without the added cost of solicitors. I'll make sure Aisha sees your comments.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Philip,

Thank you for your kind words. We're pleased Hannah was able to point out the issue politely and suggest options, and that your monthly service charge arrangement is working well. Our accounts team uses automation to keep things efficient, but a helpful person is always on the other end. We're independently owned and take pride in that personal service.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Myriam,

Thank you for taking the time to write this. Parking issues can be a real source of frustration for homeowners, so I'm pleased Maddie was approachable and helped you find a way forward. As an independently owned company, we want every homeowner to feel genuinely listened to.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Samantha,

Many thanks for your feedback. We're glad Louise has been helpful and quick to come back to you. As an independently owned property management company, a prompt, personal response is something we take real pride in.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Mr Woods,

Thank you for your review, and best wishes with the sale. Leasehold sales depend on accurate information and fast turnaround, and I'm pleased Meeka delivered both. Our experienced in-house legal team also helps with most conveyancing-related queries, so there's rarely a need for outside solicitors.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Gill,

Thank you for your kind words. We're delighted Anita was able to give you comprehensive advice. Our team is entirely UK based, so you're always speaking to someone who knows the area and the buildings.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Arianna,

Thank you for taking the time to review us. Being reliable is at the heart of good block management, and we're independently owned and committed to staying that way.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Andrew,

Welcome to Prime, and thank you for your review. We're pleased Aryam made your first dealings with us smooth and efficient. We look after residential blocks, RTM and resident-managed companies across London and the Home Counties, and we look forward to looking after yours.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Asanga,

Thank you for your review. We're glad Bryony responded quickly and got your request actioned. Prompt, clear communication is what we aim for across all the buildings we manage.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Ammu,

Many thanks for your feedback. A new parking fob is a small thing that makes a big difference day to day, so I'm pleased Karis dealt with it so quickly. I'll make sure she hears your comments.

Stephen Wiles, Managing Director

Resposta da Prime Property Management

10/10/2026

Dear Peter,

Thank you for such a thoughtful review. We're pleased Callis gave you clear guidance and peace of mind over your monthly service charge payments. We've invested in automation across accounts, but never at the expense of speaking to a knowledgeable person, and I'll pass on your thanks.

Stephen Wiles, Managing Director